Experts Reviews · Company report
Ken's Sewer Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%47+3.3Craft & service penalty51−4.9Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Ken's Sewer Service

Eagan, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 75 septic tank services · 4.7★ from 410 Google reviews

Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ken's Sewer Service is better than 86% of septic tank services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ken's Sewer Service is better than 75% of septic tank services.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ken's Sewer Service is better than 51% of septic tank services.C
51
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ken's Sewer Service is better than 100% of septic tank services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ken's Sewer Service is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ken's Sewer Service is better than 47% of septic tank services.C
47

Reviews for your job

Customers hired Ken's Sewer Service for 8 kinds of job.

Ken's Sewer Service for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.103
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$453
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 48
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 103 Google reviews tagged “Drain cleaning” · showing 20

Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

I have been using Ken’s for years. I have two duplex’s and between them I’ve had to called Ken’s a number of times. Not only do they provide great service, but it’s work at a very fair price. I used other companies before Ken’s, and the service was not as good!

Paid $200–400Reasonable priceDrain cleaning
chulo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Marcus was very helpful and did a good job clearing the laundry drain.

Paid $200–400Reasonable priceDrain cleaning
Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

George was great! On time and experienced. Came out on Sunday, Figured it out on the spot and cleared it!

Paid $1–200Great priceDrain cleaning
ALocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Professional, focused, knowledgeable. Got the job done correctly and efficiently.

Drain cleaning
Jessie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We are out of town so we had my father in law at our house. We found out our bathroom sink was backing up. We share the pipes with our neighbor. We live in a townhouse that shares plumbing. I put up a post because another company told us it would be 930 to fix it. Angela sent a message and that they could come…

Paid $200–400Great priceDrain cleaning
mickiLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

My kitchen sink backed up late last night. I called a local plumber and his voicemail said he was gone until Monday, but luckily he recommended calling Ken's Sewer Service for immediate help. I did call this morning at 9am and Dan, owner, set me up with a plumber within an hour! The plumber, Holy, was amazing and…

Paid $200–400Reasonable priceDrain cleaning
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Quick response. Drain opened, good explanation, and area. left clean.

Paid $1–200Reasonable priceDrain cleaning
Emily6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Super quick, never makes an unpleasant situation any worse or more dramatic than it needs to be, and great work. Total package.

Paid $400–600Reasonable priceDrain cleaning
Charlie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We use Ken’s because they are upfront about what they’re able to do and good at diagnosing problems so they don’t end up doing something or charging us for something that wasn’t necessary. In this case, it was a basement floor drain that was separate from our sewer line. This is my second experience of them being…

Drain cleaning
Baycliffe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have been working with this company for many years and they never disappoint. I connected with Ken's Sewer Service 8:00am on a Saturday requesting service. They were on-site within a few hours and had the issue resolved a few hours after they arrived. They were very knowledgeable, communication was EXCELLENT and…

Paid $1,200–1,400Reasonable priceDrain cleaningSewer cleaning
Nicholas10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fantastic service, I sent a request for information on a Sunday evening around 5pm, 2 mins later I heard back from them. And the next morning by 10am my flooded floor drain was fixed. The technician was very knowledgeable and friendly. Definitely would use Ken’s again if I have any issues in the future.

Paid $200–400Reasonable priceDrain cleaning
Ginia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wonderful!

Paid $1–200Reasonable priceDrain cleaning
Dillon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Prompt and professional service at a fair price. Our tech, Holy, was fantastic. Excellent communication, easy to schedule and pay the invoice. Will absolutely use Ken’s again!

Paid $200–400Reasonable priceDrain cleaning
Christian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service-everyone we have worked with are friendly and qualified.

Paid $200–400Reasonable priceDrain cleaning
Jonathan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fast reply and service. Friendly, fast plumber. Join well done.

Paid $200–400Reasonable priceDrain cleaning
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The drain specialist from Ken’s arrived right on time and was able to immediately identify the problem and fix our clogged drain quickly. I will definitely call them again!

Paid $200–400Drain cleaning
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We have had Ken's out the last 3 years to clean out roots. Always quick, efficient, and professional.

Paid $300–400Reasonable priceDrain cleaning
Leslye8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Marcus did an awesome job! Very prompt service. Appreciate it.

Paid $200–300Reasonable priceDrain cleaning
Henry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They keep time just as promised

Drain cleaning
Sharon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We haven’t needed Ken’s for years. Had used someone else last year and was not happy plus they charged a lot more. Have my magnet back on the fridge so I can call if needed again. They do such a good job I shouldn’t need them except maybe for a maintenance cleaning of tree roots.

Paid $200–300Reasonable priceDrain cleaning

Show more drain cleaning reviews (83 more) →

Price

$274-33% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 72%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning103$227–$453
Sewer cleaning37$271–$529
Plumbing pipe repair21$305–$1.2k
Sewer repair16$393–$2.1k
Plumbing leak detection12$57–$495
Toilet repair8$205–$593
Plumbing leak repair6$248–$1.1k
Faucet repair6$271–$659

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