LAWN CARE SERVICES · HARTFORD, CT
KB Lawn Mowing and Tree Service logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%25+3.8Craft & service 20%88+17.6Value 10%98+9.8Momentum 8%67+5.4Track record 7%79+5.5Accountability 5%60+3Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

KB Lawn Mowing and Tree Service

Better than 42% of lawn care services · #15 of 26

4.9★319 Google reviewsGoogle star rating as shown on Google Maps.
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
4%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
56%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent reviews

Justo13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Kevin was phenomenal..very professional and curtious...I would recommend him in a heart beat..He came to work and he surely did..Great JOB...THANKS KEVIN.. He removed 2 tall ornamental grass at the end of my driveway...Looks Great..

Customer photo from Justo's review
Great price
Faith4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional, and did a beautiful job on my yard. Would recommend for sure.

Great price
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kevin and his crew showed up promptly and did job as agreed . Prices were very reasonable compared to others in the area. They performed quality work efficiently in a professional and timely manner. I wouldn't hesitate to hire them again.

JudyLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Outstanding customer service, Kevin is an amazing person, dedicated, quick to reply and show up,!!! All debris was removed, the place looks great. HIGHLY RECOMMEND this service and will send his credentials to my brothers and friends.

Great price
SharonLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fantastic job. Trim was done perfectly!! Last minute showed up took my lawn from horrible to beautiful job well done!

Reasonable price
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I started using this lawn service this summer and have been really happy with them! The price is very reasonable, and the workers are always efficient and get the job done quickly. It’s been such a relief not having to worry about mowing the lawn all summer. The owner is also very nice and always responds quickly…

Great price

vs category

Blue = KB, grey = lawn care services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02023-Q4: 5.00★ (4 reviews)2024-Q2: 4.69★ (13 reviews)2024-Q3: 5.00★ (16 reviews)2024-Q4: 5.00★ (2 reviews)2025-Q1: 5.00★ (1 reviews)2025-Q2: 4.93★ (15 reviews)2025-Q3: 4.38★ (21 reviews)2025-Q4: 5.00★ (3 reviews)2026-Q1: 5.00★ (1 reviews)2026-Q2: 4.95★ (37 reviews)2026-Q3: 5.00★ (18 reviews)2026-Q4: 3.00★ (2 reviews)2023-Q42024-Q42025-Q42026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 71%Reasonable 29%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%25+8.8Reliability 15%25+3.8Craft & service 20%88+17.6Value 10%98+9.8Momentum 8%67+5.4Track record 7%79+5.5Accountability 5%60+3Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
25
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
25
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
88
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
98
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
67
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
79
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
60

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+119 / −0
Professionalism
+117 / −2
Responsiveness
+107 / −3
Punctuality
+92 / −1
Value
+100 / −0

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