Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%65+22.8Reliability 15%56+8.4Craft & service 20%91+18.2Value 10%65+6.5Momentum 8%84+6.7Track record 7%29+2Accountability 5%43+2.2Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCOREKCS Plumbing
Philadelphia, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 393 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and momentum; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.KCS Plumbing is better than 65% of plumbers.B
65
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.KCS Plumbing is better than 56% of plumbers.C
56
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.KCS Plumbing is better than 91% of plumbers.A
91
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.KCS Plumbing is better than 65% of plumbers.B
65
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.KCS Plumbing is better than 84% of plumbers.A
84
Track recordTrack record · 7% of the scoreReview volume and years with reviews.KCS Plumbing is better than 29% of plumbers.D
29
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.KCS Plumbing is better than 43% of plumbers.C
43
Reviews for your job
Customers hired KCS Plumbing for 8 kinds of job.
KCS Plumbing for heating system repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$161–$834
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$846+81% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 34%Reasonable 57%Overpriced 2%Not sure 7%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 35 | $353–$1.2k |
| Plumbing leak repair | 24 | $278–$986 |
| Plumbing leak detection | 23 | $124–$633 |
| Drain cleaning | 21 | $227–$554 |
| Toilet repair | 21 | $227–$606 |
| Faucet repair | 15 | $205–$607 |
| Water heater installation | 10 | $1.2k–$2.4k |
| Outdoor plumbing system repair | 10 | $353–$1.5k |
