Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts

Experts Reviews · Company report
Kenneth & Sons Contracting, LLC Hardwood Flooring logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%83+21.7Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Kenneth & Sons Contracting, LLC Hardwood Flooring

Kansas City, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 37 tile contractors · 4.9★ from 54 Google reviews

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Report card

Percentile vs other tile contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kenneth & Sons Contracting, LLC Hardwood Flooring is better than 91% of tile contractors.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kenneth & Sons Contracting, LLC Hardwood Flooring is better than 83% of tile contractors.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kenneth & Sons Contracting, LLC Hardwood Flooring is better than 99% of tile contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kenneth & Sons Contracting, LLC Hardwood Flooring is better than 100% of tile contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kenneth & Sons Contracting, LLC Hardwood Flooring is better than 100% of tile contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kenneth & Sons Contracting, LLC Hardwood Flooring is better than —% of tile contractors.–
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Reviews for your job

Customers hired Kenneth & Sons Contracting, LLC Hardwood Flooring for 8 kinds of job.

Kenneth & Sons Contracting, LLC Hardwood Flooring for floor repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Floor repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4

All 4 Google reviews tagged “Floor repairs & maintenance”

Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We thought Kenneth and Sons did a great job of helping us with an issue we were having with our floor. Kenneth was very professional and took the time to explain why the issue was happening and how he would fix it. We would definitely recommend Kenneth and Sons and will use them in the future!

Floor repairs & maintenance
Priscilla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kenneth was great! I could tell he cared a lot about the quality of his work and product. Very knowledgeable and a good communicator!

Floor refinishingFloor repairs & maintenanceRepair flooring+ Responsiveness+ Quality+ Professionalism
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kenneth took care of our squeaky foors. We had multiple spots in our home. He was also friendly and professional.

Floor repairs & maintenance+ Punctuality+ Quality+ Professionalism
RonLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Was very professional. Took off all layers of old floor down to original subfloor. Leveled subfloor and installed new laminate flooring. Cleaned up all mess. Would recommend this small business.

Floor repairs & maintenanceLaminate floor installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Wood floor refinishing7—
Wood floor repairs6—
Wood floor sanding5—
Floor repairs & maintenance4—
Install flooring3—
Floor refinishing3—
Wood floor restoration3—
Repair flooring2—

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