Photographer · Pawtucket, RI · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#29 of 201 photographersiPosition by Experts Score among all companies we track in this category. · better than 86%
5.0★★★★★149 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Kathleen F Marques five stars based on 149 reviews, noting that the owner did not reply to any comments. Clients frequently cite her punctuality, clear communication, and flexible scheduling for events like weddings, graduations, and maternity shoots. Many describe her as patient and helpful in making subjects feel comfortable, resulting in natural and high-quality images. Customers also highlight the quick turnaround time for edited photos and videos, as well as her creative approach to capturing candid moments. No common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 149 reviews (100% five-star).
Reviews on this page: 149 Google reviews (138 with written comments, 17 with photos).
Owner responses: the business replied to 0% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
Kathleen F MarquesPhotographers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kathleen F Marques: 100/100 on this factor. Category median: 99.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kathleen F Marques: 99/100 on this factor. Category median: 99.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kathleen F Marques: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kathleen F Marques: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kathleen F Marques: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 62.–
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Bar = this company · dark tick = category median.
Star ratings
149 Google reviews we collected
5.0of 5
5 stars149100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 138 written reviews
100%praise
Praise206100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price571%
Reasonable229%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7436%
Would recommend4723%
Speed & response3417%
Quality & results2914%
Communication136%
Price & value63%
Honesty & trust31%
What customers talk about
We read 138 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was very eager, kind and fun to work with for our elopement.”
“She has a great eye and I recommend working with her!”
“Kathleen was very responsive, flexible and accommodating on a short schedule!”
“…We also rehired her a year later for my Doctoral graduation and she did a great job with both solo and group photos!…”
“Kathleen was very professional and easy to work with.”
“Prices are affordable and more than fair for the quality of her work ❤️👏🏾 We also rehired her a year later for my Doctoral graduation and she did a…”
“She’s not just talented behind the camera—she’s also kind, reliable, and brings out the very best in everyone she works with.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Kathleen F Marques for 3 kinds of job. Pick one to see what they paid and said.
MelanieLocal Guide · 8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Kathleen was very responsive, flexible and accommodating on a short schedule! She was very eager, kind and fun to work with for our elopement. The pictures came out great, especially the candid ones. She has a great eye and I recommend working with her! Prices are affordable and more than fair for the quality of her…
Great priceWeddingsFamily and groupIndividual photography
Denise6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Kathleen was very professional and easy to work with. She captured every moment in our event and created time capsules we could cherish forever! Beyond happy with our photos !
Great priceEvents and parties
AliyaLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Kathleen doesn’t just take photos - she catches energy , atmosphere and everything in between. Her work feels cinematic and deeply human at the same time. She cares about the quality & making sure she catches you in your best light. She has the ability to make everyone feel complete at ease even if you are not a fan…
Reasonable priceEvents and parties
E.2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
What an amazing experience!! She did my maternity shoot back in 2024. I went in there with an okay mood and attitude but she completely uplifted me while I was in that tender moment. I will definitely be booking with her again!!
Great priceMaternity and newborn
Eliyas3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Kathleen is one hell of a photographer... I'm not photogenic and she taught me how to be
Great priceEvents and partiesIndividual photography
Amar1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Kathleen is absolutely amazing!! I have done 2 shoots with her and she provides great live feedback and is extremely flexible. Highly highly recommend, especially for graduation photos. I adore her work, and my family does as well!
Reasonable priceSchool portraitsHeadshots and portraits
Kathleen was very responsive, flexible and accommodating on a short schedule! She was very eager, kind and fun to work with for our elopement. The pictures came out great, especially the candid ones. She has a great eye and I recommend working with her! Prices are affordable and more than fair for the quality of her work ❤️👏🏾 We also rehired her a year later for my Doctoral graduation and she did a great job with both solo and group photos!
Price assessment: Great price
Services: Weddings, Family and group, Individual photography, School portraits
Denise Ramirez6 reviewsiTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
Kathleen was very professional and easy to work with. She captured every moment in our event and created time capsules we could cherish forever! Beyond happy with our photos !
Price assessment: Great price
Services: Events and parties
Aliya AhmedLocal Guide · 17 reviewsiTotal number of Google reviews Aliya has written across all businesses on Google Maps, not just this one.
Kathleen doesn’t just take photos - she catches energy , atmosphere and everything in between. Her work feels cinematic and deeply human at the same time. She cares about the quality & making sure she catches you in your best light. She has the ability to make everyone feel complete at ease even if you are not a fan of the spot light. If you want photos that feel alive , soulful and uniquely you Kathleen is it !
Price assessment: Reasonable price
Services: Events and parties
E. G.2 reviewsiTotal number of Google reviews E. has written across all businesses on Google Maps, not just this one.
What an amazing experience!! She did my maternity shoot back in 2024. I went in there with an okay mood and attitude but she completely uplifted me while I was in that tender moment. I will definitely be booking with her again!!
Price assessment: Great price
Services: Maternity and newborn
Eliyas Adelaja3 reviewsiTotal number of Google reviews Eliyas has written across all businesses on Google Maps, not just this one.
Kathleen is absolutely amazing!! I have done 2 shoots with her and she provides great live feedback and is extremely flexible. Highly highly recommend, especially for graduation photos. I adore her work, and my family does as well!
Price assessment: Reasonable price
Services: School portraits, Headshots and portraits
Nhi Tran2 reviewsiTotal number of Google reviews Nhi has written across all businesses on Google Maps, not just this one.
I had an amazing experience. Kathleen made me feel completely at ease, helped me relax, and guided me every step of the way. She listened and noticed my comment about music I like so she played music that I enjoyed and helped me loosen up. She captured such beautiful moments that I’ll cherish forever from my 30th birthday. She was professional, patient, and incredibly creative—I couldn’t have asked for a better experience. I will definitely be going back for future services and highly recommend!
Price assessment: Great price
Services: Individual photography
Michael Pete5 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
I’ve had the pleasure of working with Kathleen F. Marques on several occasions as her makeup artist, and she is truly one of the best photographers I’ve collaborated with. Her eye for detail, creativity, and professionalism are unmatched. Kathleen makes every shoot feel effortless, comfortable, and fun, while capturing images that are absolutely stunning. She’s not just talented behind the camera—she’s also kind, reliable, and brings out the very best in everyone she works with. I highly recommend her to anyone looking for top-quality photography
Kareem Cutler2 reviewsiTotal number of Google reviews Kareem has written across all businesses on Google Maps, not just this one.
I highly recommend Kathleen Marques! From the very beginning, her communication was clear, timely, and reassuring, which was so important because I was planning a surprise and needed everything to go just right.
Kathleen was incredibly supportive throughout the entire process. She helped coordinate the perfect setup, stayed flexible with last-minute adjustments, and even offered suggestions that made the moment even more special.
When the time came, she captured every emotion, every reaction, and every beautiful detail without missing a beat. The photos turned out stunning, natural, vibrant, and full of joy. It honestly felt like having a teammate and an artist all in one.
If you’re planning a big moment, especially a surprise, Kathleen is exactly who you want by your side. Forever grateful!
Nace Hardy1 reviewiTotal number of Google reviews Nace has written across all businesses on Google Maps, not just this one.
Wow! Is all I can say! By far one of the best experiences I’ve had working with a photographer! She was kind patient and fun. She lived up to every review! Can’t wait to book her for my next event!
