Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts

Experts Reviews · Company report
Keen Handyman Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Keen Handyman Services

Columbia, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 48 handymen · 5.0★ from 62 Google reviews

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Percentile vs other handymen (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Keen Handyman Services is better than 93% of handymen.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Keen Handyman Services is better than 98% of handymen.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Keen Handyman Services is better than 98% of handymen.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Keen Handyman Services is better than 100% of handymen.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Keen Handyman Services is better than 100% of handymen.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Keen Handyman Services is better than —% of handymen.–
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Reviews for your job

Customers hired Keen Handyman Services for 8 kinds of job.

Keen Handyman Services for general repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “General repairs”

MERYL10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had wood rot on my outter door frame. Keen Handyman Services provided a quick estimate off of my photos. And scheduled repairs in a week. Chuck completed the repairs and did a great job! And suggested future changes to prevent this problem from recurring. I have used Keen Handyman Services multiple times. They are…

Reasonable priceGeneral repairs
MarshaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Keen Handyman Services has completed a variety of work for me for several years And have always been excellent. They are professional, kind, on time and very good at what they do. I highly recommend them.

Great priceTV mountingGeneral repairs
Dottie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great company!

Reasonable priceGeneral repairs
Lori10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I've used Keen Handyman Services for several projects and they've done an outstanding job on all of them. Highly recommend!

Reasonable priceTV mountingPaint indoorsGeneral repairs
Kelley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Keen was my go to Handyman company. They do pretty much everything and do it well. Great guys, too. Very professional, efficient, top quality results. They’d still be our first choice but we moved out of state.

Reasonable priceFan installationGeneral repairsFurniture assembly
KCLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Prompt response to our call, arrived on time and worked efficiently. Even did additional project for us (washer/dryer install), which had been done by someone else poorly. We're so very happy with the end result! Also with the repair of our ceiling fan. Most courteous to us and friendly with our dogs. I highly recommend KEEN ⭐

General repairs+ Responsiveness+ Punctuality+ Quality
Samantha10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We were looking to have our porch rails redone and we are so very happy with the work KHS has done!! They arrived on time, were professional, and the porch is fantastic! We had several neighbors comment on it already. We will be having them back when it is time to do the rails for our rear deck! So happy!

Customer photo from Samantha's review
Great priceGeneral constructionGeneral repairsService not listed+ Responsiveness+ Punctuality+ Quality
Jerome8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time, excellent workmanship, very fair price, polite and they did a good job of cleaning up the worksite

General constructionGeneral repairsRemodeling+ Responsiveness+ Punctuality+ Quality
ScottLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I called Keen to hang a number of closet doors (which needed to be trimmed to size and painted), hang a sliding door to concrete, and install a stair skirt. These were projects that were above my skill level. The team impressed me immediately by showing up on time and getting to work quickly. They also explained…

General repairsRemodelingPainting+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fast and professional. Fair pricing with products needed plus time on site. 5 star handyman for repairs during closing especially

General constructionGeneral repairs+ Responsiveness+ Punctuality+ Quality
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I replaced three louvered air vent covers, which were dry rotted and damaged by birds. They did a great job and new covers look great, too.

General repairs+ Responsiveness+ Punctuality+ Quality
Natasha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Johnnie went above and beyond to help me with all of my repairs. Reliable, affordable and just wonderful people!

General repairs
DLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General repairs+ Responsiveness+ Punctuality+ Quality
kelly5 years ago★★★★★

Rating only, no written review.

General repairsFan installationFan repair
Carrie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General constructionGeneral repairsFan installation+ Responsiveness+ Punctuality+ Quality
Chris11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

General repairs+ Responsiveness+ Punctuality+ Quality
Troy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

General repairs+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 57%Overpriced 7%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General construction17—
General repairs17—
Remodeling6—
Paint indoors5—
TV mounting5—
Painting5—
Fan installation4—
Furniture assembly2—

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