Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Karina's cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Karina's cleaning

Los Angeles, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 124 house cleaning services · 5.0★ from 78 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Karina's cleaning is better than 100% of house cleaning services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Karina's cleaning is better than 98% of house cleaning services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Karina's cleaning is better than —% of house cleaning services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Karina's cleaning is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Karina's cleaning is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Karina's cleaning is better than —% of house cleaning services.–
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Reviews for your job

Customers hired Karina's cleaning for 4 kinds of job.

Karina's cleaning for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$240
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 67
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “General housekeeping”

DaphneLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Karina and her team are amazing! Karina is so responsive, and she's also a lovely person. Her team did a deep clean for our townhome and left the house smelling so nice. They were extremely detailed, and even were able to dust our vents and our 20ft ceilings. Highly recommend! You can't go wrong with Karina and her team!

Paid $300–350Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Have hired Karina and her team for years and they are fantastic. Super detailed and will always leave my apartment feeling completely new again. I would recommend to anyone looking for any kind of home cleaning.

Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We love this team! Flexible, kind and professional.

Great priceGeneral housekeeping
Jay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Karina and her team are incredible! I've been working with them since 2021 and they're thorough, quick, and leave our place looking clean and organized. We have a dog, and they'll always put his toys in a cute arrangement on his bed. Our dog loves it. She and her team are also very communicative, and give us updates…

Great priceOffice & workplace cleaningStandard cleaningMoving-related cleaning
Mallory2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The best. Finds availability last minute. Always responsive and kind. Cleaners are always thorough and lovely!

Paid $200–250Reasonable priceGeneral housekeeping
Laura12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Grateful to the lovely ladies at Karina's. My apartment is sparkling clean and smells great. They care about what they do and provide a great service!

Paid $200–250Great priceStandard cleaningGeneral housekeeping
elwarlord7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Karina and her team are amazing. My family has been using her services for years and after each cleaning, it feels like we are returning to a brand new home. A spotless home. We will continue to use Karina for years to come. They really are the best!

Paid $150–200Great priceStandard cleaningGeneral housekeeping
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Karina and her crew were recommended by a friend and the have been nothing but a blessing. I love the days when they come and I come home from work to a clean house. They mop my floors and change the sheets, run the laundry, my kitchen and bathrooms are spotless. I cannot recommend them more. Five stars. Just lovely.

Paid $200–250Great priceStandard cleaningGeneral housekeepingDeep clean
Isabella4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Karina and her team are fantastic! Always communicative, prompt, and thorough.

General housekeeping
Teresa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Friendly professional staff who care about my home and about my satisfaction. They are flexible. And, I especially appreciate how they respond to text or calls in timely manner.

Paid $150–200Reasonable priceGeneral housekeeping
Krista8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We’ve had the best experience! Prompt, professional, excellent communication, always have the same reliable and friendly service. Highly recommend!!

Paid $250–300Reasonable priceStandard cleaningGeneral housekeeping
Alexandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Karina and her team are fantastic! Very punctual and fast, and I love the touches of fluffing pillows and folding napkins or toilet paper :)

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
Kate2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

So thankful for Karina and her crew. I look forward to them coming every month. They do a fantastic job.

Paid $150–200Great priceStandard cleaningGeneral housekeeping
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Karina and her team are the best! They are incredibly trustworthy, thoughtful, thorough, and consistent. My friends and I have been her clients for years and look forward to coming home after each cleaning.

Standard cleaningGeneral housekeeping
Kunthonrat6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I was moving to a new back house and had Karina’s team to clean. I was so happy with the result and had use her service ever since.

Paid $200–250Reasonable priceStandard cleaningMoving-related cleaningGeneral housekeeping

Price

$214-13% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 53%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning32$158–$253
General housekeeping15$153–$240
Deep clean10$277–$471
Moving-related cleaning4$321–$536

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