Experts Reviews · Company report
Kapture Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Kapture Pest Control

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #192Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 1,523 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kapture Pest Control is better than 90% of pest control services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kapture Pest Control is better than 88% of pest control services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kapture Pest Control is better than 96% of pest control services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kapture Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kapture Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kapture Pest Control is better than 95% of pest control services.A
95

Reviews for your job

Customers hired Kapture Pest Control for 8 kinds of job.

Kapture Pest Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#202 / 234
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “Cockroach extermination” · showing 20

Mildred7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I had a great experience. He explained everything he was doing so I was able to understand.

Great priceTermite exterminationCockroach extermination
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Kapture always does a thorough job. Dylan always keeps on top of things and makes sure that every detail is taken care of. Thank you!

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
peggie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jordon did great job with professional care and detail work at my home. Highly recommend him !! Thank you.

Reasonable priceHornet & wasp exterminationCockroach exterminationBug & insect extermination
EilleenLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fast, efficient and quiet. Thanks!

Reasonable priceRodent exterminationCockroach extermination
pep2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service thx

Paid $60–80Reasonable priceHome inspectionSpider exterminationMosquito extermination
NicholasLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Finally, a pest control service that actually gets results. We're in a retail store with lots of food, meaning lots of opportunities for pests to thrive. After wasting years with another company and nothing to show for it, Kapture has finally gotten the mice, ants, and roaches under control. Chris, the tech that's…

Paid $100–120Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
JulissaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brandon Da Silva from Kapture has been taking care of our home for quite some time now, and we couldn’t be happier with the service. He’s always thorough, professional, and polite every time we call. What really stands out is how much he educates us along the way, giving us helpful tips on how to handle and prevent…

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Marie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very professional gentleman; he went over and explain everything to me as the secretary did on the phone with me; and he was punctual within the time limit. I like the encounters the minute they contact me until the technician arrives.

Reasonable priceCockroach exterminationBee extermination
Debbie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Matt was excellent n helped us to move forward with a calm n thorough experience.we have never ever bin in a situation of this nature n very happy with our first experience n feeling positive that we can live in our home again soon with no bugs.matt was just a PLEASURE!!!

Paid $200+Reasonable priceCockroach extermination
Zach13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My rep Aviva is the best! Would 10/10 recommend

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationTermite inspection
LeJaune13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

I thought with the initial visit, they would’ve moved the fridge & stove since I was told they would locate entries

Paid $160–180Not sureRodent exterminationCockroach exterminationAnt extermination
Adam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kapture has worked wonders for our small pet shop. They are highly effective in removal of all types of vermin while maintaining a sensitivity to the animals in the shop. They also maintain a high code of ethics in dealings with small-scale establishments. Kaylee has been extremely helpful every step of the way,…

Paid $100–120Great priceRodent exterminationGeneral pest inspectionCockroach extermination
ChrisLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alex is amazing! He walked me through concerns and gave practical solutions. He speaks as though it is his passion to have my building free of the "creepy crawlies."

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
PathikaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Joe lutrario is very experienced kepture control technician, he reached every corner to spray well and explain everything.

Cockroach exterminationGeneral pest inspection+ Professionalism
Francisco2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Extremely professional and thorough, it wasn’t a simple walk through as previous providers. Inspectors asked a lot of questions and genuinely wanted to solve the problem. Thank you Kapture!

Cockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
D4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Danielrang ahead of time to let me know he was on his way. He was curteous and did all that was required of him. Highly recommend Daniel and Kpature Pest Control.

Ant exterminationCockroach exterminationSpider extermination
jasonLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I first hired Kapture pest control for an internal mouse issue. The company was compassionate knowledgeable and immediately responsive to our problem. Within a day a technician was at our house. After a few visits the issue w the rodents was under control and then completely eradicated. I was very…

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Professionalism
GeorgeLocal Guide · 88 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They're pretty fantastic. My mom's place had an ongoing on/off problem for a long time and even after hiring an exterminator from a different company. They would reduce but never go away. When the company we were using were unable to come through with a request for a regular servicing contract, I found Kapture. They…

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
hakki9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommended did great work friendly respectful thanks

Cockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
MarlynLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

The worse service ever don't waste your money with them

Cockroach extermination− Responsiveness− Quality

Show more cockroach extermination reviews (21 more) →

Price

$127+12% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 61%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination229$86–$323
General pest inspection148$61–$133
Hornet & wasp extermination136$96–$282
Home inspection126$61–$168
Ant extermination114$81–$246
Bug & insect extermination85$61–$141
Spider extermination63$83–$173
Bee extermination49$188–$426

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