Experts Reviews · Company report
Kapture Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Kapture Pest Control

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #192Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 1,523 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kapture Pest Control is better than 90% of pest control services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kapture Pest Control is better than 88% of pest control services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kapture Pest Control is better than 96% of pest control services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kapture Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kapture Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kapture Pest Control is better than 95% of pest control services.A
95

Reviews for your job

Customers hired Kapture Pest Control for 8 kinds of job.

Kapture Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.86
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$141
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#162 / 246
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 86 Google reviews tagged “Bug & insect extermination” · showing 20

VanessaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

I have the year long service for continuous maintenance - and when this issue popped up Kapture came with in a week to address the cave cricket issue that has recently appeared. They are communicative, professional and super helpful. Matthew was excellent and here's to hoping the end of the issue!

Reasonable priceBug & insect extermination
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Kapture always does a thorough job. Dylan always keeps on top of things and makes sure that every detail is taken care of. Thank you!

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
j8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Respectful, kind and knowledgeable. They came here I explained my issues in the shed and they came next day for in and around the shed, super friendly and very knowledgeable. Glad to continue working with them. Thank you guys

Paid $40–60Great priceSpider exterminationBug & insect extermination
peggie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jordon did great job with professional care and detail work at my home. Highly recommend him !! Thank you.

Reasonable priceHornet & wasp exterminationCockroach exterminationBug & insect extermination
JohnLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

As always, great service. Bryan called when he was on the way, rang the bell before he started, answered my questions and told me what he was going to do. He also rang the bell when he was finished and explained the treatment. It doesn't matter what technician comes, they are all great.

Reasonable priceGeneral pest inspection
pep2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service thx

Paid $60–80Reasonable priceHome inspectionSpider exterminationMosquito extermination
NicholasLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Finally, a pest control service that actually gets results. We're in a retail store with lots of food, meaning lots of opportunities for pests to thrive. After wasting years with another company and nothing to show for it, Kapture has finally gotten the mice, ants, and roaches under control. Chris, the tech that's…

Paid $100–120Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Miz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Justin was very thorough, personable and gave great advice for prevention methods on our end of things. He was respectful of the house and animals. He even found a hidden wasp nest!

Paid $40–60Reasonable priceHornet & wasp exterminationBug & insect exterminationService not listed
Juliette7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I am very please with the service Brandon De Saliva provided. Beccause of the constant rain, I was invaded by mosquitos. Due to this invasion, I was unable to sit on my back porch. Brandon thoroughly sprayed for mosquitos & around the perimeter of the property for bugs. I'd like to thanks Brandon for a job well…

Paid $60–80Reasonable priceBug & insect extermination
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Super knowledgeable workers and reasonable pricing. Will definitely recommend to everyone I know.

Paid $40–60Great priceHome inspectionBug & insect extermination
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

service was great i had a big fly problem. had to kill 100 flies perday and Kapture serviced one time and the problem was solved. highly recoomended.

Bug & insect extermination
fountainpenracing8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great job, thanks Melvin !

Reasonable priceMosquito exterminationBug & insect extermination
Morgan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kapture Pest Control has been fantastic to work with! Mark was so friendly, professional, and genuinely helpful. We’ve noticed a real difference since starting the service, especially with fewer lantern flies and mosquitoes. Their scheduling is punctual and organized, and you can tell they genuinely care about…

Paid $80–100Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Technician explained everything and did a thorough job!

Hornet & wasp exterminationRodent exterminationBee extermination
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My technician was very kind and thorough!

Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
Betzaida7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Brandon was amazing, knowledgeable and friendly. Knew what he was doing.

Paid $140–160Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
Su2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had Justin from Kapture today. He was knowledgeable, professional, and friendly. Wonderful service!

Home inspectionRodent exterminationSpider extermination
Jill7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service! They are professional and thorough. All around good experience :)

Bee exterminationBug & insect extermination
JulissaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brandon Da Silva from Kapture has been taking care of our home for quite some time now, and we couldn’t be happier with the service. He’s always thorough, professional, and polite every time we call. What really stands out is how much he educates us along the way, giving us helpful tips on how to handle and prevent…

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Dan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Unfortunately, I had to delete my last five star review so I could leave this one for Justin. An amazing visit today and he went in to all of the nooks and crannies of the house that I’ve never even been to! There have to be words stronger than meticulous and comprehensive. 🤷‍♂️

Home inspectionRodent exterminationFlea & mite extermination

Show more bug & insect extermination reviews (66 more) →

Price

$127+12% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 61%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination229$86–$323
General pest inspection148$61–$133
Hornet & wasp extermination136$96–$282
Home inspection126$61–$168
Ant extermination114$81–$246
Bug & insect extermination85$61–$141
Spider extermination63$83–$173
Bee extermination49$188–$426

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