How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%71+17.2Value 14%90+12.7Replies to reviews 7%62+4.4Craft & service penalty95−0.5Momentum penalty93−0.7Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREKens Automotive
Philadelphia, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 98 auto glass repair · 4.8★ from 812 Google reviews
Report card
Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Kens Automotive for 8 kinds of job.
Kens Automotive for auto engine diagnostic
Clear ✕All 14 Google reviews tagged “Auto engine diagnostic”
Got my truck towed over for not starting. Issue was quickly resolved. Communication was great and all costs were clearly presented with no surprises. This is the only place I will be taking my truck for service from now on! 10/10
I started using Kens Automotive in 2022. I found them via my neighborhood Facebook page. I noticed that every time someone posted about needing an automotive shop: Kens was always mentioned. The words/reviews that folks stated were always great! I have an automobile from the late 90’s. I actually had to get a jump…
Some lack of communication when i learned i had 7 cars ahead of me for a Diagnostic. Also, they were a little pricey, but overall they provided excellent customer service and worked on my vehicle right away. It was fixed the same day I dropped it off. 😊
I have used Ken's for a few years now after being recommended to them by a friend. It's been a great experience. They're super nice, with straightforward, clear estimates before doing the work. I have a very old car, but it's reliable and runs well. My previous mechanic kept urging me to get rid of it. These guys at…
Ken’s Auto is very trustworthy. I have two older vehicles that I can drive confidently because Ken and his team maintain them. I appreciate everyone’s kindness and professionalism especially Sy, Sky and Ken.
Replaced a stolen Catalytic converter with an after market part, also repaired a air intake leak to correct a check engine warning. Vehicle has been repaired in time and in good working condition
I had the pleasure of working with both Psy and Ken himself when I brought my Honda CRV in. After dealing with a chain mechanic since moving to Philadelphia, the entire team at Ken’s was a heaven sent blessing. They are professionals, maintain contact, are well priced and do amazing work. There is nowhere else I…
Through all my decades of driving (long time) Ken’s Auto, remains my best auto repair experience, ever. A friend and her husband, referred me to Ken’s. I’ve been using Ken’s Auto, close to 10 years. He’s honest, has integrity and does excellent work!!! He kept my old Nissan running for 20 years and I never, ever had…
My grandfather and I have been to countless other auto shops and this is the first time I completely trust their diagnoses. They ALWAYS answered my call, made sure all my questions were answered and explained clearly what the problem was with my grandfathers engine. Since my grandfather didn’t speak any English they…
My engine light came on, and I went there the next day. I didn't need an appointment, and they immediately gave an engine diagnostic. They gave me answer within thirty seconds and did not even charge me! Incredible service and people!
disclaimer: they asked me to give them 5 stars on Google. lots of services have asked for a 5 star review and i brushed it off, but this place really is excellent. reasonable prices, quick turnaround, clear explanations of work done, approachable workers, overall great place.
I’ve been taking my 2007 Toyota Prius to Ken and his amazing team for the many, many, many years I have owned this car. When I first purchased it, I was a newly single mom who just moved to Center City and did not have very many people that I could trust, let alone someone in a field notorious for dishonesty. In…
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 82 | — |
| Vehicle Inspection | 75 | — |
| Vehicle safety inspection | 61 | — |
| General repairs & maintenance | 51 | — |
| Tires | 47 | — |
| Brakes | 32 | — |
| Auto emissions testing | 29 | — |
| Wiper blade installation | 14 | — |