Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%15+5.3Reliability 15%47+7.1Craft & service 20%10+2Value 10%8+0.8Momentum 8%86+6.9Track record 7%64+4.5Accountability 5%7+0.4Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCOREKarlsen Plumbing Inc.
Milwaukee, WI · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #81Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.8★ from 165 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and track record; weakest: accountability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Karlsen Plumbing Inc. is better than 15% of plumbers.F
15
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Karlsen Plumbing Inc. is better than 47% of plumbers.C
47
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Karlsen Plumbing Inc. is better than 10% of plumbers.F
10
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Karlsen Plumbing Inc. is better than 8% of plumbers.F
8
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Karlsen Plumbing Inc. is better than 86% of plumbers.A
86
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Karlsen Plumbing Inc. is better than 64% of plumbers.B
64
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Karlsen Plumbing Inc. is better than 7% of plumbers.F
7
Reviews for your job
Customers hired Karlsen Plumbing Inc. for 8 kinds of job.
Karlsen Plumbing Inc. for garbage disposal repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 59/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#46 / 50
All 3 Google reviews tagged “Garbage disposal repair”
Carol8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Great and timely service!
Garbage disposal repair
kellyLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
They did a great job!! Love Jackie and Joe!!! Thank you guys!!!!
Garbage disposal installationGarbage disposal repair
Ted8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Rating only, no written review.
Paid $200–300Reasonable priceGarbage disposal repair
Price
$618+29% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 21%Reasonable 71%Overpriced 4%Not sure 4%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 24 | $366–$1.2k |
| Water heater installation | 19 | $1.2k–$2.4k |
| Faucet repair | 16 | $208–$611 |
| Drain cleaning | 14 | $176–$580 |
| Faucet installation | 13 | $321–$1.1k |
| Plumbing leak repair | 9 | $295–$1.1k |
| Toilet repair | 8 | $227–$618 |
| Sump pump repair | 7 | — |
