Experts Reviews · Company report
Keen Handyman Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Keen Handyman Services

Columbia, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 48 handymen · 5.0★ from 62 Google reviews

Report card

Percentile vs other handymen (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Keen Handyman Services is better than 93% of handymen.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Keen Handyman Services is better than 98% of handymen.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Keen Handyman Services is better than 98% of handymen.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Keen Handyman Services is better than 100% of handymen.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Keen Handyman Services is better than 100% of handymen.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Keen Handyman Services is better than —% of handymen.–
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Reviews for your job

Customers hired Keen Handyman Services for 8 kinds of job.

Keen Handyman Services for general construction

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “General construction”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “General construction”

Ginny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Johnnie and his team have done several jobs for us over the last few years. If you want your job done right, on time and want to deal with professionals, Keen Handyman Services are who you want.

Reasonable priceGeneral construction
Pam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

KHS did an outstanding job on our deck. We love it.

General construction
Rob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We contracted with Keen Handyman Services to build a large deck, refurbish an existing deck, and rescreen a porch. The proposal they provided was detailed and once accepted, they started on the date they provided. Johnnie and his team were professional and courteous and cheerfully provided information and requests…

General constructionService not listed+ Responsiveness+ Punctuality+ Quality
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These guys were the best and knowledgeable company I ever dealt with. Love them!!!

Reasonable priceGeneral construction
Scott7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Highly recommend these boys!

Reasonable priceGeneral constructionPlumbing fixture installationRepair flooring
Sarah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Highly recommend Keen Handyman Services. We were kept well informed the entire time and the project finished sooner than we were told. Very honest and great workmanship.

Reasonable priceGeneral construction
Samantha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We were looking to have our porch rails redone and we are so very happy with the work KHS has done!! They arrived on time, were professional, and the porch is fantastic! We had several neighbors comment on it already. We will be having them back when it is time to do the rails for our rear deck! So happy!

Customer photo from Samantha's review
Great priceGeneral constructionGeneral repairsService not listed+ Responsiveness+ Punctuality+ Quality
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleased with all aspects of Keen’s service. The workers were so friendly and engaged. Efficient, knowledgeable. Thanks Johnnie! We’ll call again.

Furniture assemblyGeneral constructionElectrical work+ Responsiveness+ Punctuality+ Quality
byron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

You can’t go wrong with Keen. They’re reliable, efficient, and professional. They replaced my rotting soffit and painted it the exact shade of color as my house and fixed a leak in my roof.I strongly recommend these guys any kind of home repair.

General constructionPainting+ Responsiveness+ Punctuality+ Quality
Jerome8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time, excellent workmanship, very fair price, polite and they did a good job of cleaning up the worksite

General constructionGeneral repairsRemodeling+ Responsiveness+ Punctuality+ Quality
Trudy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I can not say enough good things! Professional, honest, on time, transparent, and truly caring about the work they do and who they do it for.

General constructionElectrical workRemodeling
Meredith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazing job!! KHS totally transformed my old detached car garage into a beautiful, livable space. Excellent communication, fair pricing, and meticulous attention to detail. Installed flooring, cabinets, tile, countertops, and all the finishings. All the guys were so easy to work with and absolutely take pride in…

General constructionRemodelingInstall flooring+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fast and professional. Fair pricing with products needed plus time on site. 5 star handyman for repairs during closing especially

General constructionGeneral repairs+ Responsiveness+ Punctuality+ Quality
Kayce8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Johnnie and his team were fantastic! We needed French doors hung and framed, and some stair railings updated in our home. They were responsive and worked within our short time frame They did a great job- very meticulous, professional work, and great people as well. I highly recommend them and hope to work with them again soon.

General constructionRemodelingDrywall installation+ Responsiveness+ Punctuality+ Quality
Jessica8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Johnnie and Chuck did an excellent job replacing deck boards, installing new underpinning, and building a sliding door to storage under our porch. We were very impressed with their skill and attention to detail. I highly recommend them to clients and friends.

General construction+ Responsiveness+ Punctuality+ Quality
Janet11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Great priceGeneral construction
Carrie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General constructionGeneral repairsFan installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 57%Overpriced 7%Not sure 0%

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