iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%95+24.8Value 15%86+13.1Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 11 drip irrigation servicesiPosition by Experts Score among all companies we track in this category. · better than 40%
4.9★★★★★58 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Ken Steenstra Landscaping holds a 4.9-star rating from 58 Google reviews, with the owner responding to 71% of them. Customers frequently cite responsive communication, punctuality, and high-quality workmanship for services including hardscaping, sod installation, and custom landscape design. Reviewers note that the team handles project adjustments professionally and cleans up thoroughly, while no recurring criticisms appear in the provided five-star excerpts.
Google rating: 4.9 out of 5 from 58 reviews (98% five-star).
Reviews on this page: 58 Google reviews (54 with written comments, 8 with photos).
Owner responses: the business replied to 71% of reviews.
Most recent review: September 25, 2026.
Service: Drip Irrigation Service serving Hawthorne, New Jersey.
Data from Google, last updated October 28, 2026.
Score profile vs other drip irrigation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.
This companyDrip Irrigation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ken Steenstra Landscaping, Inc.: 94/100 on this factor. Category median: 95.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ken Steenstra Landscaping, Inc.: 95/100 on this factor. Category median: 97.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ken Steenstra Landscaping, Inc.: 86/100 on this factor. Category median: 96.A
86
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ken Steenstra Landscaping, Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 62.–
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Bar = this company · dark tick = category median.
Star ratings
58 Google reviews we collected
4.9of 5
5 stars5798%
4 stars00%
3 stars00%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 54 written reviews
100%praise
Praise134100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price220%
Reasonable880%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3022%
Staff & attitude2720%
Speed & response2720%
Would recommend2519%
Communication129%
Price & value75%
Honesty & trust64%
What customers talk about
We read 54 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“and his team did a great job from the 3D proposal to the finishing touches for the backyard hardscaping, fencing and landscaping.”
“professional, courteous, diligent, hard-working craftsmen/laborers, good communication with customers, very good quality of materials and workmanship…”
“Chris is responsive, transparent, honest and isn't shy to give his two cents.”
“We highly recommend Ken Steenstra Landscaping and will continue to work with them.”
“fessional, courteous, diligent, hard-working craftsmen/laborers, good communication with customers, very good quality of materials and workmanship and…”
“I found his pricing to be very fair and transparent.”
“His professionalism, honesty, and attention to detail gave us a lot of confidence throughout the job.”
People customers mention
Chris23 reviews
Tanzola6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Ken Steenstra Landscaping, Inc. for 8 kinds of job. Pick one to see what they paid and said.
AAllan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
professional, courteous, diligent, hard-working craftsmen/laborers, good communication with customers, very good quality of materials and workmanship and lovely landscape design.
Irrigation system repair & maintenanceStone masonryMulching
WWilliam2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Chris T. and his team did a great job from the 3D proposal to the finishing touches for the backyard hardscaping, fencing and landscaping. He and the crew worked during diligently under harsh conditions to get the job completed. Chris is responsive, transparent, honest and isn't shy to give his two cents.…
NNeilLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I was given Ken Steenstra as a recommendation and they thoroughly lived up to that. Chris was excellent from start to finish, listened to what we wanted, made the requested adjustments in the proposal. The work crew were professional, friendly and excellently. The finished product of our natural stone steps and…
Stone masonryCustom masonryYard work
EEd9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I hired Ken to overhaul the landscaping on my property which had been neglected for the longest time and had become an eyesore. Ken and his men took two days to restore and reclaim the grass, shrubs, trees, pavers and other masonry to the point where I can now say it feels good to leave the house or come home to it. I recommend this company.
NNuray5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Our back and front yard got a complete make over with the help from Ken Steenstra Landscaping. The end result is beautiful and we constantly get compliments for our lush green lawn and landscape design. Chris and his team listen and help you create the space you want. I appreciate how easy and uncomplicated it was…
Stone masonryMulchingSod installation
AAllan4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
We used Ken Steenstra Landscaping to excavate our backyard in preparation for future landscaping and renovation projects, and we couldn't be happier with the experience.
There was one small hiccup during the project, an approximately 8-foot tree stump couldn't be removed with the excavator. However, Chris quickly…
professional, courteous, diligent, hard-working craftsmen/laborers, good communication with customers, very good quality of materials and workmanship and lovely landscape design.
Services: Irrigation system repair & maintenance, Stone masonry, Mulching, Sod installation, Custom masonry, Lawn mowing & maintenance
Response from the owner · a month ago
Thank you , Allan. We appreciate your business
W
William Marino2 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Chris T. and his team did a great job from the 3D proposal to the finishing touches for the backyard hardscaping, fencing and landscaping. He and the crew worked during diligently under harsh conditions to get the job completed. Chris is responsive, transparent, honest and isn't shy to give his two cents. Overall, you wont be disappointed and will be able to enjoy the final product.
