Experts Reviews · Company report
Kapture Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Kapture Pest Control

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #192Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 1,523 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kapture Pest Control is better than 90% of pest control services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kapture Pest Control is better than 88% of pest control services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kapture Pest Control is better than 96% of pest control services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kapture Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kapture Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kapture Pest Control is better than 95% of pest control services.A
95

Reviews for your job

Customers hired Kapture Pest Control for 8 kinds of job.

Kapture Pest Control for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.127
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$168
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#95 / 216
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 127 Google reviews tagged “Home inspection” · showing 40

sheylaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 19 hours ago★

paid almost 2,000 for services and they visited for almost a year and didn’t get rid of issue do not recommend

Paid $200+OverpricedHome inspectionBed bug extermination
Janet8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Justin listened to my concerns and did a great inspection. Justin explained everything he was doing and beyond really liked his visit thank you

Paid $80–100Great priceHome inspectionGeneral pest inspectionMosquito extermination
Wanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Brandon. was very attentive to my concerns and addressed all of my issues. I have used Kapture for two years and the give excellent service all around. The techs and the customer service professionals are always available and accommodating.

Home inspectionRodent extermination
MarianneLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★

Brandon was so personable and knowledgeable. Great personality. He took his time and answered all my questions without being annoyed. BUT, I canceled my plan about a month later because after three years of not having a mouse by putting my stuff around the outside of the house, a few days after he left I found a…

Paid $40–60Reasonable priceHome inspectionRodent extermination
Elissa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I love this company. They respond very quickly when I have concerns re: rodents, insects etc. I have used this service for several years and know that my home . Nathan answered my questions and concerns regarding rodents on my property.

Reasonable priceRodent extermination+ Responsiveness+ Punctuality+ Quality
Eugene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Had to give them the highest rating for solving my "cricket" problem alone. I can regain my sanity!

Paid $40–60Reasonable priceHome inspectionHornet & wasp extermination
ExpressLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Aviva took care of my homes and company 10/10 all around!

Paid $200+Reasonable priceHome inspectionRodent extermination
Beverly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Hello Justin was very knowledgable, Professional and kind. He called prior to his arrival. Thank you

Great priceHome inspection
JulissaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Muy

Paid $60–80Great priceHome inspection
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

He explained everything he was doing and what the result would be. He was on time and did a good job.

Paid $20–40Great priceHome inspectionHornet & wasp extermination
pep2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service thx

Paid $60–80Reasonable priceHome inspectionSpider exterminationMosquito extermination
NicholasLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Finally, a pest control service that actually gets results. We're in a retail store with lots of food, meaning lots of opportunities for pests to thrive. After wasting years with another company and nothing to show for it, Kapture has finally gotten the mice, ants, and roaches under control. Chris, the tech that's…

Paid $100–120Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Madeline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Matthew was extremely efficient and polite . He explained everything that he did , and said to call him anytime we have a problem.

Paid $80–100Reasonable priceHome inspection
ShmuelyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Super happy working with them! They came and did a full walk through and have really helped us get rid of our mice. Highly recommend.

Home inspectionRodent extermination
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Super knowledgeable workers and reasonable pricing. Will definitely recommend to everyone I know.

Paid $40–60Great priceHome inspectionBug & insect extermination
Fomin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Matt was excellent !

Home inspection
Morgan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kapture Pest Control has been fantastic to work with! Mark was so friendly, professional, and genuinely helpful. We’ve noticed a real difference since starting the service, especially with fewer lantern flies and mosquitoes. Their scheduling is punctual and organized, and you can tell they genuinely care about…

Paid $80–100Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
AlexaLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Prompt, reliable and knowledgeable! The tech explained everything he was doing in detail and told me about the areas of concern of where pests may be getting in. I feel like I am in good hands!

Paid $60–80Great priceHome inspection
Genie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional and knowledgeable about the issue in the apartment. Was also very punctual.

