Experts Reviews · Company report
Kapture Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Kapture Pest Control

Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #192Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 1,523 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kapture Pest Control is better than 90% of pest control services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kapture Pest Control is better than 88% of pest control services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kapture Pest Control is better than 96% of pest control services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kapture Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kapture Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kapture Pest Control is better than 95% of pest control services.A
95

Reviews for your job

Customers hired Kapture Pest Control for 8 kinds of job.

Kapture Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.230
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#46 / 278
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 230 Google reviews tagged “Rodent extermination” · showing 40

Wanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Brandon. was very attentive to my concerns and addressed all of my issues. I have used Kapture for two years and the give excellent service all around. The techs and the customer service professionals are always available and accommodating.

Home inspectionRodent extermination
TimothyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★

Kapture Pest control has been very productive and effective. I can truly attest to a change in this center.

Paid $120–140Not sureRodent extermination
MarianneLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★

Brandon was so personable and knowledgeable. Great personality. He took his time and answered all my questions without being annoyed. BUT, I canceled my plan about a month later because after three years of not having a mouse by putting my stuff around the outside of the house, a few days after he left I found a…

Paid $40–60Reasonable priceHome inspectionRodent extermination
AngelaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Matt is wonderful to work with—friendly, knowledgeable, and genuinely helpful. He explained everything clearly and made the whole experience easy. I’d gladly recommend Matt and Kapture Pest Control!

Rodent extermination+ Responsiveness+ Punctuality+ Quality
shawana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The specialist was early and sprayed all my areas. He communicated and walked me through everything

Rodent exterminationGeneral pest inspection
Christina12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I work in a public building. Kapture Pest is an excellent company who comes when needed and has taken care of all of our pest control needs. Technicians are friendly an knowledgeable.

Paid $180–200Great priceRodent extermination
Elissa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I love this company. They respond very quickly when I have concerns re: rodents, insects etc. I have used this service for several years and know that my home . Nathan answered my questions and concerns regarding rodents on my property.

Reasonable priceRodent extermination+ Responsiveness+ Punctuality+ Quality
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Kapture always does a thorough job. Dylan always keeps on top of things and makes sure that every detail is taken care of. Thank you!

Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Satisfying

Great priceRodent extermination
Donnie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great communication and detailed oriented.

Paid $100–120Great priceRodent extermination
ExpressLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Aviva took care of my homes and company 10/10 all around!

Paid $200+Reasonable priceHome inspectionRodent extermination
EilleenLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fast, efficient and quiet. Thanks!

Reasonable priceRodent exterminationCockroach extermination
NicholasLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Finally, a pest control service that actually gets results. We're in a retail store with lots of food, meaning lots of opportunities for pests to thrive. After wasting years with another company and nothing to show for it, Kapture has finally gotten the mice, ants, and roaches under control. Chris, the tech that's…

Paid $100–120Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Lewis11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Excellent!!. On time, professional, got the job done and let me know when he finished. what a great team.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
ShmuelyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Super happy working with them! They came and did a full walk through and have really helped us get rid of our mice. Highly recommend.

Home inspectionRodent extermination
Morgan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kapture Pest Control has been fantastic to work with! Mark was so friendly, professional, and genuinely helpful. We’ve noticed a real difference since starting the service, especially with fewer lantern flies and mosquitoes. Their scheduling is punctual and organized, and you can tell they genuinely care about…

Paid $80–100Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Chris consistently demonstrated both professionalism and politeness.

Paid $200+Great priceRodent extermination
Carleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Joe came as usual. He is wonderful. Heard me out about our current bee situation, knew exactly what to do and took care of it. Super pleasant as usual....

Rodent extermination
Sabina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had been dealing with a mice problem for almost six months and didn’t know where to start. Then Angel came to the rescue! 😊 He was so patient, explained everything clearly, and gave us a great package and discount that covers mice, insects, and treatment around the property. So happy we found him! I definitely…

Reasonable priceRodent extermination
M5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Melanie is very thorough and very passionate about what she's doing and very personable. I rather have her all the time than somebody that is not personable and thorough. She explains what she's doing and why and that's very impressive

Paid $80–100Reasonable priceRodent extermination
RichardLocal Guide · 154 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Javier Suarez serviced my business today arrived early and spoke to me on arrival then did his inspection and addresses any problems and then came to me to let me know Great Customer Service shown by Mr. Suarez Great Service

Rodent exterminationGeneral pest inspection
KristenLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had an excellent experience with Kapture, especially Justin. He truly went above and beyond to help us identify and address a mouse issue that was left behind by the previous homeowners. He took so much time to thoroughly inspect our home, explain everything he found, answer every question we had, and reassure us…

Rodent extermination
ALTY7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

what ever the tech did - 2 thumbs up - we went from seeing mice to smelling mice *for a few days - then we haad the funeral and threw out the bodies. :)

Rodent extermination
Joe11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Melvin did a great initial. Look forward to having him back for follow ups.

