How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREKapture Pest Control
Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #192Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 1,523 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Kapture Pest Control for 8 kinds of job.
Kapture Pest Control for rodent extermination
Clear ✕All 230 Google reviews tagged “Rodent extermination” · showing 120
Brandon. was very attentive to my concerns and addressed all of my issues. I have used Kapture for two years and the give excellent service all around. The techs and the customer service professionals are always available and accommodating.
Kapture Pest control has been very productive and effective. I can truly attest to a change in this center.
Brandon was so personable and knowledgeable. Great personality. He took his time and answered all my questions without being annoyed. BUT, I canceled my plan about a month later because after three years of not having a mouse by putting my stuff around the outside of the house, a few days after he left I found a…
Matt is wonderful to work with—friendly, knowledgeable, and genuinely helpful. He explained everything clearly and made the whole experience easy. I’d gladly recommend Matt and Kapture Pest Control!
The specialist was early and sprayed all my areas. He communicated and walked me through everything
I work in a public building. Kapture Pest is an excellent company who comes when needed and has taken care of all of our pest control needs. Technicians are friendly an knowledgeable.
I love this company. They respond very quickly when I have concerns re: rodents, insects etc. I have used this service for several years and know that my home . Nathan answered my questions and concerns regarding rodents on my property.
Kapture always does a thorough job. Dylan always keeps on top of things and makes sure that every detail is taken care of. Thank you!
Satisfying
Great communication and detailed oriented.
Aviva took care of my homes and company 10/10 all around!
Fast, efficient and quiet. Thanks!
Finally, a pest control service that actually gets results. We're in a retail store with lots of food, meaning lots of opportunities for pests to thrive. After wasting years with another company and nothing to show for it, Kapture has finally gotten the mice, ants, and roaches under control. Chris, the tech that's…
Excellent!!. On time, professional, got the job done and let me know when he finished. what a great team.
Super happy working with them! They came and did a full walk through and have really helped us get rid of our mice. Highly recommend.
Kapture Pest Control has been fantastic to work with! Mark was so friendly, professional, and genuinely helpful. We’ve noticed a real difference since starting the service, especially with fewer lantern flies and mosquitoes. Their scheduling is punctual and organized, and you can tell they genuinely care about…
Chris consistently demonstrated both professionalism and politeness.
Joe came as usual. He is wonderful. Heard me out about our current bee situation, knew exactly what to do and took care of it. Super pleasant as usual....
We had been dealing with a mice problem for almost six months and didn’t know where to start. Then Angel came to the rescue! 😊 He was so patient, explained everything clearly, and gave us a great package and discount that covers mice, insects, and treatment around the property. So happy we found him! I definitely…
Melanie is very thorough and very passionate about what she's doing and very personable. I rather have her all the time than somebody that is not personable and thorough. She explains what she's doing and why and that's very impressive
Javier Suarez serviced my business today arrived early and spoke to me on arrival then did his inspection and addresses any problems and then came to me to let me know Great Customer Service shown by Mr. Suarez Great Service
We had an excellent experience with Kapture, especially Justin. He truly went above and beyond to help us identify and address a mouse issue that was left behind by the previous homeowners. He took so much time to thoroughly inspect our home, explain everything he found, answer every question we had, and reassure us…
what ever the tech did - 2 thumbs up - we went from seeing mice to smelling mice *for a few days - then we haad the funeral and threw out the bodies. :)
Melvin did a great initial. Look forward to having him back for follow ups.
Technician explained everything and did a thorough job!
I called at 9 am for a problem with mice and ants.Matt arrived at 12:15 and went straight to work. He found places that I pass each day where the mice could have entered. He set traps in my garage,kitchen, furnace room, attic and outside. He then sprayed the entire perimeter of my house for ants. He was pleasant,…
We just began using Kapture 2 weeks ago. Matthew has been to our home twice and made us feel comfortable and well taken care of. He knowledgeable and courteous. My wife feels better and safer now that we are on a yearly plan with Kapture.
We called Kapture and they came out the very next day. And Melvin our technician was awesome. He showed me where everything was and explained everything and made the process seamless.
I had Justin from Kapture today. He was knowledgeable, professional, and friendly. Wonderful service!
Today was my first experience with Kapture Pest Control, and it was excellent. The technician who came to perform the extermination took the time to explain each step before beginning the work. He was professional, knowledgeable, and thorough. He’s scheduled to return in two weeks for a follow‑up inspection. Job well done!
