Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty96−0.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREKapture Pest Control
Woodland Park, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #192Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 1,523 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kapture Pest Control is better than 90% of pest control services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kapture Pest Control is better than 88% of pest control services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kapture Pest Control is better than 96% of pest control services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kapture Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kapture Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kapture Pest Control is better than 95% of pest control services.A
95
Reviews for your job
Customers hired Kapture Pest Control for 8 kinds of job.
Kapture Pest Control for termite extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$136–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#52 / 186
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 19 Google reviews tagged “Termite extermination”
Mildred7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I had a great experience. He explained everything he was doing so I was able to understand.
Great priceTermite exterminationCockroach extermination
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Kapture always does a thorough job. Dylan always keeps on top of things and makes sure that every detail is taken care of. Thank you!
Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Joseph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Professioal and curteous.
Home inspectionHornet & wasp exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
LindaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Alex did our routine summer insect pest treatment…well done. He was a good listener and worker.
Home inspectionTermite inspectionTermite extermination
Zach13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
My rep Aviva is the best! Would 10/10 recommend
Paid $120–140Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Kapture Pest Control offered immediate attention to our concerns with our current insect / hoverfly problem. Their technician Terence focused his attention to our problems on the interior of our home with success! Tenrece was a gentlemen whom listened to our concerns every step of the way. In addition, he was a…
Bug & insect exterminationFlea & mite exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
DanielleLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I’m very pleased with their service. Anytime I have a problem they respond quickly and work with your schedule. We have seen a decrease in pest activity.
Ant exterminationBug & insect exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Marcellus3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Superb service. Smart. Thorough. Professional. Gracious.
Hornet & wasp exterminationGeneral pest inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
D4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Danielrang ahead of time to let me know he was on his way. He was curteous and did all that was required of him. Highly recommend Daniel and Kpature Pest Control.
Ant exterminationCockroach exterminationSpider extermination
Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Great service, great team, great price!!
General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Bryan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
This business is great. If I have a problem, they are here in less than 24 hours. David Lopez is great. He explains everything to me and how I can combat issues. Highly recommend.
Hornet & wasp exterminationRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Paul15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Great service and value. Really impressed and would put them against any other company out there.
Bed bug exterminationRodent exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Real quality company in all aspects.
Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Mable1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Rodent exterminationTermite inspectionTermite extermination+ Quality
Katerina13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Ant exterminationBug & insect exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
FirasLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Flea & mite exterminationHornet & wasp exterminationRodent extermination+ Quality
Casey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Rodent exterminationSpider exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
J6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Cockroach exterminationTermite extermination+ Quality+ Professionalism
Hector9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Termite extermination+ Responsiveness+ Punctuality+ Quality
Price
$127+12% vs typical pest control services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 28%Reasonable 61%Overpriced 2%Not sure 9%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 229 | $86–$323 |
| General pest inspection | 148 | $61–$133 |
| Hornet & wasp extermination | 136 | $96–$282 |
| Home inspection | 126 | $61–$168 |
| Ant extermination | 114 | $81–$246 |
| Bug & insect extermination | 85 | $61–$141 |
| Spider extermination | 63 | $83–$173 |
| Bee extermination | 49 | $188–$426 |
