Experts Reviews · Company report
Kapture Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Kapture Pest Control

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #192Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 1,523 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kapture Pest Control is better than 90% of pest control services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kapture Pest Control is better than 88% of pest control services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kapture Pest Control is better than 96% of pest control services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kapture Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kapture Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kapture Pest Control is better than 95% of pest control services.A
95

Reviews for your job

Customers hired Kapture Pest Control for 8 kinds of job.

Kapture Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.86
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$141
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#162 / 246
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 86 Google reviews tagged “Bug & insect extermination” · showing 40

VanessaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

I have the year long service for continuous maintenance - and when this issue popped up Kapture came with in a week to address the cave cricket issue that has recently appeared. They are communicative, professional and super helpful. Matthew was excellent and here's to hoping the end of the issue!

Reasonable priceBug & insect extermination
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Kapture always does a thorough job. Dylan always keeps on top of things and makes sure that every detail is taken care of. Thank you!

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
j8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Respectful, kind and knowledgeable. They came here I explained my issues in the shed and they came next day for in and around the shed, super friendly and very knowledgeable. Glad to continue working with them. Thank you guys

Paid $40–60Great priceSpider exterminationBug & insect extermination
peggie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jordon did great job with professional care and detail work at my home. Highly recommend him !! Thank you.

Reasonable priceHornet & wasp exterminationCockroach exterminationBug & insect extermination
JohnLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

As always, great service. Bryan called when he was on the way, rang the bell before he started, answered my questions and told me what he was going to do. He also rang the bell when he was finished and explained the treatment. It doesn't matter what technician comes, they are all great.

Reasonable priceGeneral pest inspection
pep2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service thx

Paid $60–80Reasonable priceHome inspectionSpider exterminationMosquito extermination
NicholasLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Finally, a pest control service that actually gets results. We're in a retail store with lots of food, meaning lots of opportunities for pests to thrive. After wasting years with another company and nothing to show for it, Kapture has finally gotten the mice, ants, and roaches under control. Chris, the tech that's…

Paid $100–120Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Miz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Justin was very thorough, personable and gave great advice for prevention methods on our end of things. He was respectful of the house and animals. He even found a hidden wasp nest!

Paid $40–60Reasonable priceHornet & wasp exterminationBug & insect exterminationService not listed
Juliette7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I am very please with the service Brandon De Saliva provided. Beccause of the constant rain, I was invaded by mosquitos. Due to this invasion, I was unable to sit on my back porch. Brandon thoroughly sprayed for mosquitos & around the perimeter of the property for bugs. I'd like to thanks Brandon for a job well…

Paid $60–80Reasonable priceBug & insect extermination
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Super knowledgeable workers and reasonable pricing. Will definitely recommend to everyone I know.

Paid $40–60Great priceHome inspectionBug & insect extermination
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

service was great i had a big fly problem. had to kill 100 flies perday and Kapture serviced one time and the problem was solved. highly recoomended.

Bug & insect extermination
fountainpenracing8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great job, thanks Melvin !

Reasonable priceMosquito exterminationBug & insect extermination
Morgan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kapture Pest Control has been fantastic to work with! Mark was so friendly, professional, and genuinely helpful. We’ve noticed a real difference since starting the service, especially with fewer lantern flies and mosquitoes. Their scheduling is punctual and organized, and you can tell they genuinely care about…

Paid $80–100Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Technician explained everything and did a thorough job!

Hornet & wasp exterminationRodent exterminationBee extermination
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My technician was very kind and thorough!

Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
Betzaida7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Brandon was amazing, knowledgeable and friendly. Knew what he was doing.

Paid $140–160Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
Su2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had Justin from Kapture today. He was knowledgeable, professional, and friendly. Wonderful service!

Home inspectionRodent exterminationSpider extermination
Jill7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service! They are professional and thorough. All around good experience :)

Bee exterminationBug & insect extermination
JulissaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brandon Da Silva from Kapture has been taking care of our home for quite some time now, and we couldn’t be happier with the service. He’s always thorough, professional, and polite every time we call. What really stands out is how much he educates us along the way, giving us helpful tips on how to handle and prevent…

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Dan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Unfortunately, I had to delete my last five star review so I could leave this one for Justin. An amazing visit today and he went in to all of the nooks and crannies of the house that I’ve never even been to! There have to be words stronger than meticulous and comprehensive. 🤷‍♂️

Home inspectionRodent exterminationFlea & mite extermination
Doris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We have been using Kapture since we moved in and it’s been wonderful! Today Dillon did our tick & mosquito 🦟 treatment and was terrific! He explained what he did and offered tips for best prevention and what to remove for wasp nests and mosquitoes. Thank you Dillon, much appreciated your expertise.

