Katie and her team were the best I could have hoped for my wedding in Portland, Maine! She was recommended to me by a stylist friend who was unavailable for my date, and I couldn't have been happier. Katie was professional, communicative, punctual, supportive, and flexible. I changed my hair preference between the trial and the wedding day which was no problem for her, and she was completely calm and cool during the get-ready morning. She and her team did an absolutely amazing job with both hair and makeup. My favorite part of my wedding day look was my hair, thanks to Katie!! I shared some photos that I think capture the hair and make-up well. Even more amazing, it was an outdoor wedding and the look lasted all night. I would recommend Katie to anyone!
Katie Walsh Glam
Katie Walsh Glam at a glance
Customers consistently praise the salon for professional communication, punctuality, and flexibility during wedding events, noting that stylists accommodate last-minute changes and create a relaxed atmosphere. The team handles large bridal parties with detail, ensuring hair and makeup results hold up throughout the day. While most reviews highlight positive experiences, a single low-star comment criticizes the business for lacking customer service skills despite operating two locations.
- Google rating: 5.0 out of 5 from 161 reviews (99% five-star).
- Reviews on this page: 161 Google reviews (159 with written comments, 56 with photos).
- Owner responses: the business replied to 56% of reviews.
- Most recent review: October 23, 2026.
- Service: Makeup Artist serving Portsmouth, New Hampshire.
Data from Google, last updated October 26, 2026.
Score profile vs other makeup artists
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
161 Google reviews we collected
- 5 stars16099%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 159 written reviews
- Praise30396%
- Complaints124%
Price
What customers reported paying
Middle half of what 13 customers paid ($113–$371) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Staff & attitude8326%
- Would recommend8226%
- Communication4213%
- Quality & results4013%
- Speed & response4013%
- Honesty & trust227%
- Price & value62%
What customers talk about
We read 159 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Katie was professional, communicative, punctual, supportive, and flexible.”
“Would highly recommend and would book again any day!”
“Also, I cannot recommend having Katie stay for touch-ups enough.”
“r very first preview in July, she made me feel so comfortable, truly listened to my specific skin concerns after a long skin journey, and helped me fe…”
“She and her team did an absolutely amazing job with both hair and makeup.”
“I actually kept my makeup on for brunch the next day and my hair held its curl for an additional day after that.”
“Both teams were extremely professional, kind, fabulous at what they do, and genuinely just really cool people.”
“I decided to go with the I Do Package and it was WELL worth it!”
People customers mention
- Ashley 16 reviews
- Emily 10 reviews
- Gina 5 reviews
- Amber 4 reviews
- Karyssa 3 reviews
- Allissa 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Katie Walsh Glam for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Katie was amazing from the start! I decided to go with the I Do Package and it was WELL worth it! She kept in touch throughout the months leading up to my wedding and it was nice to have a trial and also another hair and makeup appointment with her to try out my wedding looks! She honestly made me feel so beautiful…
Heather and Emily from Katie Walsh Glam did hair and makeup for the “groomsmaids” in our wedding. Our wedding party felt beautiful and taken care of. Heather and Emily were also a very easy going and great to work with. Would 10/10 recommend KW Glam for anyone who is looking for beauty services on their wedding day.
Ashley and the entire team were wonderful on my wedding day!! They were professional, fun, and made us all look gorgeous 🤍
Great working with Ashley and her team. Ashley was so kind, understanding, and really listened to what I was looking for! I appreciate her kindness to my bridal party as well, and the team made us all feel so beautiful! So happy I booked with KW Glam for my wedding day!!
