Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%62+21.7Reliability 15%71+10.7Craft & service 20%1+0.2Value 10%11+1.1Momentum 8%87+7Track record 7%62+4.3Accountability 5%6+0.3Experts Score= 45Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.45SCOREKarlsen Plumbing Inc.
Milwaukee, WI · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #115Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.8★ from 165 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and reliability; weakest: craft & service.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Karlsen Plumbing Inc. is better than 62% of plumbers.B
62
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Karlsen Plumbing Inc. is better than 71% of plumbers.B
71
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Karlsen Plumbing Inc. is better than 1% of plumbers.F
1
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Karlsen Plumbing Inc. is better than 11% of plumbers.F
11
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Karlsen Plumbing Inc. is better than 87% of plumbers.A
87
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Karlsen Plumbing Inc. is better than 62% of plumbers.B
62
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Karlsen Plumbing Inc. is better than 6% of plumbers.F
6
Reviews for your job
Customers hired Karlsen Plumbing Inc. for 8 kinds of job.
Karlsen Plumbing Inc. for chimney inspections
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$618+32% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 21%Reasonable 71%Overpriced 4%Not sure 4%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 24 | $353–$1.2k |
| Water heater installation | 19 | $1.2k–$2.4k |
| Faucet repair | 16 | $205–$607 |
| Drain cleaning | 14 | $227–$554 |
| Faucet installation | 13 | $305–$986 |
| Plumbing leak repair | 9 | $278–$986 |
| Toilet repair | 8 | $227–$606 |
| Sump pump repair | 7 | — |
