iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%97+25.3Value 15%85+12.9Craft & service penalty96−0.4Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#55 of 103 interior designersiPosition by Experts Score among all companies we track in this category. · better than 47%
5.0★★★★★28 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Kendall Design + Build - Home Remodeling at a glance
Customers report that Kendall Design + Build handles kitchen, bathroom, and addition projects with strong communication, punctuality, and attention to design details. Reviewers note that the team manages scope changes efficiently, resolves construction issues promptly without conflict, and provides clear documentation to minimize stress during renovations. The company maintains a perfect five-star rating from twenty-eight reviews and the owner responds to ninety-six percent of feedback, indicating consistent customer satisfaction with the professional service and quality of workmanship delivered.
Google rating: 5.0 out of 5 from 28 reviews (96% five-star).
Reviews on this page: 28 Google reviews (26 with written comments, 6 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: May 1, 2026.
Service: Interior Designer serving Royal Oak, Michigan.
Data from Google, last updated October 25, 2026.
Score profile vs other interior designers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.
This companyInterior Designers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kendall Design + Build - Home Remodeling: 95/100 on this factor. Category median: 95.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kendall Design + Build - Home Remodeling: 97/100 on this factor. Category median: 96.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kendall Design + Build - Home Remodeling: 96/100 on this factor. Category median: 96.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kendall Design + Build - Home Remodeling: 85/100 on this factor. Category median: 95.A
85
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kendall Design + Build - Home Remodeling: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 44.–
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Bar = this company · dark tick = category median.
Star ratings
28 Google reviews we collected
5.0of 5
5 stars2796%
4 stars14%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 26 written reviews
100%praise
Praise60100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response1423%
Quality & results1322%
Staff & attitude1017%
Communication813%
Would recommend712%
Price & value47%
Honesty & trust47%
What customers talk about
We read 26 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their trades were on time, professional and are true craftsman.”
“We added a lot onto the original scope and they handled it efficiently and exceeded our expectations.”
“Anything we needed, Shay was on it quickly and professionally.”
“The team at Kendall listened to all of our needs and interests and the design team worked diligently to make sure that every detail was addressed and…”
“Would recommend to anyone looking to remodel their kitchen.”
“…excellent with helping keep invoicing clear (and answer/resolve all billing concerns) and Shay was our right hand gal with project management.…”
“Work was completed on budget, and progress tracking was impeccable and transparent with thorough documentation of all costs.”
People customers mention
Terri7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Kendall Design + Build - Home Remodeling for 8 kinds of job. Pick one to see what they paid and said.
Chris4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We had a bedroom/bathroom/walk in closet addition over our garage. All the work was beautiful and done properly. Any issue was addressed quickly and correctly. We added a lot onto the original scope and they handled it efficiently and exceeded our expectations. We are planning a kitchen overhaul in the future and…
Reasonable priceRemodelingHome addition construction
Peter5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
The crew at Kendall guided us through a pretty harrowing process of a full kitchen remodel as well as an addition including a reimagining of the exterior of our home. Everyone was fantastic through the entire project and really made things as stress free as it can be to rip an entire side of a house off while still…
Bethany3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
This was my second remodel with Kendall Design Build- a full remodel of our kitchen. The team at Kendall listened to all of our needs and interests and the design team worked diligently to make sure that every detail was addressed and that it was the beautiful space we were waiting for. Their trades were on time,…
Patty2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I would hire Kendall Design Build again in a heartbeat! They took my vision for a primary suite and turned it into reality! They listened to what I wanted for my dream space - not what they wanted to design! Professionals from top to bottom!
Sarah2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Kendall Design is amazing from beginning to end. Great design expertise. And the entire work team is extremely professional and detail-oriented. They did an exterior face lift on my home, and I am getting asked about it by many people in the neighborhood. I am asking them to come back next spring for our next project.
Susan1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
KDB helped me design a kitchen that was perfect to me and for me. The communication, procedures and documentation kept the stress of a remodel to a minimum. I highly recommend them!
We had a bedroom/bathroom/walk in closet addition over our garage. All the work was beautiful and done properly. Any issue was addressed quickly and correctly. We added a lot onto the original scope and they handled it efficiently and exceeded our expectations. We are planning a kitchen overhaul in the future and will use Kendall again because of this project.
Price assessment: Reasonable price
Services: Remodeling, Home addition construction
Response from the owner · 5 months ago
It was truly a pleasure working with you and your family. We appreciate your kind words and look forward to the opportunity to work together again in the future!
Peter Maciag5 reviewsiTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
The crew at Kendall guided us through a pretty harrowing process of a full kitchen remodel as well as an addition including a reimagining of the exterior of our home. Everyone was fantastic through the entire project and really made things as stress free as it can be to rip an entire side of a house off while still living in it. The design crew really does a great job listening to what you like and dont like while also not being afraid to step in and tell you that you are making a terrible mistake by choosing something. The trades were all fantastic people and truly believe in what they are doing. As with any project the size and scope of what we tackled, there were a few bumps along the way but everything was handled well and we were left with a space that we absolutely love.
Thank you so much for your kind words and for trusting our team with such a major transformation! We know a full kitchen remodel and home addition can be an intense process, and we’re so glad to hear that our design and build teams made the experience as smooth as possible. It was a true collaboration, and we love that the finished space reflects your style and vision. Enjoy your beautiful new home, and thank you again for letting us be part of your remodeling journey! 💛🏡
Bethany Thayer3 reviewsiTotal number of Google reviews Bethany has written across all businesses on Google Maps, not just this one.
