Experts Reviews · Company report
Ken's Sewer Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%47+3.3Craft & service penalty51−4.9Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Ken's Sewer Service

Eagan, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 75 septic tank services · 4.7★ from 410 Google reviews

Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ken's Sewer Service is better than 86% of septic tank services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ken's Sewer Service is better than 75% of septic tank services.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ken's Sewer Service is better than 51% of septic tank services.C
51
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ken's Sewer Service is better than 100% of septic tank services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ken's Sewer Service is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ken's Sewer Service is better than 47% of septic tank services.C
47

Reviews for your job

Customers hired Ken's Sewer Service for 8 kinds of job.

Ken's Sewer Service for sewer cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$271–$529
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 37 Google reviews tagged “Sewer cleaning” · showing 20

KaylaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Came out quickly and fixed the problem! Will use them again

Sewer cleaning
Baycliffe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have been working with this company for many years and they never disappoint. I connected with Ken's Sewer Service 8:00am on a Saturday requesting service. They were on-site within a few hours and had the issue resolved a few hours after they arrived. They were very knowledgeable, communication was EXCELLENT and…

Paid $1,200–1,400Reasonable priceDrain cleaningSewer cleaning
kelly15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

It was wonderful that I had a repair person out the same day that I called for an appointment. George was prompt, efficient, wiped up the floor near the drain, gave me advice on drain cleaning and on a product that alarms if the water is rising. I am very satisfied.

Paid $200–400Reasonable priceSewer cleaning
Becky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★

We agreed on a price. Moved stuff. He drilled for along time then came to tell me it was taking too much time, needed more $$. I’m a senior, I protested. All of a sudden he said he had finished and left without putting anything back for me! Won’t use again.started ok, ended poorly

Paid $200–400Reasonable priceSewer cleaning
JaceyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They had great pricing, came out on time, was friendly and got the job done. Will definitely use them again for my next sewer cleaning.

Sewer cleaning
Craig9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fast, clean, job well done!

Great priceSewer cleaning
SteveLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent response time. Figured out what was needed, explained in terms that I could understand, reamed out sewer line.

Paid $200–300Reasonable priceSewer cleaning
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Prompt response and good communication. Very Happy with Service

Paid $200–300Reasonable priceSewer cleaning
LauraLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had a main drain back up and called Ken's right away the next morning. They had someone at my house within 4 hours and he was open honest and extremely clean, careful and took care of my issue quickly and for less then I was expecting to pay. He explained the situation to me clearly and what steps might come…

Paid $200–300Great priceSewer cleaning
Bob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We have used Ken's for over 30 years for the annual cleaning of our sanitary service line. They are always prompt and courteous. Recently, at my request and at no cost, they reviewed a video of my sister's sewer service and recommended another contractor who replaced her sewer service for her. This is service at its best.

Sewer cleaning
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everything was great. Got here right away. Serviceman did a great job

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
Wendy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ken's could not be more responsive. They were on the job within an hour, were knowledgeable and experienced.

Sewer cleaning+ Responsiveness+ Punctuality+ Professionalism
MARY3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Craig was very professional and very knowledgeable.

Sewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
JanLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service, got it all cleaned out!

Sewer cleaningDrain cleaning
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. Came when we needed them and George was pleasant and did a good job.

Sewer cleaning
Jay9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They showed up promptly to an emergency, worked reasonably quickly, made smart recommendations and were pleasant and friendly. They did everything one could expect, which is increasingly unusual these days.

Sewer cleaning+ Responsiveness
Marcelo7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great people and very professionals. They replaced my sewer line at very affordable price. I highly recommend ken’s for your plumbing work

Sewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been using Ken's for over 15 years. Always reliable, affordable and available in emergency situations. Highly recommend.

Sewer cleaningDrain cleaning+ Punctuality+ Quality+ Professionalism
Rick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Marcus showed up a few minutes early, (better than late), introduced himself and I explained the issue. He explained the options, his limitations, determined the cause and rectified the problem. He cleaned things up well, was courteous, and explained the billing. It was a job well done. Rick S

Sewer cleaning
RogerLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Second time using Ken's couldn't be happier!!

Sewer cleaning+ Professionalism

Show more sewer cleaning reviews (17 more) →

Price

$274-33% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 72%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning103$227–$453
Sewer cleaning37$271–$529
Plumbing pipe repair21$305–$1.2k
Sewer repair16$393–$2.1k
Plumbing leak detection12$57–$495
Toilet repair8$205–$593
Plumbing leak repair6$248–$1.1k
Faucet repair6$271–$659

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