Great priceMosquito exterminationBug & insect extermination
336 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They took care of the ants in the basement. They applied several different treatments very carefully. After the treatment, I haven’t seen any ants since. So I’m happy with the result! 👍🏻

Reasonable priceBee exterminationBug & insect exterminationAnt extermination
Joshua13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

Would not recommend this company for bug control. They sprayed my house 10 days ago and I have bugs everywhere in the house. When you call, they'll tell you to call to have them respray the house. I'm paying to have a service that gets rid of the bugs in my house - not to babysit a company and call them every other week to do a better job

Paid $60–80Bug & insect extermination
Alesh11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Melvin came as scheduled and addressed all the inside issues regarding the mice traps and bait boxes and followed up with an outside inspection. Kapture techs are all great but Melvin was the best so far..super friendly and thorough, THANK YOU !

Home inspectionRodent exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Matt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

This company’s business practices are unacceptable. I rarely leave reviews, but this experience was bad enough to warrant it. I scheduled an ant remediation service, provided my credit card in advance, and expected the appointment to be honored. The day came and went—no technician, no phone call, no text, no…

Paid $200+OverpricedBug & insect exterminationAnt extermination
Daphne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I met John and Lucy from Kapture and I appreciated how they took the time to explain the benefits of their pest control services in comparison to other companies that were more invested into financial profits than environmental safety and customer satisfaction. So far, I have no complaints.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationFlea & mite extermination
LindaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Alex did our routine summer insect pest treatment…well done. He was a good listener and worker.

Home inspectionTermite inspectionTermite extermination
Donna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Matt Lovino is awesome and so professional! Does a wonderful job of communicating with me on everything. Leaves a detailed message on everything he does and things he notices and take extra effort to help in those areas too. Wonderful company to deal with and to top it off, ALL PROBLEMS ARE SOLVED!!!!! HIGHLY RECCOMEND KAPTURE!!!!!

Paid $120–140Reasonable priceFlea & mite exterminationBug & insect exterminationAnt extermination
J.M.Local Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jordan is pleasant, knowledge and patient. Good guy

Termite inspectionSpider exterminationGeneral pest inspection
SteveLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I must say Anmul my rep put me at ease when he gave me his presentation of the company and what they are about. He made it seamless to transition from my old pest control company to Kapture. Today was my first service visit with Kapture. When Chris my service technician arrived at my store he was well put together…

Paid $140–160Great priceRodent exterminationBug & insect exterminationAnt extermination
Zach13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My rep Aviva is the best! Would 10/10 recommend

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Alessandro6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Brandon did a fantastic job of resolving the issues I raised to him. He was very thorough and did a great job of explaining the potential root causes and what he would do to resolve. Very knowledgeable and professional.

Hornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Adam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kapture has worked wonders for our small pet shop. They are highly effective in removal of all types of vermin while maintaining a sensitivity to the animals in the shop. They also maintain a high code of ethics in dealings with small-scale establishments. Kaylee has been extremely helpful every step of the way,…

Paid $100–120Great priceRodent exterminationGeneral pest inspectionCockroach extermination
Dayaniri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everyone was very polite. The woman on the phone explained the service very well. The man who came to my home was very nice and was very accommodating to everything i asked for.

Paid $180–200Reasonable priceBug & insect extermination
Anthony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kapture Pest Control is hands-down the best pest control service I've ever worked with. From the first call to the final follow-up, their team was prompt, professional, and incredibly knowledgeable. They didn't just treat the symptoms — they took the time to understand the root cause and offered real solutions…

Great priceHome inspectionGeneral pest inspectionBug & insect extermination
Nivia14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Victoria in Customer service is great Technician Juan was great! They give you full information about the process they are doing in your home so I truly liked that and The ants are gone!

Reasonable priceBug & insect exterminationAnt extermination
LawrenceLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Melanie was very thorough and found a Wasp nest beneath a second-floor window. We rely on Kapture as they have great technicians.

Bug & insect exterminationGeneral pest inspection
Frank6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Alphonso came on time as a follow-up to an earlier home treatment against insects. He asked the right questions and was fully prepared with technical answers regarding where the insects might come from around the house. Most important, Alphonso emphasized that under our contract all we have to do is call when we see…

Bug & insect extermination+ Responsiveness
Dawn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have been with this company for 2 years and I LOVE them. They get it right every time.

Bee exterminationBug & insect exterminationHome inspection
PaulLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently moved to service contract with Kapture having used them for a one and done about two years ago. They are responsive and don't mind questions. In fact, for this company, listening and responding is what they do. They are effective and professional. Are they the cheapest out there? Don't know, but their service is worth it.

Ant exterminationBug & insect exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality

Show more bug & insect extermination reviews (46 more) →

Price

$127+12% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 61%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination229$86–$323
General pest inspection148$61–$133
Hornet & wasp extermination136$96–$282
Home inspection126$61–$168
Ant extermination114$81–$246
Bug & insect extermination85$61–$141
Spider extermination63$83–$173
Bee extermination49$188–$426

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