Experts Reviews · Company report
Kapture Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Kapture Pest Control

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #192Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 1,523 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kapture Pest Control is better than 90% of pest control services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kapture Pest Control is better than 88% of pest control services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kapture Pest Control is better than 96% of pest control services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kapture Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kapture Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kapture Pest Control is better than 95% of pest control services.A
95

Reviews for your job

Customers hired Kapture Pest Control for 8 kinds of job.

Kapture Pest Control for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$99–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#66 / 203
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Flea & mite extermination”

Sharon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Matt was incredibly friendly and competent. He answered all of my questions patiently and did the job quickly. I would definitely recommend this company.

Paid $200+Reasonable priceFlea & mite extermination
Joseph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Professioal and curteous.

Home inspectionHornet & wasp exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Dan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Unfortunately, I had to delete my last five star review so I could leave this one for Justin. An amazing visit today and he went in to all of the nooks and crannies of the house that I’ve never even been to! There have to be words stronger than meticulous and comprehensive. 🤷‍♂️

Home inspectionRodent exterminationFlea & mite extermination
Daphne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I met John and Lucy from Kapture and I appreciated how they took the time to explain the benefits of their pest control services in comparison to other companies that were more invested into financial profits than environmental safety and customer satisfaction. So far, I have no complaints.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationFlea & mite extermination
Donna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Matt Lovino is awesome and so professional! Does a wonderful job of communicating with me on everything. Leaves a detailed message on everything he does and things he notices and take extra effort to help in those areas too. Wonderful company to deal with and to top it off, ALL PROBLEMS ARE SOLVED!!!!! HIGHLY RECCOMEND KAPTURE!!!!!

Paid $120–140Reasonable priceFlea & mite exterminationBug & insect exterminationAnt extermination
Zach13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My rep Aviva is the best! Would 10/10 recommend

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Denia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Kapture pest control has been my go-to service for the last four years. They are punctual, attentive, friendly and always provide stellar customer service. Unlike competitors, they are not selling services for a ridiculous price then hiking up the fees a year later. The service has been consistent, fair and of…

Rodent exterminationSpider exterminationFlea & mite extermination+ Punctuality+ Quality+ Professionalism
JenaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

wonderful technician. very thorough.

Flea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Kristin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

I have been happy with Kapture's responsiveness to helping us with our problem, they've come multiple times to rectify the issue at no additional cost. While we are still struggling with out pesky pets, I know that they have a guarantee to get rid of them once and for all.

Flea & mite extermination+ Responsiveness+ Professionalism
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Kapture Pest Control offered immediate attention to our concerns with our current insect / hoverfly problem. Their technician Terence focused his attention to our problems on the interior of our home with success! Tenrece was a gentlemen whom listened to our concerns every step of the way. In addition, he was a…

Bug & insect exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Sandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend this service....

Ant exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Maureen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Arrived on time. Very professional and pleasant and return for a follow up a couple of weeks later to make sure all was still well.

Ant exterminationFlea & mite exterminationGeneral pest inspection
Erica12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Costumer service excellent , on time , open and honest with what was being done . I would highly recommend and I would absolutely use them again

Flea & mite extermination+ Professionalism
VardaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I get service a few hours after I called, Rodney was our service guy , he did an inspection to identify the problem then took the necessary steps. He was very professional, easy to talk with and next week we have a follow up appointment. I am very glad that I called this company and strongly recommend them.

Ant exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Ram3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service and a very professional team.

Flea & mite exterminationRodent exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
SonaliLocal Guide · 246 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly Recommend!!!! Kapture pest control has the best service. They have been servicing our house for 3 yrs now. They are very professional. The team is very soft spoken, kind and they do their job really well. Follow ups are done by dem...just 5 star service.

Flea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Lappi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dan is the best and he stop by on time every visit and always give detail inspection and follow up.

Flea & mite exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
ericLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

John the owner always calls and emails about the service and if we were happy. He and his team have gone above and beyond service when we had issues or even asking questions. His workers are polite and courteous, asking where the problems are and making sure it was taken care of. Class act company! I've used 3…

Ant exterminationFlea & mite exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Clare1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Bed bug exterminationFlea & mite extermination+ Punctuality+ Quality+ Professionalism
FirasLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Flea & mite exterminationHornet & wasp exterminationRodent extermination+ Quality
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Flea & mite extermination+ Responsiveness+ Punctuality+ Quality
N4 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationFlea & mite extermination+ Punctuality+ Quality
Rosa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Cockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Mia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Ant exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality

Price

$127+12% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 61%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination229$86–$323
General pest inspection148$61–$133
Hornet & wasp extermination136$96–$282
Home inspection126$61–$168
Ant extermination114$81–$246
Bug & insect extermination85$61–$141
Spider extermination63$83–$173
Bee extermination49$188–$426

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