Experts Reviews · Company report
Kapture Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Kapture Pest Control

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #192Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 1,523 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kapture Pest Control is better than 90% of pest control services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kapture Pest Control is better than 88% of pest control services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kapture Pest Control is better than 96% of pest control services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kapture Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kapture Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kapture Pest Control is better than 95% of pest control services.A
95

Reviews for your job

Customers hired Kapture Pest Control for 8 kinds of job.

Kapture Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.230
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#46 / 278
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 230 Google reviews tagged “Rodent extermination” · showing 20

Wanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Brandon. was very attentive to my concerns and addressed all of my issues. I have used Kapture for two years and the give excellent service all around. The techs and the customer service professionals are always available and accommodating.

Home inspectionRodent extermination
TimothyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★

Kapture Pest control has been very productive and effective. I can truly attest to a change in this center.

Paid $120–140Not sureRodent extermination
MarianneLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★

Brandon was so personable and knowledgeable. Great personality. He took his time and answered all my questions without being annoyed. BUT, I canceled my plan about a month later because after three years of not having a mouse by putting my stuff around the outside of the house, a few days after he left I found a…

Paid $40–60Reasonable priceHome inspectionRodent extermination
AngelaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Matt is wonderful to work with—friendly, knowledgeable, and genuinely helpful. He explained everything clearly and made the whole experience easy. I’d gladly recommend Matt and Kapture Pest Control!

Rodent extermination+ Responsiveness+ Punctuality+ Quality
shawana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The specialist was early and sprayed all my areas. He communicated and walked me through everything

Rodent exterminationGeneral pest inspection
Christina12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I work in a public building. Kapture Pest is an excellent company who comes when needed and has taken care of all of our pest control needs. Technicians are friendly an knowledgeable.

Paid $180–200Great priceRodent extermination
Elissa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I love this company. They respond very quickly when I have concerns re: rodents, insects etc. I have used this service for several years and know that my home . Nathan answered my questions and concerns regarding rodents on my property.

Reasonable priceRodent extermination+ Responsiveness+ Punctuality+ Quality
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Kapture always does a thorough job. Dylan always keeps on top of things and makes sure that every detail is taken care of. Thank you!

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Satisfying

Great priceRodent extermination
Donnie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great communication and detailed oriented.

Paid $100–120Great priceRodent extermination
ExpressLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Aviva took care of my homes and company 10/10 all around!

Paid $200+Reasonable priceHome inspectionRodent extermination
EilleenLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fast, efficient and quiet. Thanks!

Reasonable priceRodent exterminationCockroach extermination
NicholasLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Finally, a pest control service that actually gets results. We're in a retail store with lots of food, meaning lots of opportunities for pests to thrive. After wasting years with another company and nothing to show for it, Kapture has finally gotten the mice, ants, and roaches under control. Chris, the tech that's…

Paid $100–120Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Lewis11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Excellent!!. On time, professional, got the job done and let me know when he finished. what a great team.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
ShmuelyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Super happy working with them! They came and did a full walk through and have really helped us get rid of our mice. Highly recommend.

Home inspectionRodent extermination
Morgan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kapture Pest Control has been fantastic to work with! Mark was so friendly, professional, and genuinely helpful. We’ve noticed a real difference since starting the service, especially with fewer lantern flies and mosquitoes. Their scheduling is punctual and organized, and you can tell they genuinely care about…

Paid $80–100Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Chris consistently demonstrated both professionalism and politeness.

Paid $200+Great priceRodent extermination
Carleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Joe came as usual. He is wonderful. Heard me out about our current bee situation, knew exactly what to do and took care of it. Super pleasant as usual....

Rodent extermination
Sabina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had been dealing with a mice problem for almost six months and didn’t know where to start. Then Angel came to the rescue! 😊 He was so patient, explained everything clearly, and gave us a great package and discount that covers mice, insects, and treatment around the property. So happy we found him! I definitely…

Reasonable priceRodent extermination
M5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Melanie is very thorough and very passionate about what she's doing and very personable. I rather have her all the time than somebody that is not personable and thorough. She explains what she's doing and why and that's very impressive

Paid $80–100Reasonable priceRodent extermination

Show more rodent extermination reviews (210 more) →

Price

$127+12% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 61%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination229$86–$323
General pest inspection148$61–$133
Hornet & wasp extermination136$96–$282
Home inspection126$61–$168
Ant extermination114$81–$246
Bug & insect extermination85$61–$141
Spider extermination63$83–$173
Bee extermination49$188–$426

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