Katie Wash and her glam team came through for us in a pinch. With 16 people needing hair and makeup for our wedding (double the brides, double the bridesmaids!), we were in such good hands with this team. The stylists were so professional, nice, and seem like genuinely good, cool people. Not only were KW and her…
Haven’t had my hair done in about 3 years because I had a bad experience last time and I have really bad anxiety in public places, but this was so welcoming and comfortable! Everyone was so friendly super helpful! Asked exactly what I wanted to have done and did exactly that! Sarah is amazing and I couldnt love my…
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Hairstyling | 48 | $41–$68 |
| Bridal makeup | 29 | — |
| Special occasion makeup | 11 | — |
| Eyelash enhancements | 6 | — |
| Permanent lip makeup | 4 | — |
| Airbrush makeup | 3 | — |
| Clean makeup | 2 | — |
| Updos | 2 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 161 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Katie and her team were amazing to work with on my wedding day! They did a great job, and everyone looked so good! They did awesome accommodating all the different looks and styles the girls wanted! Highly recommend!
Thank you so much for helping me & my bridal party on such a special day! Everything was absolutely perfect ❤️
- Services: Hairstyling, Special occasion makeup
- Atmosphere: Relaxing
- Maintenance: Pristine
My husband and wedding party had an incredible experience with Katie and team. They took the time to understand everyone’s needs and focus areas. Their quality of work is exceptional. They were an absolute joy to partner with. Thank you KW Glam for helping make our day memorable!
- Services: Clean makeup, Hairstyling, Special occasion makeup, Men's makeup
- Atmosphere: Relaxing
- Maintenance: Pristine
I worked with two different teams from KW Glam: one for a friend’s wedding I was in and one for my own wedding 6 days later. Both teams were extremely professional, kind, fabulous at what they do, and genuinely just really cool people. My hair and makeup, as well as the other girls who got all done up, looked incredible and held up through the entire night. We all felt like princesses out of a fairytale. 10/10 HIGHLY RECOMMEND 🫶🏻✨
Gwen, you're an absolute dream! Thank you so so much for being the best hype-girl! Not only for choosing and trusting us with such an important day for yourself but also for referring Angelina 💖 And while we're at it... for having a fire playlist we'll be blasting on repeat for months. It was such an honor for us to get to work with you not once but twice! From the bottom of our hearts, thank you taking the time to write this little love note and for choosing us for hair and makeup. Wishing you a long lifetime of love and happiness! Cheers! ✨🍾
Katie Walsh is the definition of a gem and an absolute master at her craft…. And she’s just lovely and fun to be around. From our very first preview in July, she made me feel so comfortable, truly listened to my specific skin concerns after a long skin journey, and helped me feel so confident and like the most natural yet enhanced version of myself. I walked away from that preview with genuinely ZERO feedback, which says everything! And somehow, she managed to exceed every expectation on our wedding weekend- both Friday and Saturday looks! Katie and her incredible team — Tash, Karyssa, and Heather — brought the best energy and made the entire morning with my girls feel so special. It was such a fun, relaxed, joy-filled atmosphere and truly felt like the girlhood morning I wanted for wedding day. Also, I cannot recommend having Katie stay for touch-ups enough. Worth Every Penny. Especially if you think you might get a little weepy while reciting your vows during the ceremony :) I truly could not have imagined my wedding weekend without KW GLAM. Beyond being unbelievably talented, Katie is just one of those people you feel so lucky to have by your side on such an important day. Forever grateful!!
My KW bestie! ✨💖 Wow. Thank you so much! I'm happy crying reading this! 🥹 I wish I could explain to you how much words like this mean to me and the team, it truly fills us up. Wedding hair and makeup is so much more than only making you look your best, it's also about feeling like the best authentic version of yourself and bringing your vision of that day to reality. I'm so so happy we delivered. My only regret is we aren't back there doing it again right now! You were the perfect bride; your trust in us and seeing the value of things like rehearsal glam and staying for touchups is so appreciated, it was an absolute dream working with you. Thank you again for this beautiful review and for choosing us, the whole KW Glam team wishes you and Tyler a long beautiful lifetime of love & happiness! Cheers, bestie! ✨🥂
How to put into words how happy my daughter and I were when Katie Walsh did our makeup & hair for her wedding….well ..I can’t ..no words will show how beautiful we looked. Seriously I am 65 and Katie worked hard lol. If you want assurance that you’ll get the most glam while looking natural hurry and call her to reserve your day(s)! No price can be put upon her service!! She hung around with us for 2 days and she is now part of our family!!