This was my second remodel with Kendall Design Build- a full remodel of our kitchen. The team at Kendall listened to all of our needs and interests and the design team worked diligently to make sure that every detail was addressed and that it was the beautiful space we were waiting for. Their trades were on time, professional and are true craftsman. Their project manager, Shay was communicative and kept us aware of everything that was happening. We received weekly updates, regular walk through and the project finished ahead of schedule and on budget. We couldn’t be happier with the end product or the team we chose and can’t recommend more highly
Response from the owner · a year ago
Thank you so much for trusting us again — it means the world to our team! 🫶 We're thrilled to hear that your kitchen remodel turned out just as you envisioned, and we’re so glad you felt supported every step of the way. Shay and the rest of the crew loved working with you, and your kind words about our trades and design team truly mean a lot. Enjoy your beautiful new space — and we’re always here when you’re ready for project number three! 😊🏡✨
Edwin MartinLocal Guide · 145 reviewsiTotal number of Google reviews Edwin has written across all businesses on Google Maps, not just this one.
Excellent designer. Would recommend to anyone looking to remodel their kitchen.
Response from the owner · a year ago
We enjoy the creative process from beginning to end. From the first meeting with the client; melding their ideas with our experience and expertise, to the final reveal, where we make dreams into beautiful spaces our clients will enjoy for years to come.
Patty Goldstein2 reviewsiTotal number of Google reviews Patty has written across all businesses on Google Maps, not just this one.
I would hire Kendall Design Build again in a heartbeat! They took my vision for a primary suite and turned it into reality! They listened to what I wanted for my dream space - not what they wanted to design! Professionals from top to bottom!
Response from the owner · a year ago
Thank you for the kind review. It was a pleasure working with you and we love the outcome as much as you!
Sarah Neal2 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Kendall Design is amazing from beginning to end. Great design expertise. And the entire work team is extremely professional and detail-oriented. They did an exterior face lift on my home, and I am getting asked about it by many people in the neighborhood. I am asking them to come back next spring for our next project.
Response from the owner · a year ago
Sarah, we loved working with you and are glad you're happy - and your neighbors have taken notice! We can't wait for the next project with you.
Sean DeGennaro3 reviewsiTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Kendall Design and Build was awarded the business of redesigning and remodeling our master bathroom, updating our hall bath, and installing new countertops in our kitchen. From the initial conversations with Terri, to the design workshops with the architect Karen and designers Emily and Julia, we were able to quickly lay out an enticing and exciting vision for our spaces. When we moved into the construction phase, Hannah and Mary were excellent with helping keep invoicing clear (and answer/resolve all billing concerns) and Shay was our right hand gal with project management. Anything we needed, Shay was on it quickly and professionally. We appreciated the weekly updates about which trades (and when) would be there that week, which kept us feeling informed and cared about.
The trades deserve a shout-out too: while all were great, we especially loved working with Patrick and Jacob. They are experts in their craft and made remodeling look like Childs play. All the trades treated our house with respect, were friendly and approachable, and the team members that worked with them were also professional too.
It's been a few months now since the dust settled and we can confidently say the build quality has been great and everything still looks brand new. Sometimes it feels like home construction is fraught with so much risk -- you just don't know whether the companies you hire will do good work with good materials and make good choices, while also looking out for your best interests. We can say confidently that Kendall does that and more. Thanks again to the Kendall team for a job well done!
Response from the owner · a year ago
It was a pleasure working with you. Thank you for the detailed amazing review. We know you will just love your new spaces, and Frannie too! 😻
Susan Strohmeyer1 reviewiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
KDB helped me design a kitchen that was perfect to me and for me. The communication, procedures and documentation kept the stress of a remodel to a minimum. I highly recommend them!
Response from the owner · a year ago
Susan, it was a pleasure working with you. We're so happy that you're pleased with your new kitchen and we hope it brings you years of happiness - and good meals!
Gary Quesada2 reviewsiTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
We had Kendall Design Build work with us on a re-design of our patio living space, after a storm destroyed the existing 50-foot tree the patio surrounded. Kendall provided several options with various costs. We ended up going in another direction but Kendall's initial ideas set us on the right course to solve the design problem. It was well worth the cost of the design services. Terri Bailey's experience is a great resource.
Response from the owner · 2 years ago
Its a pleasure working for you and we hope that you're enjoying the patio!
Beck Walker5 reviewsiTotal number of Google reviews Beck has written across all businesses on Google Maps, not just this one.
We had the pleasure of working with KDB for a remodel/expansion of a 50's bungalow. The new space is absolutely gorgeous, and better yet, the process was top notch. Our project manager was efficient, readily available for any questions, and quick to resolve the unexpected problems that pop up with any remodel. The quality of the work is excellent across the board. The trades were highly skilled, respectful of our privacy, and generally a delight to behold as they turned the sketches for our dream space into reality. We relied on KDB's design staff for expert, insightful recommendations, and they were also willing to suspend judgement and help us make it happen when our ideas were off the beaten track but something we knew we wanted. Work was completed on budget, and progress tracking was impeccable and transparent with thorough documentation of all costs. The icing on the cake is that KDB runs on passion and integrity. I am grateful to have found such an outstanding local business for our remodel.
Response from the owner · 2 years ago
Your feedback is invaluable to us, and we appreciate your kind words. This was one of our favorite projects! It was a pleasure working with you!
