How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%71+17.2Value 14%90+12.7Replies to reviews 7%62+4.4Craft & service penalty95−0.5Momentum penalty93−0.7Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREKens Automotive
Philadelphia, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 98 auto glass repair · 4.8★ from 812 Google reviews
Report card
Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Kens Automotive for 8 kinds of job.
Kens Automotive for brakes
Clear ✕All 32 Google reviews tagged “Brakes”
An up and up mechanic! I thought I had an issue with my brakes, turns out I just don’t drive my car enough lol. Fairly priced, doesn’t suggest work unnecessarily, transparent pricing. When the need arises, I’ll be back!
As long as I’m in Philly I’m go to Ken’s for auto services. I always trust their word and work for my car. Inspection, repairs, oil changes, they get it done and do it well. The koi fish make for a nice surprise.
I moved to Philly and was referred to Ken’s from a neighbor. They were probably the best repair shop I have worked with.
I started using Kens Automotive in 2022. I found them via my neighborhood Facebook page. I noticed that every time someone posted about needing an automotive shop: Kens was always mentioned. The words/reviews that folks stated were always great! I have an automobile from the late 90’s. I actually had to get a jump…
I have been taking my car to Ken’s for almost 10 years and have never been disappointed with their work. Pricing has always seemed reasonable. They are very clear with the breakdown of pricing and work to be done on the invoice, which they always send over after diagnostic and before continuing work or ordering…
We've been here several times but I can't leave multiple reviews. Thankfully we have only needed maintenance and inspections and they are great for all of it. Scheduling, drop off and pick up are seamless, everyone there is professional and friendly, and they do great work. Thank you!
My go-to place for all my car needs. Everyone here is so kind and communicative (and funny). I have a quick and smooth service every time I come.
First time I’ve ever been and they were fantastic, my car was done in a timely matter, they were very transparent and not overpriced. As someone that doesn’t know much about cars they explained every problem and why they were fixing what they were. Will definitely go back in the future!
Easy scheduling, good work and fair prices.
Ken’s Auto really did their thing. Straight up Scotty and Psy are top-tier service writers. They kept it real with me, broke everything down so I understood what was going on with my vehicle, and didn’t give me the runaround. Communication was on point, timing was solid, and the whole process was smooth. You can…
Highly recommended. Never had anything but good luck here. Great shop to work with and the staff is friendly and communicative. They don't push unnecessary work and are reasonably priced for their services, I've found. It's a little bit of a drive to Chinatown from West Philly, but it's worth it for the reliable…
The price for my service was reasonable and their explanations were helpful. Very satisfied.
Great auto shop! Always helpful and informative with their work and and any questions I've had.
Fast, affordable, and helpful!
These guys are great! It's easy to make appointments, the service is quick, efficient, and reasonably priced, and they're a very personal bunch. I trust them completely with my car.
I have been going to kens automotive since 2019. They are trustworthy, honest and helpful. As long as I live in Philadelphia I will use kens to service my car!
It’s rare to find an Auto Repair shop that you trust! I felt very comfortable and felt folks were good honest people and fixed what was needed and didn’t add on anything extra. I think I found a new mechanic!
Consistently honest, knowledgeable and friendly. I feel zero hesitation recommending Ken's auto to my friends and family.
Ken’s Auto is quite literally the best mechanic I’ve ever used. They’re knowledgeable and competent and will go above and beyond for you. I’m someone who knows nothing about cars but I never have to worry that they’re trying to pull one over on me (like the countless dealerships or retail auto shops I used to…
My car broke down on a visit to Philadelphia. While an unsettling experience, I am so thankful I chose to use Ken’s Automotive for repairs. They were communicative and clear throughout the repair and I knew that I’d be taken care of even when the issue turned out to be bigger than originally expected. I wish I were…
Did a great job with my rear brakes the first time I went. I’ll be going back to have them work on the front brakes. Great place, good people and they even fit me in for my last minute oil change need.
Through all my decades of driving (long time) Ken’s Auto, remains my best auto repair experience, ever. A friend and her husband, referred me to Ken’s. I’ve been using Ken’s Auto, close to 10 years. He’s honest, has integrity and does excellent work!!! He kept my old Nissan running for 20 years and I never, ever had…
I’ve used Kens multiple times and every time they’ve been great, fixed the issue, nothing unnecessary, fair pricing.
We love Ken's. The team is phenomenal and very helpful in giving you options and dealing with emergencies as needed. As a women, they treat me equally and with respect, still a bit of a rarity among auto repair shops. Highly recommend.
I’ve been going to them for routin maintenance for over a year and the service is exceptional every time. They are knowledgeable, professional, and efficient. I recommend them.
I’ve gone to Ken’s a couple times now and I couldn’t be happier to have found a good, honest auto mechanic in the city. Fair prices and they’re upfront with what you should expect to pay. As a single woman, you don’t usually have this type of experience at a mechanic. Highly recommended.
The service I received was fine. The first time I went, I got an oil change. I had an appt and wanted to stay and wait for the car bc they said it would take 45 minutes. After an hour, I could see my car hadn't been taken back yet and I asked if I should come back for it. They apologized profusely and explained…
Ken is the most honest and knowledgeable mechanic I’ve ever been to! He will always try to save you money whenever possible.
I didn’t get any work done on my car, but I already love this place. I was having (what I thought was) an issue with my breaks making a creaking noise. I brought it to Ken’s and showed them a video of the issue - the guy at the front immediately knew what it was and told me it didn’t need to be fixed and was…
I’ve been taking my 2007 Toyota Prius to Ken and his amazing team for the many, many, many years I have owned this car. When I first purchased it, I was a newly single mom who just moved to Center City and did not have very many people that I could trust, let alone someone in a field notorious for dishonesty. In…
Rating only, no written review.
Rating only, no written review.
Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 82 | — |
| Vehicle Inspection | 75 | — |
| Vehicle safety inspection | 61 | — |
| General repairs & maintenance | 51 | — |
| Tires | 47 | — |
| Brakes | 32 | — |
| Auto emissions testing | 29 | — |
| Wiper blade installation | 14 | — |