LAWN CARE SERVICES · HARTFORD, CT
KB Lawn Mowing and Tree Service logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%25+3.8Craft & service 20%88+17.6Value 10%98+9.8Momentum 8%67+5.4Track record 7%79+5.5Accountability 5%60+3Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

KB Lawn Mowing and Tree Service

Better than 42% of lawn care services · #15 of 26

4.9★319 Google reviewsGoogle star rating as shown on Google Maps.
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
4%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
56%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

KB Lawn Mowing and Tree Service for groundskeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Groundskeeping”

Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Need help with my grandmother yard. They do an excellent job. I never have to worry about her lawn. They do and excellent job every time. I am so lucky to have them taking care of her yard. One less thing to worry about. Thanks!!!

GroundskeepingLawn care+ Responsiveness+ Punctuality+ Quality
Marchary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

GroundskeepingLandscaping maintenanceLawn care+ Responsiveness+ Punctuality+ Quality

vs category

Blue = KB, grey = lawn care services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02023-Q4: 5.00★ (4 reviews)2024-Q2: 4.69★ (13 reviews)2024-Q3: 5.00★ (16 reviews)2024-Q4: 5.00★ (2 reviews)2025-Q1: 5.00★ (1 reviews)2025-Q2: 4.93★ (15 reviews)2025-Q3: 4.38★ (21 reviews)2025-Q4: 5.00★ (3 reviews)2026-Q1: 5.00★ (1 reviews)2026-Q2: 4.95★ (37 reviews)2026-Q3: 5.00★ (18 reviews)2026-Q4: 3.00★ (2 reviews)2023-Q42024-Q42025-Q42026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 71%Reasonable 29%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%25+3.8Craft & service 20%88+17.6Value 10%98+9.8Momentum 8%67+5.4Track record 7%79+5.5Accountability 5%60+3Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
25
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
25
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
88
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
98
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
67
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
79
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
60

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+119 / −0
Professionalism
+117 / −2
Responsiveness
+107 / −3
Punctuality
+92 / −1
Value
+100 / −0

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