Experts Reviews · Company report
Karlsen Plumbing Inc. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%15+5.3Reliability 15%47+7.1Craft & service 20%10+2Value 10%8+0.8Momentum 8%86+6.9Track record 7%64+4.5Accountability 5%7+0.4Experts Score= 27Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORE

Karlsen Plumbing Inc.

Milwaukee, WI · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #81Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.8★ from 165 Google reviews

Report card

Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and track record; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Karlsen Plumbing Inc. is better than 15% of plumbers.F
15
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Karlsen Plumbing Inc. is better than 47% of plumbers.C
47
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Karlsen Plumbing Inc. is better than 10% of plumbers.F
10
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Karlsen Plumbing Inc. is better than 8% of plumbers.F
8
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Karlsen Plumbing Inc. is better than 86% of plumbers.A
86
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Karlsen Plumbing Inc. is better than 64% of plumbers.B
64
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Karlsen Plumbing Inc. is better than 7% of plumbers.F
7

Reviews for your job

Customers hired Karlsen Plumbing Inc. for 8 kinds of job.

Karlsen Plumbing Inc. for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$618
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 58/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#77 / 81
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Toilet repair”

★★★★★ Tony · a week ago

The plumber that came was very pleasant, efficient and completed his work very quickly. I was able to get an appt. quicker than I was expecting.

Reasonable priceToilet repair
★★★★★ Laura · 2 months ago

We had an issue with our bathroom toilet and faucet. We were able to get a convenient appointment. Scott did a great job diagnosing the problem(s) and what was needed for the repairs/replacements.

Reasonable priceToilet repairFaucet repairFaucet installation
★★★★★ Robert · 5 months ago

Have called them for 3 different plumbing issues. They were prompt, polite and knowledgeable. Highly recommend.

Paid $300–400Reasonable priceToilet repairPlumbing leak repairSump pump installation
★★★★★ Peggy · 7 months ago

Always knowledgable, prompt, efficient and just plain nice!

Paid $500–600Great priceToilet repairGarbage disposal installationDrain cleaning
★★★★ Tim · 9 months ago

The plumber did a very good job on the piping.

Paid $900–1,000Reasonable priceToilet repairToilet installation
★★★★★ Greg · 11 months ago

Karlsen took care of the human factors part of several complicated issues in addition to get the plumbing work done. They are patient & understanding with customers who are not subject matter experts. They are easy to reach, responsive when it really counts, pick up the phone, and keep notes on customer details.…

Paid $1,000+Reasonable priceToilet repairShower installationDrain cleaning
★★★★★ Charles · a month ago

Rating only, no written review.

Paid $1–200Reasonable priceToilet repair
★★★★★ Thomas · Edited 9 months ago

Rating only, no written review.

Paid $1,000+Reasonable priceToilet repairDrain cleaningPlumbing leak detection

Price

$618+29% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 71%Overpriced 4%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair24$366–$1.2k
Water heater installation19$1.2k–$2.4k
Faucet repair16$208–$611
Drain cleaning14$176–$580
Faucet installation13$321–$1.1k
Plumbing leak repair9$295–$1.1k
Toilet repair8$227–$618
Sump pump repair7—

Compare with