Tony1 reviewTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKen goes above and beyond. Very knowledgeable.. Hideaway client.
Kenny’s Pool Care
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%92+54Reliability 26%90+23.5Value 15%97+14.8Craft & service penalty92−0.8Experts Score= 91Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 33 swimming pool installation servicesPosition by Experts Score among all companies we track in this category. · better than 91%
5.0 ★★★★★ 28 Google reviews · 7 photos
96%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
71%reviews answered by the owner
Sep 2026latest review
Kenny’s Pool Care at a glance
Customers consistently praise the punctual, professional, and knowledgeable pool cleaning services provided. Reviewers highlight effective communication, reasonable pricing, and the provider's willingness to assist with equipment repairs and maintenance education. The business holds a perfect five-star rating from twenty-eight reviews, with the owner responding to seventy-one percent of them. No negative patterns or criticisms appear in the provided excerpts.
- Google rating: 5.0 out of 5 from 28 reviews (96% five-star).
- Reviews on this page: 28 Google reviews (21 with written comments, 1 with photos).
- Owner responses: the business replied to 71% of reviews.
- Most recent review: September 19, 2026.
- Service: Swimming Pool serving Quitman, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other swimming pool installation services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kenny’s Pool Care: 92/100 on this factor. Category median: 79.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kenny’s Pool Care: 90/100 on this factor. Category median: 72.A
90
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kenny’s Pool Care: 92/100 on this factor. Category median: 78.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kenny’s Pool Care: 97/100 on this factor. Category median: 89.A
97
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kenny’s Pool Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 48.–
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Bar = this company · dark tick = category median.
Star ratings
28 Google reviews we collected
- 5 stars2796%
- 4 stars14%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 21 written reviews
- Praise51100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Quality & results1122%
- Staff & attitude1020%
- Speed & response714%
- Honesty & trust714%
- Price & value612%
- Would recommend612%
- Communication48%
What customers talk about
We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Additionally, his pricing is very reasonable for the high-quality service he provides.”
“He is caring, helpful, and has always been great at communicating with us.”
“He truly works hard, is always on time, and takes pride in what he does.”
“I would refer Kenny to anyone looking for dependable and trustworthy pool service.”
“Ver responsive, great service and the prices are very reasonable.”
“I HIGHLY recommend using Kenny to service your pool!”
“One of the strengths of this company and Kenny in particular… is the communication.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Kenny’s Pool Care for 7 kinds of job. Pick one to see what they paid and said.
Recent reviews
Matt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Kenny Pool Service has been absolutely fantastic. Kenny makes us feel like family. He is caring, helpful, and has always been great at communicating with us. He truly works hard, is always on time, and takes pride in what he does. I would refer Kenny to anyone looking for dependable and trustworthy pool service. Thank you, Kenny!
Sara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
My pool has looked great since Kenny started taking care of it. I have learned a lot and he has helped me with small equipment repairs. Plus he’s a great guy!
Maggie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Kenny is super dependable, knowledgeable, and professional. He has helped us to get our pool in tip top shape for the summer and keeps it looking good all winter long! We are so thankful that we found him. Not to mention very affordable! Thanks Kenny!
Greg9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
We just bought a home in Hideaway Texas. It has a pool that has not been maintained for a few months. We have not relocated yet and we’ve hired Kenny’s Pool Care to get the pool back up, running and in clean shape. He has done an excellent job so far. One of the strengths of this company and Kenny in particular… is…
AddisonLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I HIGHLY recommend using Kenny to service your pool! After moving to a new home, we faced some unexpected delays and were unable to move as scheduled and we were unable to take care of our pool as we lived too far away. Despite this, Kenny went above and beyond and did a 1st time service of the pool on his own…
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
He was extremely helpful in not only cleaning the pool but letting us know about a potential issue and connected us with someone who could help repair it.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Filter cleaning | 10 | — |
| Wall brushing | 7 | — |
| Water treatment | 7 | — |
| Leaf traps | 5 | — |
| Vacuuming | 5 | — |
| Tile brushing | 5 | — |
| Swimming pool summerization | 3 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 28 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Matt Defeo6 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKenny Pool Service has been absolutely fantastic. Kenny makes us feel like family. He is caring, helpful, and has always been great at communicating with us. He truly works hard, is always on time, and takes pride in what he does. I would refer Kenny to anyone looking for dependable and trustworthy pool service. Thank you, Kenny!
Sara McMurrian6 reviewsTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy pool has looked great since Kenny started taking care of it. I have learned a lot and he has helped me with small equipment repairs. Plus he’s a great guy!
Response from the owner · 5 months ago
thanks so much
Maggie McMillian7 reviewsTotal number of Google reviews Maggie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKenny is super dependable, knowledgeable, and professional. He has helped us to get our pool in tip top shape for the summer and keeps it looking good all winter long! We are so thankful that we found him. Not to mention very affordable! Thanks Kenny!
Response from the owner · a year ago
Thanks so much
Greg and Kathy Witherow9 reviewsTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe just bought a home in Hideaway Texas. It has a pool that has not been maintained for a few months. We have not relocated yet and we’ve hired Kenny’s Pool Care to get the pool back up, running and in clean shape. He has done an excellent job so far. One of the strengths of this company and Kenny in particular… is the communication. The open and honest communication he’s provided … has put our minds at ease. He has gone above and beyond normal service levels. He has taken the time to talk us through each and every step. We highly recommend Kenny.s Pool Care !!!!
Response from the owner · 2 years ago
Thanks so much
Addison WarrenLocal Guide · 11 reviewsTotal number of Google reviews Addison has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI HIGHLY recommend using Kenny to service your pool! After moving to a new home, we faced some unexpected delays and were unable to move as scheduled and we were unable to take care of our pool as we lived too far away. Despite this, Kenny went above and beyond and did a 1st time service of the pool on his own accord and free of charge. I included this because this act of kindness really demonstrates what a considerate and upstanding individual he is. Not only is he incredibly knowledgeable about pool maintenance, but he is also exceptionally responsive to any questions I have. His friendly demeanor and professionalism make working with him a pleasure. Additionally, his pricing is very reasonable for the high-quality service he provides. If you’re looking for a reliable, knowledgeable, and genuinely caring pool service professional, look no further. Kenny is truly the best!
Response from the owner · 2 years ago
Thanks so much for review we try to please the customer
Jennifer Peoples6 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHe was extremely helpful in not only cleaning the pool but letting us know about a potential issue and connected us with someone who could help repair it.
Response from the owner · 2 years ago
Thanks so much
Tamra Vandiver4 reviewsTotal number of Google reviews Tamra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe hired Kenny to come take care of our pool and he has been fantastic with knowledge and communication. Our pool looks very clean and he found some things to repair that our other pool person wasn't doing. I would refer Kenny to anyone. Thanks for taking care of us!
Response from the owner · 2 years ago
Thanks so much
Catherine Greenlaw3 reviewsTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKenneth provides excellent pool care and if I have any issues (too much rain ) he comes over right away to look at my pool It’s crystal blue clear in a minute. He provides complete pool care with excellent service
Response from the owner · 2 years ago
Thanks so much
kyle smolinski5 reviewsTotal number of Google reviews kyle has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleProfessional We recently moved into a new house with a pool and Kenny been incredible showing the rope and keeping the pool balanced and clean. Communicates well and always open for questions and concerns.
Response from the owner · 2 years ago
Thanks so much
Business details
- Phone: (916) 817-9719
- Service area: Quitman, TX