Brandon Da Silva from Kapture has been taking care of our home for quite some time now, and we couldn’t be happier with the service. He’s always thorough, professional, and polite every time we call. What really stands out is how much he educates us along the way, giving us helpful tips on how to handle and prevent…
Unfortunately, I had to delete my last five star review so I could leave this one for Justin. An amazing visit today and he went in to all of the nooks and crannies of the house that I’ve never even been to! There have to be words stronger than meticulous and comprehensive. 🤷♂️
Great and thorough inspection. Friendly and was open to answering my questions.
Professional, outstanding technician.
Melvin came as scheduled and addressed all the inside issues regarding the mice traps and bait boxes and followed up with an outside inspection. Kapture techs are all great but Melvin was the best so far..super friendly and thorough, THANK YOU !
I’ve been a customer of Matt Murray’s for years so when he started at Kapture I immediately knew I wanted to be a customer. He is good at communicating, listens to my concerns, is timely and reliable, cleans up after himself, and treats and solves my pesty problems!!
Kapture's visit to protect my home was thorough and seemless. I hope their protection will deter the small creatures from coming back.
Joe Lutrario has been our pest control technician from Kapture Pest Control for the past few months, and we couldn’t be happier with his service. He is incredibly kind, hardworking, and always takes the time to listen and address our needs. Joe is very polite, friendly, and respectful, and it’s truly been a pleasure…
I met John and Lucy from Kapture and I appreciated how they took the time to explain the benefits of their pest control services in comparison to other companies that were more invested into financial profits than environmental safety and customer satisfaction. So far, I have no complaints.
The technician, Dylan Post was very thorough. He rebaited the traps (which were empty) in the basement & garage. He said that there was slight activity and advised us to remove the bird seed stored in the garage, which we are doing. He then went outside to complete his work around the perimeter of the house. He…
Highly recommend Kapture! Called them when we saw an uninvited guest in our basement. They quickly understood our concerns, answered all of our questions and immediately booked an appointment for one of their highly trained and experienced employees for a service call. Fabio came the next day and we instantly felt…
Brandon was great, he explained on the steps i should take to keep the pest out and said they will come back in two weeks to follow up.
This company is very professional and responsive. Javier, Steven, Mitchell, and Nathan are excellent technicians. They are very thorough and explain things well. They checked out anything I had concerns about.
Technician was very helpful and informative. He showed us the areas we need to concentrate on where the mice were traveling and helped to allay my wife's concerns.
Technician was super savvy on how the traps work. He came in time and very organized. He took his time to make sure he did things correctly!
I must say Anmul my rep put me at ease when he gave me his presentation of the company and what they are about. He made it seamless to transition from my old pest control company to Kapture. Today was my first service visit with Kapture. When Chris my service technician arrived at my store he was well put together…
Very knowledgeable. Very thorough! Very helpful and caring.
Temis does a fantastic job taking care of pests and explaining what he's done.
Chris has become my regular guy and I highly recommend! He started at my buisness location and was very through and took the time to answer lots of wuestions as I had just moved and needed help migrating a current residential issue. He came out and throughly inspected and helped us get an idea how to get this issue…
The technicians are knowledgeable and pleasant to work with.
Nathan at Kapture is a real pro. He came, inspected, set traps and bait, and sealed a hole where mice were entering. A week later 7 traps were tripped and we had 6 dead mice. No bait was even disturbed, indicating we got them before they even ate. Since then no activity that I can discern. praying this is the end of a years long issue.
After 1-2 other companies claiming they would ride our yards if rats but with zero success, Shawn came along from Kapture and really cared about our situation, he promised results and actually delivered!! I don’t think anyone else would have gotten all parties involved to agree on one company! His personality for…
The technician Matt Lovino was very professional and kind. Thank you very much!
Hector, was our technician today. He was very thorough and detailed. He was also very knowledgeable and polite.
Brandon was great! He was super friendly and very knowledgeable. He answered all my questions with no hesitation. He came and did the Initial treatment and was respectful of my dog and the home. Would definitely recommend them!
The guys were exceptionally professional, thorough, and respectful. They worked efficiently and explained everything clearly. I could not be more satisfied with the service I received and will heartily recommend Kapture to any who are seeking help.
I highly recommend Kapture Pest, especially if you can get the service from Steven! From start to finish, the service was excellent. We were dealing with many spiders and bugs inside and Steven was incredibly thorough, professional, and knowledgeable. He took the time to explain exactly what he was doing and how…
Technician was very informative about how to help with the rodent problem.