Paid $80–100Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Technician explained everything and did a thorough job!

Hornet & wasp exterminationRodent exterminationBee extermination
AlLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I called at 9 am for a problem with mice and ants.Matt arrived at 12:15 and went straight to work. He found places that I pass each day where the mice could have entered. He set traps in my garage,kitchen, furnace room, attic and outside. He then sprayed the entire perimeter of my house for ants. He was pleasant,…

Paid $140–160Reasonable priceHome inspectionRodent extermination
MLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We just began using Kapture 2 weeks ago. Matthew has been to our home twice and made us feel comfortable and well taken care of. He knowledgeable and courteous. My wife feels better and safer now that we are on a yearly plan with Kapture.

Reasonable priceRodent extermination
Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We called Kapture and they came out the very next day. And Melvin our technician was awesome. He showed me where everything was and explained everything and made the process seamless.

Rodent extermination
Su2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had Justin from Kapture today. He was knowledgeable, professional, and friendly. Wonderful service!

Home inspectionRodent exterminationSpider extermination
DANIELLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Today was my first experience with Kapture Pest Control, and it was excellent. The technician who came to perform the extermination took the time to explain each step before beginning the work. He was professional, knowledgeable, and thorough. He’s scheduled to return in two weeks for a follow‑up inspection. Job well done!

Paid $100–120Great priceHome inspectionRodent extermination
JulissaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brandon Da Silva from Kapture has been taking care of our home for quite some time now, and we couldn’t be happier with the service. He’s always thorough, professional, and polite every time we call. What really stands out is how much he educates us along the way, giving us helpful tips on how to handle and prevent…

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Dan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Unfortunately, I had to delete my last five star review so I could leave this one for Justin. An amazing visit today and he went in to all of the nooks and crannies of the house that I’ve never even been to! There have to be words stronger than meticulous and comprehensive. 🤷‍♂️

Home inspectionRodent exterminationFlea & mite extermination
Sha’kea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great and thorough inspection. Friendly and was open to answering my questions.

Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Jean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Professional, outstanding technician.

Paid $60–80Reasonable priceHome inspectionRodent extermination
Alesh11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Melvin came as scheduled and addressed all the inside issues regarding the mice traps and bait boxes and followed up with an outside inspection. Kapture techs are all great but Melvin was the best so far..super friendly and thorough, THANK YOU !

Home inspectionRodent exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Andrea7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve been a customer of Matt Murray’s for years so when he started at Kapture I immediately knew I wanted to be a customer. He is good at communicating, listens to my concerns, is timely and reliable, cleans up after himself, and treats and solves my pesty problems!!

Great priceHome inspectionRodent exterminationSpider extermination
Carl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kapture's visit to protect my home was thorough and seemless. I hope their protection will deter the small creatures from coming back.

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
MFG2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Joe Lutrario has been our pest control technician from Kapture Pest Control for the past few months, and we couldn’t be happier with his service. He is incredibly kind, hardworking, and always takes the time to listen and address our needs. Joe is very polite, friendly, and respectful, and it’s truly been a pleasure…

Reasonable priceRodent extermination
Daphne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I met John and Lucy from Kapture and I appreciated how they took the time to explain the benefits of their pest control services in comparison to other companies that were more invested into financial profits than environmental safety and customer satisfaction. So far, I have no complaints.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationFlea & mite extermination
Lillian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

The technician, Dylan Post was very thorough. He rebaited the traps (which were empty) in the basement & garage. He said that there was slight activity and advised us to remove the bird seed stored in the garage, which we are doing. He then went outside to complete his work around the perimeter of the house. He…

Reasonable priceHome inspection+ Responsiveness+ Punctuality+ Quality

Show more rodent extermination reviews (190 more) →

Price

$127+12% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 61%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination229$86–$323
General pest inspection148$61–$133
Hornet & wasp extermination136$96–$282
Home inspection126$61–$168
Ant extermination114$81–$246
Bug & insect extermination85$61–$141
Spider extermination63$83–$173
Bee extermination49$188–$426

Compare with