Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
KCS Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

KCS Plumbing

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #76Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 393 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.KCS Plumbing is better than 86% of plumbers.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.KCS Plumbing is better than 77% of plumbers.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.KCS Plumbing is better than 100% of plumbers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.KCS Plumbing is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.KCS Plumbing is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.KCS Plumbing is better than 100% of plumbers.A
100

Reviews for your job

Customers hired KCS Plumbing for 8 kinds of job.

KCS Plumbing for garbage disposal repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.43
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 57/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#60 / 62
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.67%

All 7 Google reviews tagged “Garbage disposal repair”

Nessa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Garbage replacement and general plumbing check of whole house

Paid $800–1,000Reasonable priceGarbage disposal repair
Danielle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Plumbing emergencies are never fun, but KCS made it much more manageable. They were here within 2 hours of me calling. Completed the work in another 2 hours. Couldn't have asked for a more professional, knowledgeable team.

Paid $1,000+Reasonable priceToilet repairPlumbing leak repairGarbage disposal repair
jenLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Nice people but I thought paying $400 to unclog a kitchen drain is a bit much. They charge $85 just to go look at the problem and then 340?????????? To unclog a drain?????? Do yourself a favor and call around check pricing first

Paid $300–400OverpricedGarbage disposal repair
Shirra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Keith and Greg were professional, polite and efficient with repairs to our kitchen sink. If you have any plumbing needs, I highly recommend.

Plumbing leak repairGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
Endera7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am very pleased with KCS Plumbing’s services. They are responsive, efficient, and professional. I called regarding a broken garbage disposal and sink that wouldn’t drain. They arrived on time and fixed my sink and garbage disposal almost immediately. The plumbers were both polite, professional, and even cleaned…

Garbage disposal repair+ Responsiveness+ Punctuality+ Quality
Ada2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional. Got the job done. I’am very satisfied. Thank you KCS plumbing!

Garbage disposal repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Maurice3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used KCS Plumbing for two of my projects that were full rough in’s. I must say this company is well worth it. They are on time, respectful, clean fast I mean super fast and the work is fantastic. All water lines are tight to the joist and out the way. If you never used this company before I would strongly…

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality

Price

$846+81% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 57%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair35$353–$1.2k
Plumbing leak repair24$278–$986
Plumbing leak detection23$124–$633
Drain cleaning21$227–$554
Toilet repair21$227–$606
Faucet repair15$205–$607
Water heater installation10$1.2k–$2.4k
Outdoor plumbing system repair10$353–$1.5k

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