Great demeanor, excellent communicator, pleasant, knowledgeable, and very thorough. Temis was excellent.
We had this extermination company come in to set more traps, even though we had already managed to keep the mouse problem to a minimum on our own. Unfortunately, during their visit, they broke our oven door and never informed us about it. We only discovered the damage afterward. This lack of honesty and…
My rep Aviva is the best! Would 10/10 recommend
I thought with the initial visit, they would’ve moved the fridge & stove since I was told they would locate entries
very thorough treatment
Kapture has worked wonders for our small pet shop. They are highly effective in removal of all types of vermin while maintaining a sensitivity to the animals in the shop. They also maintain a high code of ethics in dealings with small-scale establishments. Kaylee has been extremely helpful every step of the way,…
First encounter with Matt was exceptional He’s very respectful of one’s household Brought his own shoe covers which I’m very particular with He explained details what has to be done Inspected the house interior & exterior Put necesssry stuff to capture mice Pictured port of entries Will come back in 2 weeks to…
Alex is amazing! He walked me through concerns and gave practical solutions. He speaks as though it is his passion to have my building free of the "creepy crawlies."
We had Trevor come out today and he was nothing but amazing !! he walked us through everything he was going to do and gave us all the information on what we needed and extremely friendly ! I would highly recommend Trevor to anyone!!
Matt and Matt were the best techs I’ve had. They were very thorough.
Mitch was very knowledgeable and helpful with information. He explained everything that he was doing and was very friendly.
Trevor was the technician and did a thorough analysis. We appreciated his expertise on the issue. He explained to us on how the problem could be resolved. He also gave us some insight on the situation.
The technician (Mitchel), is very professional, and very kind and answers all my questions honestly.
Kapture pest control has been my go-to service for the last four years. They are punctual, attentive, friendly and always provide stellar customer service. Unlike competitors, they are not selling services for a ridiculous price then hiking up the fees a year later. The service has been consistent, fair and of…
Unfortunately, I was not at home when Alfonso came by - but, I can honestly say that at first I saw some dead bees. And, a few days later - none! So, the proof is in the pudding. Thanks Alfonso!
Rafael Rodriguez is an exceptional technician. He's very compassionate and understanding. He's an asset to your company.
Always professional and efficient. Javier did an OUTSTSNDING job today
Dec 2023 - adding to review because not sure how to add a new one! Justin was exemplary in every aspect from identifying and addressing the possible areas of entry. Thankful for Matt I as he has also been considerate and thorough in checks and how to address it. Really appreciate how professional the Kapture team…
I have been with this company for 2 years and I LOVE them. They get it right every time.
Javier was very professional and very nice. He listened to our concerns and gave practical advice.
The technician was great!!!!
I recently moved to service contract with Kapture having used them for a one and done about two years ago. They are responsive and don't mind questions. In fact, for this company, listening and responding is what they do. They are effective and professional. Are they the cheapest out there? Don't know, but their service is worth it.
Raphael was right on time. He very respectful of my home as he inspected it for pests.
Alfonso was very professional and cery informative. He discussed the plan and expectations.
Excellent overall experience.. Technician was friendly and informative and quickly addressed the problem.
Alex was on time to perform his job. He was polite and revised my front garden because of my concerns.
Matt was very courteous and efficient. He did his work professionally. We were very pleased with the service.
Kapture Pest Control offered immediate attention to our concerns with our current insect / hoverfly problem. Their technician Terence focused his attention to our problems on the interior of our home with success! Tenrece was a gentlemen whom listened to our concerns every step of the way. In addition, he was a…
Matt was great!! Super knowledgeable and very professional. Thank you…
The technician that came was early very professional and checked the indoor and area from top to bottom and put traps all over the place. We crossing our fingers that it will help!
I had a pest problem and called kapture. They were very cordial and came immediately. Dylan and John were very knowledgeable and explained what had to be done. The process is still being resolved, but so far in a short period, the problem is almost solved. I would recommend Kapture to anyone who has a pest problem
Joseph was amazing! He did more for me in 1 hour then what other companies did in all their visits here.
We started using Kapture due to a mouse problem in our basement. The service is extremely professional, easy to set up and schedule appointments as needed. They guarantee they will find and get rid of the problem with no additional cost. Joe is the technician who has come a few times. He was incredibly friendly,…
Francis was very professional and knew what to do to attack the issue.