Response from the owner · a month ago
William, thank you for your kind words. We appreciate your business.
N
Neil AllenLocal Guide · 18 reviewsiTotal number of Google reviews Neil has written across all businesses on Google Maps, not just this one.
I was given Ken Steenstra as a recommendation and they thoroughly lived up to that. Chris was excellent from start to finish, listened to what we wanted, made the requested adjustments in the proposal. The work crew were professional, friendly and excellently. The finished product of our natural stone steps and native planting was amazing. Can’t recommend them enough.
Services: Stone masonry, Custom masonry, Yard work, Service not listed
Response from the owner · 2 months ago
Neil, Thank you for your kind words. We appreciate your business!
E
Ed Dworkin9 reviewsiTotal number of Google reviews Ed has written across all businesses on Google Maps, not just this one.
I hired Ken to overhaul the landscaping on my property which had been neglected for the longest time and had become an eyesore. Ken and his men took two days to restore and reclaim the grass, shrubs, trees, pavers and other masonry to the point where I can now say it feels good to leave the house or come home to it. I recommend this company.
Response from the owner · 2 months ago
Thank you for the kind review, Ed. We look forward to a continuing business relationship with you!
N
Nuray Kucukarslan5 reviewsiTotal number of Google reviews Nuray has written across all businesses on Google Maps, not just this one.
Our back and front yard got a complete make over with the help from Ken Steenstra Landscaping. The end result is beautiful and we constantly get compliments for our lush green lawn and landscape design. Chris and his team listen and help you create the space you want. I appreciate how easy and uncomplicated it was to work with them. If anything goes wrong or plants die they will fix and replace it right away. We highly recommend Ken Steenstra Landscaping and will continue to work with them. Thank you for creating a beautiful landscaping.
Services: Stone masonry, Mulching, Sod installation, Custom masonry, Lawn mowing & maintenance, Weed control, Yard work
Response from the owner · 3 months ago
Thank you for your kind response, Nuray. It has been a pleasure working with you!
A
Allan Trinidad4 reviewsiTotal number of Google reviews Allan has written across all businesses on Google Maps, not just this one.
We used Ken Steenstra Landscaping to excavate our backyard in preparation for future landscaping and renovation projects, and we couldn't be happier with the experience.
There was one small hiccup during the project, an approximately 8-foot tree stump couldn't be removed with the excavator. However, Chris quickly found a solution by coordinating with a tree service company to have it removed, which kept the project moving forward.
Not only was his pricing very competitive, but what really stood out was his communication. Chris took the time to explain every step of the project, answered all of my questions, and made sure I understood the process. His professionalism, honesty, and attention to detail gave us a lot of confidence throughout the job.
We'll definitely be reaching out to Chris again for future projects. Thanks again for the great work!
Price assessment: Reasonable price
Services: Yard work
Response from the owner · 3 months ago
Thank you, Allen. We look forward to working with you again in the future.
M
Mark RobinsonLocal Guide · 11 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
I am incredibly impressed with the design-build team at Ken Steenstra Landscaping. We’ve been working closely with Chris Tanzola on the design for our home, and he absolutely hit it out of the park on the very first iteration. Chris listens intently, communicates flawlessly, and just completely "gets it." We are so impressed by how perfectly the design captures our needs, and how his expertise translated all our wants into elegant, functional solutions.
On top of that, we also use the team for our property maintenance. That side of the business is run by Pete, who has been wonderfully accommodating and attentive to everything we need.
I really don’t know how the Ken Steenstra Landscaping team does it, but they are stellar across the board. I look forward to updating this review once we break ground and bring our shared vision to life!
Services: Stone masonry, Sod installation, Custom masonry, Lawn mowing & maintenance, Masonry repair & maintenance, Masonry cleaning, Yard work
Response from the owner · 3 months ago
Thank you, Mark. We look forward to working with you!
C
Courtney TolnayLocal Guide · 19 reviewsiTotal number of Google reviews Courtney has written across all businesses on Google Maps, not just this one.
Chris was extremely responsive throughout the design process and his team did a spectacular job on our relative's backyard. Excited to post the photos from our finished project once complete! Highly recommend!!
Price assessment: Reasonable price
Services: Sod installation, Custom masonry
Response from the owner · 4 months ago
It has been a pleasure working with you, Courtney! Thank you for your business>
T
Tom McDermott2 reviewsiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Chris and team removed 20 yards of old concrete and installed new sod. They did a great job and the yard looks fantastic. Would highly recommend and will use again.
Response from the owner · 4 months ago
Oliver, It has been a pleasure working with you. Thank you for the kind words.
