Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Karlsen Plumbing Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%84+20.4Value 14%78+11Replies to reviews 7%70+4.9Craft & service penalty87−1.3Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Karlsen Plumbing Inc.

Milwaukee, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.8★ from 165 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Karlsen Plumbing Inc. is better than 84% of plumbers.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Karlsen Plumbing Inc. is better than 84% of plumbers.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Karlsen Plumbing Inc. is better than 87% of plumbers.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Karlsen Plumbing Inc. is better than 78% of plumbers.B
78
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Karlsen Plumbing Inc. is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Karlsen Plumbing Inc. is better than 70% of plumbers.B
70

Reviews for your job

Customers hired Karlsen Plumbing Inc. for 8 kinds of job.

Karlsen Plumbing Inc. for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$124–$633
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#91 / 106
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Plumbing leak detection”

maddy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Scott replaced broken part inside tub faucet which stopped the leaking for one week. When leak started again, you responded same day I called & replaced defective new part successfully. No charge for the second call. All workers were professional & efficient. Did a great job !

Paid $200–400Reasonable pricePlumbing leak detectionPlumbing pipe repair
Marty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mike?, was very professional and knowledgeable about what he was talking about,my wife said he was very nice and wasn't creepy at all 😂. Thanks again Mike

Paid $800–1,000Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
stephanie18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Carlson was the most honest, polite, got the job done, and I'm happy with the results. Also, a shout out to Crane plumbing for the referral. Awesome job!

Plumbing leak detection
Greg5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Karlsen took care of the human factors part of several complicated issues in addition to get the plumbing work done. They are patient & understanding with customers who are not subject matter experts. They are easy to reach, responsive when it really counts, pick up the phone, and keep notes on customer details.…

Paid $1,000+Reasonable priceToilet repairShower installationDrain cleaning
Kathy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Absolutely wonderful service. The tech was punctual, and very professional. Repaired the tough leak we had and also alerted me about a potential for a stack repair. Great job!

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
KristinLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We moved into our first house which was experiencing leaks from the main water shut off. Karlsen was recommended by a friend and they did not disappoint! Joe came over early and fixed the leak and returned the next week to install a complicated waterline for our new fridge. Even though the work involved drilling…

Plumbing leak detectionService not listed+ Responsiveness+ Punctuality+ Quality
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceToilet repairDrain cleaningPlumbing leak detection

Price

$618+32% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 71%Overpriced 4%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair24$353–$1.2k
Water heater installation19$1.2k–$2.4k
Faucet repair16$205–$607
Drain cleaning14$227–$554
Faucet installation13$305–$986
Plumbing leak repair9$278–$986
Toilet repair8$227–$606
Sump pump repair7—

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