Came in, did the inspection, did what had to e done. No more problem. Like how they handled the prolem.
I had just switched from Bugging Out to Kapture and was extremely happy with their quick response, very thorough inspection and overall service! Alex was a wonderful technician that examined my existing mouse traps which were missing bait on some because there was too much peanut butter put on them from the prior…
Joe was amazing! Thank you
My tech is great!
The worker from Kapture was professional, answered all my questions and explained the process thoroughly. Would definitely recommend for any pest removal services.
Dylan did an amazing job very recommend thank you
Dylan was very professional, polite and explained his process in detail.
Dan has been very efficient in getting to the root of the problem and continuing with follow ups, which are crucial. So far we are very satisfied with this service :)
5 OUT OF 5 STARS!!!!! My company UHaul has been using Kapture Pest Control for quite sometime at several stores now. My location is always and has always been serviced personally by Dylan every 2 weeks. I have to just say Dylan is a pleasure to work with. He provides A-1 service , he always makes sure to communicate…
I will always use Kapture for my business! We had an issue and they came the same day to fix it. Since then we have them come monthly and they have helped with everything from ants to bees. Dylan is the best, always professional and on time and can deal with any issue!
Absolutely amazing. Was dealing with a serious rat infestation. Went through multiple companies, let me tell you. Justin and the crew at kapture took care of business. What other companies couldn’t do. JUSTIN excelled. Would recommend 10/10 !
Matt was exceptional. He explained everything he was doing and showed me the steps he took to remediate the issue. He was very professional, came back as many times as needed to take care of the issue. Would highly recommend
Each time I’ve used Kapture Pest Control to help combat pest issues, I’ve been more than satisfied. Though they are not miracle workers, they are very courteous, professional, and diligent in their work. It’s very apparent in their actions plus attitude that Kapture cares about customer satisfaction etc.
Alphonso did a great job taking a very unpleasant topic and made it informative, thorough, with a lot of optimism that things are going to work out. So far so good!
Kapture is very professional, courteous, on time, and good value. Kyle has been very helpful and knowledgeable. I recommend this company.
Rodney was great. Professional, informative and friendly.
Technicians were respectful of my property. They were friendly and professional.
Alphonso provided Outstanding service.!!! Found the source of the issue, took care of it and came back 2 weeks later. Problem solved! Thank you. Signed, happy new customer
Making and adjusting my appointment was done efficiently. Justin came within time frame and explained everything before doing his work. He was pleasant, informative and a good worker. Contract was expensive but they are living up to the terms —taking care of two pests so far in the year.
Great service. Very successful result.
John responded very quickly. And dispatched a technician the same day. Justin is a pro. He was cordial and answered all our questions. And the service was effective. Highly recommended!
Just starting out, have high hopes our rat problem will be solved. The technician who came for the first round of treatment was on time, responsive, knowledgable and personable. Thanks.
They are helpful, professional, responsive and honest. I highly recommend them!
I get service a few hours after I called, Rodney was our service guy , he did an inspection to identify the problem then took the necessary steps. He was very professional, easy to talk with and next week we have a follow up appointment. I am very glad that I called this company and strongly recommend them.
I first hired Kapture pest control for an internal mouse issue. The company was compassionate knowledgeable and immediately responsive to our problem. Within a day a technician was at our house. After a few visits the issue w the rodents was under control and then completely eradicated. I was very…
This is a follow up to my last review. Justin made his quarterly visit today and he was thorough in his assessment, knowledgeable and very professional. He spent time listening to all the concerns I had, looking over all the potential problem areas and explaining in detail what needs to be done. We are very satisfied with his service.
Kapture Pest has been great in helping with my mouse infestation. I moved into a new house with a MAJOR mouse problem, and after about only a month the issue was resolved. Our technician Justin is super friendly, kind and helpful, and the whole team has been great to work with.
Kapture pest responds in a timely manner and is very thorough. Appreciate their service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 229 | $86–$323 |
| General pest inspection | 148 | $61–$133 |
| Hornet & wasp extermination | 136 | $96–$282 |
| Home inspection | 126 | $61–$168 |
| Ant extermination | 114 | $81–$246 |
| Bug & insect extermination | 85 | $61–$141 |
| Spider extermination | 63 | $83–$173 |
| Bee extermination | 49 | $188–$426 |



