How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%37+9Value 14%100+14.1Replies to reviews 7%65+4.6Craft & service penalty86−1.4Momentum penalty33−6.7Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCOREKB's Auto Service Center
Jackson, TN · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #341Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 311 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired KB's Auto Service Center for 8 kinds of job.
KB's Auto Service Center for general repairs & maintenance
Clear ✕All 30 Google reviews tagged “General repairs & maintenance”
Quick oil change & lube. Reasonable price. Staff always courteous & professional. I highly recommend KB's. I have used them for all sorts of work. Added nice steps to my truck, too.
Not one to write reviews, but felt obligated to with the five star care and service this shop gave me. I was really in a bind with my truck needing servicing fairly quickly due to landing my first big landscaping job. They went above and beyond my expectations, and had me ready to go quickly. Pricing was fair and…
If you’ve experienced your vehicle stopping in the middle of the road without notice —2 hours from home, then you know the panic and anxiety my incident caused. KB, alleviated all of my anxiety! My vehicle was fixed in less than 48 hours, communicated effectively, empathized with me in what would’ve been one of my…
Always great service
Wonderful care and great place to wait.
After trying three other car repair businesses Jackson, I gave KB’s a try. They were organized, friendly, and professional. Cody called during the repair to fill me in on the progress. The work was done and my car is running great. I’ll use KB’s from now on! If you try KB’s, they will not disappoint.
I've known the Bankstons for about 3 years professionally before having to have my car worked on. They diagnosed my vehicle's problem accurately and fixed it the same day (and I had left it for them unannounced). They were very reasonable on their charges. My car is running great!
Had a bad cv axle on our old Nissan Rogue and after they got it on rack, found out both were bad. Worked with me on replacing both at a very reasonable rate and done in a fast time. Very professional and super nice and courteous. I never call anyone else for a quote cause I know KB's won't be beat. Thanks folks.
Awesome place. I will always take my vehicles there. Good people good service fair price.
Excellent service and price.
Fantastic customer service. Fantastic work. They always check on me after having work done. Wouldnt take my truck anywhere else. If you have car trouble. Take it to them. They will call and explain whats going on before they tackle the problem. 5 stars.
Wonderful Staff! Had just bought a 2008 Mazda 3 and had a 30 point inspection and did an awesome job! Would definitely recommend their services again! Affordable as well! ~ #Greg Luster
I needed an oil change and they got me in the same day. It was late in the day. They were friendly, professional and did the job properly! They followed up after, alps😁🎉! I have another vehicle getting repairs now.
I was greatly satisfied with the service done on my car. Great service!
KB's is a GREAT auto service center! Did you ever wish you had a good, trusted friend who was also a car mechanic? Well that is Kevin Bennett in a nutshell. He is a hard working man of honesty and integrity, and he will shoot you straight every time.
My main power steering line had a small hole in it , was replaced .
I set up an appointment to have Lights on my Vintage Truck changed to Halogen Lights and to fix a Leak in my Cooling System. BTW my Head Lights were not working when I brought it in. It didn’t take Long and they called to say my truck was ready for pickup. All I can say is K&B does an excellent service by doing what…
Great place.. Great folks..they are honest mechanics..yes I know it's hard to believe but it's true.. I gave them a option to replace whatever was needed as I was away from the phone and could not be contacted.. They did the job as quoted and did not find anything else that needed repair. A lot different than what…
I use this business often and they are always very polite and professional! 😁 Always great prices and so fast with all of their services! I recommend them to everyone I know.
Honest and fair, quick and respectful. A great group that will earn your patronage if you give them a shot
I've been coming to KB's for years. Initially, it Kevin worked on my Infinity. On his own, knowing my tailite was broken, Kevin went to a scrap yard and replaced the tail light. That meant a great deal to me. Kevin is honest and thorough when working on my car, and at fair prices. I know when bringing my…
I simply can't say enough good things about this shop! Excellent work and outstanding customer service. My husband mostly dealt with Cody and he was great and so very helpful with explaining the issues and what work was to be done. Highly recommend!!
This place is professional and courteous and they do great work.
Had some nasty damage underneath my Tundra, needed a new sway bar, tie-rod bushings, lift kit brackets, etc. Kevin made everything like new! Thank you Kevin and everyone at KB's!😀👍👍👍
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 38 | — |
| General repairs & maintenance | 30 | — |
| Wheel alignment | 14 | — |
| Tires | 13 | — |
| Auto engine diagnostic | 12 | — |
| Engine repair | 11 | — |
| Brakes | 11 | — |
| Steering & suspension repair | 9 | — |