How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%70+17Value 14%90+12.7Replies to reviews 7%63+4.5Craft & service penalty95−0.5Momentum penalty91−0.9Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREKens Automotive
Philadelphia, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #115Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 812 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Kens Automotive for 8 kinds of job.
Kens Automotive for exhaust
Clear ✕All 8 Google reviews tagged “Exhaust”
I started using Kens Automotive in 2022. I found them via my neighborhood Facebook page. I noticed that every time someone posted about needing an automotive shop: Kens was always mentioned. The words/reviews that folks stated were always great! I have an automobile from the late 90’s. I actually had to get a jump…
Broke down coming into town for a day visit and limped our vehicle to Kens it was mid morning and they were obviously very busy but they took our jeep in diagnosed a plugged catalytic converter they located one and got it installed and had us back on the road by 4pm their communication was good, the price was good…
We broke down in our little red Jeep on the way into Philly. Si was able to squeeze us in to an already busy schedule at 10 AM. They diagnose the issue, and replaced the catalytic converter out by 4:30. Great service and kind people. You want to be patient while you’re on hold as they are busy. But worth the wait.
Replaced a stolen Catalytic converter with an after market part, also repaired a air intake leak to correct a check engine warning. Vehicle has been repaired in time and in good working condition
Ken’s Auto is quite literally the best mechanic I’ve ever used. They’re knowledgeable and competent and will go above and beyond for you. I’m someone who knows nothing about cars but I never have to worry that they’re trying to pull one over on me (like the countless dealerships or retail auto shops I used to…
Have gone to these guys a few times and am never disappointed. Are my GoTos for most things. Recently replaced by catalytic converter after it had been stolen. I was really impressed by how fast it was. I was expecting to not have my car for a while. Once one of the guys went with me for a ride along to hear a…
I’ve been taking my 2007 Toyota Prius to Ken and his amazing team for the many, many, many years I have owned this car. When I first purchased it, I was a newly single mom who just moved to Center City and did not have very many people that I could trust, let alone someone in a field notorious for dishonesty. In…
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 82 | — |
| Vehicle Inspection | 75 | — |
| Vehicle safety inspection | 61 | — |
| General repairs & maintenance | 51 | — |
| Tires | 47 | — |
| Brakes | 32 | — |
| Auto emissions testing | 29 | — |
| Wiper blade installation | 14 | — |