Home inspection
Joseph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Professioal and curteous.

Home inspectionHornet & wasp exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
TC3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service ! Very professional and knowledgeable

Great priceHome inspection
Joe11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Melvin did a great initial. Look forward to having him back for follow ups.

Paid $80–100Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
RuthLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

So far, great experience with the technician. He was patient and professional at his role.

Paid $160–180Not sureHome inspection
Deisnel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Kapture's Matt Iovino is the absolute best in the business. Great customer service. Thank you again for all of your help, Sir!

Reasonable priceHome inspection
AlLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I called at 9 am for a problem with mice and ants.Matt arrived at 12:15 and went straight to work. He found places that I pass each day where the mice could have entered. He set traps in my garage,kitchen, furnace room, attic and outside. He then sprayed the entire perimeter of my house for ants. He was pleasant,…

Paid $140–160Reasonable priceHome inspectionRodent extermination
StevenLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jordan is amazing! I absolutely love your service and your reprrsrntatives! They are kind, informative and experienced! Thank you for all your help!!!

Great priceHome inspection
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My technician was very kind and thorough!

Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
Betzaida7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Brandon was amazing, knowledgeable and friendly. Knew what he was doing.

Paid $140–160Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
Su2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had Justin from Kapture today. He was knowledgeable, professional, and friendly. Wonderful service!

Home inspectionRodent exterminationSpider extermination
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jordan was very professional and knew what he was talking about!

Customer photo from Michelle's review
Paid $60–80Reasonable priceHome inspection
DavidLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great so far. Tech called and texted ahead. We spoke a bit and he took care of business.

Great priceHome inspection
Nick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Outstanding service and a wealth of knowledge & information. Awesome job and great follow-up. Knows the property and sees most things missed by us day to day.

Home inspectionHornet & wasp exterminationGeneral pest inspection
DANIELLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Today was my first experience with Kapture Pest Control, and it was excellent. The technician who came to perform the extermination took the time to explain each step before beginning the work. He was professional, knowledgeable, and thorough. He’s scheduled to return in two weeks for a follow‑up inspection. Job well done!

Paid $100–120Great priceHome inspectionRodent extermination
Harry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Matt M. was fantastic! He was friendly, personable and knowledgeable. I was happy to have him at my home!

Paid $40–60Reasonable priceHome inspectionTermite inspectionAnt extermination
Dan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Unfortunately, I had to delete my last five star review so I could leave this one for Justin. An amazing visit today and he went in to all of the nooks and crannies of the house that I’ve never even been to! There have to be words stronger than meticulous and comprehensive. 🤷‍♂️

Home inspectionRodent exterminationFlea & mite extermination
Sha’kea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great and thorough inspection. Friendly and was open to answering my questions.

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Jean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Professional, outstanding technician.

Paid $60–80Reasonable priceHome inspectionRodent extermination
WandyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Brandon carried out an extremely thorough search for larvae without finding any hint of its presence. I'm completely satisfied with the work he provided. Thank you!

Paid $200+Home inspection
Alesh11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Melvin came as scheduled and addressed all the inside issues regarding the mice traps and bait boxes and followed up with an outside inspection. Kapture techs are all great but Melvin was the best so far..super friendly and thorough, THANK YOU !

Home inspectionRodent exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Andrea7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve been a customer of Matt Murray’s for years so when he started at Kapture I immediately knew I wanted to be a customer. He is good at communicating, listens to my concerns, is timely and reliable, cleans up after himself, and treats and solves my pesty problems!!

Great priceHome inspectionRodent exterminationSpider extermination

Show more home inspection reviews (87 more) →

Price

$127+12% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 61%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination229$86–$323
General pest inspection148$61–$133
Hornet & wasp extermination136$96–$282
Home inspection126$61–$168
Ant extermination114$81–$246
Bug & insect extermination85$61–$141
Spider extermination63$83–$173
Bee extermination49$188–$426

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