Analyzing 8,148,9728.1M ReviewsFor 23,04523K Experts

Experts Reviews · Company report
Ken's Sewer Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%47+3.3Craft & service penalty51−4.9Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Ken's Sewer Service

Eagan, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 75 septic tank services · 4.7★ from 410 Google reviews

📞 Call (952) 929-4146Request a call backWebsite ↗

Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ken's Sewer Service is better than 86% of septic tank services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ken's Sewer Service is better than 75% of septic tank services.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ken's Sewer Service is better than 51% of septic tank services.C
51
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ken's Sewer Service is better than 100% of septic tank services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ken's Sewer Service is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ken's Sewer Service is better than 47% of septic tank services.C
47

Reviews for your job

Customers hired Ken's Sewer Service for 8 kinds of job.

Ken's Sewer Service for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.58
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$57–$495
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 58/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 35

All 12 Google reviews tagged “Plumbing leak detection”

CindyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Ken's sewer is the best we have had other plumbing services and I never felt like they were being honest but Chris and Angie from kens sewer outstanding always honest give us tricks to keep plumbing working well love them

Plumbing leak detection
Melinda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Dan, Chris and Angie were all amazing. They were quick, knowledgeable, friendly and efficient in fixing a leaking pipe. Will definitely Use them again and recommend their services highly.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism
Jennifer12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I called for service shortly before 6:00 on a Saturday night. Our kitchen sink had standing water in it because I was naughty and put something down the garbage disposal that I shouldn't have. By 7:45 the job was complete and George was on his way. He was very knowledgeable, friendly and professional. And he was…

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Deanne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wow! When Angie and Chris arrived I knew I would be taken care of. They got right to work and did a good job of explaining what they were doing. Chris was able to find my leak on the first try after doing some investigation and measuring to find the potential problem area, genius. He already suspected it was a nail…

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
tawsifLocal Guide · 163 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Very very disappointed.. I had them come over to clean the main line. Within 3 weeks it got clogged again and they said they’ll charge me if I have them come over again. I understand that it didn’t have warranty but you would expect the slightest level of professionalism that would have integrity to come over and re…

Plumbing leak detectionDrain cleaning− Quality− Professionalism
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service quick and friendly would definitely use them again

Plumbing leak detectionDrain cleaning+ Quality
Holly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

On time and polite service. We've used Ken's several times and have always been satisfied.

Plumbing leak detectionFaucet installation
Dan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I just needed help removing a stuck shower valve cartridge. I've also used them to clear my service line occasionally. They're always on time, friendly, professional, and thorough.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Rhona4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our toilet valve was leaking on one of the coldest nights of the year and we could not turn it off. We called Ken's Sewer and they were very responsive in taking our call on a Sunday night and instructing us on how to turn off the main water line in a safe manner until the morning. They came first thing in the…

Plumbing leak detectionPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ken's Sewer Service was fantastic. The plumber I had was Neil, he was thorough, explained to me what he needed to do to fix the issue and gave me a couple of options. It was easy to make a decision based on his information. He did a great job and did a good clean up. I highly recommend Ken's Sewer Service!

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a leaking pipe under our kitchen sink. They came promptly, worked very quickly and did a great job! Then with the extra time helped with low hot water pressure on that sink. Great value, highly professional and really easy to work with. Can’t recommend them enough!

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Kim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Plumbing leak detection+ Responsiveness+ Punctuality+ Professionalism

Price

$274-33% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 72%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning103$227–$453
Sewer cleaning37$271–$529
Plumbing pipe repair21$305–$1.2k
Sewer repair16$393–$2.1k
Plumbing leak detection12$57–$495
Toilet repair8$205–$593
Plumbing leak repair6$248–$1.1k
Faucet repair6$271–$659

Compare with

Dans Plumbing & Septic logoDans Plumbing & SepticExperts Score 92Eagan · 4.88★Mike's Septic & McKinley Sewer Services logoMike's Septic & McKinley Sewer ServicesExperts Score 89Eagan · 4.93★Bruckmueller Plumbing, Inc. logoBruckmueller Plumbing, Inc.Experts Score 89Eagan · 4.85★