How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREKapture Pest Control
Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #192Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 1,523 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Kapture Pest Control for 8 kinds of job.
Kapture Pest Control for rodent extermination
Clear ✕All 230 Google reviews tagged “Rodent extermination” · showing 40
Brandon. was very attentive to my concerns and addressed all of my issues. I have used Kapture for two years and the give excellent service all around. The techs and the customer service professionals are always available and accommodating.
Kapture Pest control has been very productive and effective. I can truly attest to a change in this center.
Brandon was so personable and knowledgeable. Great personality. He took his time and answered all my questions without being annoyed. BUT, I canceled my plan about a month later because after three years of not having a mouse by putting my stuff around the outside of the house, a few days after he left I found a…
Matt is wonderful to work with—friendly, knowledgeable, and genuinely helpful. He explained everything clearly and made the whole experience easy. I’d gladly recommend Matt and Kapture Pest Control!
The specialist was early and sprayed all my areas. He communicated and walked me through everything
I work in a public building. Kapture Pest is an excellent company who comes when needed and has taken care of all of our pest control needs. Technicians are friendly an knowledgeable.
I love this company. They respond very quickly when I have concerns re: rodents, insects etc. I have used this service for several years and know that my home . Nathan answered my questions and concerns regarding rodents on my property.
Kapture always does a thorough job. Dylan always keeps on top of things and makes sure that every detail is taken care of. Thank you!
Satisfying
Great communication and detailed oriented.
Aviva took care of my homes and company 10/10 all around!
Fast, efficient and quiet. Thanks!
Finally, a pest control service that actually gets results. We're in a retail store with lots of food, meaning lots of opportunities for pests to thrive. After wasting years with another company and nothing to show for it, Kapture has finally gotten the mice, ants, and roaches under control. Chris, the tech that's…
Excellent!!. On time, professional, got the job done and let me know when he finished. what a great team.
Super happy working with them! They came and did a full walk through and have really helped us get rid of our mice. Highly recommend.
Kapture Pest Control has been fantastic to work with! Mark was so friendly, professional, and genuinely helpful. We’ve noticed a real difference since starting the service, especially with fewer lantern flies and mosquitoes. Their scheduling is punctual and organized, and you can tell they genuinely care about…
Chris consistently demonstrated both professionalism and politeness.
Joe came as usual. He is wonderful. Heard me out about our current bee situation, knew exactly what to do and took care of it. Super pleasant as usual....
We had been dealing with a mice problem for almost six months and didn’t know where to start. Then Angel came to the rescue! 😊 He was so patient, explained everything clearly, and gave us a great package and discount that covers mice, insects, and treatment around the property. So happy we found him! I definitely…
Melanie is very thorough and very passionate about what she's doing and very personable. I rather have her all the time than somebody that is not personable and thorough. She explains what she's doing and why and that's very impressive
Javier Suarez serviced my business today arrived early and spoke to me on arrival then did his inspection and addresses any problems and then came to me to let me know Great Customer Service shown by Mr. Suarez Great Service
We had an excellent experience with Kapture, especially Justin. He truly went above and beyond to help us identify and address a mouse issue that was left behind by the previous homeowners. He took so much time to thoroughly inspect our home, explain everything he found, answer every question we had, and reassure us…
what ever the tech did - 2 thumbs up - we went from seeing mice to smelling mice *for a few days - then we haad the funeral and threw out the bodies. :)
Melvin did a great initial. Look forward to having him back for follow ups.
Technician explained everything and did a thorough job!
I called at 9 am for a problem with mice and ants.Matt arrived at 12:15 and went straight to work. He found places that I pass each day where the mice could have entered. He set traps in my garage,kitchen, furnace room, attic and outside. He then sprayed the entire perimeter of my house for ants. He was pleasant,…
We just began using Kapture 2 weeks ago. Matthew has been to our home twice and made us feel comfortable and well taken care of. He knowledgeable and courteous. My wife feels better and safer now that we are on a yearly plan with Kapture.
We called Kapture and they came out the very next day. And Melvin our technician was awesome. He showed me where everything was and explained everything and made the process seamless.
I had Justin from Kapture today. He was knowledgeable, professional, and friendly. Wonderful service!
Today was my first experience with Kapture Pest Control, and it was excellent. The technician who came to perform the extermination took the time to explain each step before beginning the work. He was professional, knowledgeable, and thorough. He’s scheduled to return in two weeks for a follow‑up inspection. Job well done!
Brandon Da Silva from Kapture has been taking care of our home for quite some time now, and we couldn’t be happier with the service. He’s always thorough, professional, and polite every time we call. What really stands out is how much he educates us along the way, giving us helpful tips on how to handle and prevent…
Unfortunately, I had to delete my last five star review so I could leave this one for Justin. An amazing visit today and he went in to all of the nooks and crannies of the house that I’ve never even been to! There have to be words stronger than meticulous and comprehensive. 🤷♂️
Great and thorough inspection. Friendly and was open to answering my questions.
Professional, outstanding technician.
Melvin came as scheduled and addressed all the inside issues regarding the mice traps and bait boxes and followed up with an outside inspection. Kapture techs are all great but Melvin was the best so far..super friendly and thorough, THANK YOU !
I’ve been a customer of Matt Murray’s for years so when he started at Kapture I immediately knew I wanted to be a customer. He is good at communicating, listens to my concerns, is timely and reliable, cleans up after himself, and treats and solves my pesty problems!!
Kapture's visit to protect my home was thorough and seemless. I hope their protection will deter the small creatures from coming back.
Joe Lutrario has been our pest control technician from Kapture Pest Control for the past few months, and we couldn’t be happier with his service. He is incredibly kind, hardworking, and always takes the time to listen and address our needs. Joe is very polite, friendly, and respectful, and it’s truly been a pleasure…
I met John and Lucy from Kapture and I appreciated how they took the time to explain the benefits of their pest control services in comparison to other companies that were more invested into financial profits than environmental safety and customer satisfaction. So far, I have no complaints.
The technician, Dylan Post was very thorough. He rebaited the traps (which were empty) in the basement & garage. He said that there was slight activity and advised us to remove the bird seed stored in the garage, which we are doing. He then went outside to complete his work around the perimeter of the house. He…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 229 | $86–$323 |
| General pest inspection | 148 | $61–$133 |
| Hornet & wasp extermination | 136 | $96–$282 |
| Home inspection | 126 | $61–$168 |
| Ant extermination | 114 | $81–$246 |
| Bug & insect extermination | 85 | $61–$141 |
| Spider extermination | 63 | $83–$173 |
| Bee extermination | 49 | $188–$426 |