- Services: Hairstyling, Makeovers, Special occasion makeup, Bridal makeup
- Atmosphere: Relaxing
- Maintenance: Pristine
Teri! Thank you so so much! It was an honor to be there for hair and makeup on such an important day for Nicole and Russel. You and Nicole both looked so beautiful! It was so fun getting to know everyone over the two days between the rehearsal and the wedding day, I felt like I was part of the family! 🥹 I'm so happy you chose us for hair and makeup and can't even begin to explain how impactful reviews like this are for us as a small business. Thank you again and cheers to a lifetime of love & happiness for Nicole and Russel!
The KW Glam team did hair and makeup for my wedding and they did a FANTASTIC job! Katie was great about communicating with me about the wedding day, creating a schedule of services for myself, my mom, my MIL, and 8 bridesmaids. She was so patient and receptive to making changes in the schedule. I had a hair and makeup trial with Karyssa, who, on top of being so kind and personable, made sure I looked exactly how I wanted on my wedding day. On the wedding day, the team made everyone look absolutely STUNNING. All of my bridesmaids were genuinely so happy with their looks. And the team ran slightly ahead of schedule getting through everyone's services, which was impressive given the number of people we had receiving services. As the bride, I was so happy with how my hair and makeup turned out and was amazed with how well both my hair and makeup held up through the whole day! I actually kept my makeup on for brunch the next day and my hair held its curl for an additional day after that. Thank you KW Glam!!
- Services: Hairstyling, Bridal makeup
Molly, thank you! You are so kind! You taking the time to share your experience only further proves that 💖 You and your party looked gorgeous! And can we take a moment for the dress? And your bridal party's dresses? Such a beautiful look all around! I love hearing how well hair and makeup holds up and I'm happy crying imagining you still wearing your look at brunch the next morning 🥹 I'm so happy Karyssa and the team delivered on your vision and that you chose us to be even a small part of such a big day. Cheers to a lifetime of love, happiness, and hair & makeup that lasts!🍾🥂
Choosing KWGlam for my wedding was the absolute best choice! For the day off, we had Ashley, Natasha and Emily. All of which were warm, welcoming, kind and above all else extremely talented with hair and makeup! They were so attentive and receptive to everyone's wants and were so detail oriented. Ashley did both my hair and makeup and was incredible!! She is truly so talented and I could not have asked for a better experience. Would highly recommend and would book again any day!!!
Thank you so much, Sam! I'm so happy the team not only nailed your hair and makeup vision, but delivered on the professionalism, vibe, and detail we think truly sets us apart. You taking the time to share your hair and makeup experience is so powerful in helping our future brides decide if we are a good fit, it truly means so much to us. Thank you again for sharing and for including us as part of such a meaningful day for you and Nate. Cheers & Congratulations! 🍾🥂
I don't typically write reviews but Ashley deserves one. She is SO talented. She made me feel so beautiful and so confident on my wedding day. She had such a calming presence and exactly the type of person you want to have around on your wedding day.
- Services: Special occasion makeup, Bridal makeup
Emma! Thank you so much for taking a moment to share your review and some of these stunning shots, you look absolutely incredible. The fact that you don't typically leave reviews speaks volumes to how talented Ashley and the team are. It's not just about your hair and makeup vision (that's a big part of it) but the importance of being present, calming, and communicative on a day full of emotions; I'm so happy we were able to deliver on that for you. We are forever grateful you chose to include us as part of such an important and meaningful day. Thank you again for going the extra mile and sharing your experience, it is truly so powerful and fills our hearts! 💖
Business details
- Address: 59 Deer St UNIT 2B, Portsmouth, NH 03801
- Phone: (603) 498-5230
- Website: katiewalshglam.com
- Service area: Portsmouth, NH