How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%71+17.2Value 14%90+12.7Replies to reviews 7%62+4.4Craft & service penalty95−0.5Momentum penalty93−0.7Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREKens Automotive
Philadelphia, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 98 auto glass repair · 4.8★ from 812 Google reviews
Report card
Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Kens Automotive for 8 kinds of job.
Kens Automotive for general repairs & maintenance
Clear ✕All 51 Google reviews tagged “General repairs & maintenance” · showing 40
It's a Quick and easy process to come here and get your car fixed, great staff, great service, no headaches, no worries.
As long as I’m in Philly I’m go to Ken’s for auto services. I always trust their word and work for my car. Inspection, repairs, oil changes, they get it done and do it well. The koi fish make for a nice surprise.
Got my truck towed over for not starting. Issue was quickly resolved. Communication was great and all costs were clearly presented with no surprises. This is the only place I will be taking my truck for service from now on! 10/10
I love this place! Very quick and efficient with best prices.
I started using Kens Automotive in 2022. I found them via my neighborhood Facebook page. I noticed that every time someone posted about needing an automotive shop: Kens was always mentioned. The words/reviews that folks stated were always great! I have an automobile from the late 90’s. I actually had to get a jump…
I have been taking my car to Ken’s for almost 10 years and have never been disappointed with their work. Pricing has always seemed reasonable. They are very clear with the breakdown of pricing and work to be done on the invoice, which they always send over after diagnostic and before continuing work or ordering…
My car needed a tune-up and inspection. The customer service at the front desk is excellent and my car is running very smoothly now. Ken's makes sure that you're satisfied with their work. Recommend
I have used Ken's for a few years now after being recommended to them by a friend. It's been a great experience. They're super nice, with straightforward, clear estimates before doing the work. I have a very old car, but it's reliable and runs well. My previous mechanic kept urging me to get rid of it. These guys at…
The mechanics are very good; these guys really know what they're doing. I've used them on a number of occasions and Ken even set up my dash cam, something I wasn't able to do.
Fair prices and honest service.
After work at Ken’s and an alignment, I drove to Ohio. Such comfort!!! It drives beautifully now. Thanks!!
A great team, fast and reliable service at a fair price. My second time here and still very satisfied
Courteous and , professional Great, prompt service!
Ken’s is the best! So nice, efficient, and professional. I refuse to take my car anywhere else!
Ken’s Auto really did their thing. Straight up Scotty and Psy are top-tier service writers. They kept it real with me, broke everything down so I understood what was going on with my vehicle, and didn’t give me the runaround. Communication was on point, timing was solid, and the whole process was smooth. You can…
They man who helped me was extremely nice and took the time to explain costs upfront as well as different options that would be more cost effective. He went above and beyond checking on different parts of my car to help diagnose the problem as well. Really solid and honest shop!!! They’ve earned a lifelong customer from me
Always great work and reliability. Easy to work with, love these guys!
The guys at Ken's ROCK! First, it's fun to walk into the place. The guys at the front desk and friendly, knowledgeable, and efficient. You'll get an appointment quickly and their excellent work is done on time, at a reasonable cost. No job too small, no problem too big. It's a no-brainer: go now!
We love Ken’s Automotive!! They were recommended by a close family member. I recently took my Lexus to Ken’s for annual inspection and a maintenance check. They were able to schedule me right away and I had new inspection stickers within a matter of a few days. The staff there are great and the experience is a…
I called Ken’s Automotive first thing in the morning to check on availability for an oil change. They told me to drop it off as soon as possible, gave me an estimated time it would be ready, and even told me the exact amount I’d pay out the door ...no surprises, no nonsense. I showed up about 20 minutes before the…
Great auto shop! Always helpful and informative with their work and and any questions I've had.
Replaced a stolen Catalytic converter with an after market part, also repaired a air intake leak to correct a check engine warning. Vehicle has been repaired in time and in good working condition
These guys are great! It's easy to make appointments, the service is quick, efficient, and reasonably priced, and they're a very personal bunch. I trust them completely with my car.
Super good. Honest, superb work, huge savings, and funny
Such pleasant guys, informative and didn’t laugh at my 25 year old Nissan relic held together with twist ties. I also love how they communicate with you with text messages. I never expected high tech interaction from this little place that you could miss if you didn’t hear of it from Nextdoor.
Great as always. Only place I will allow to touch my car
I have been going to kens automotive since 2019. They are trustworthy, honest and helpful. As long as I live in Philadelphia I will use kens to service my car!
Great work and great people. They treat my old 90s truck with care and attention. Highly recommend!
Best place in center city area for honest mechanics. Been taking my cars here for years and keep coming back. Great service, good prices, easy to work with.
Wonderful service! Reasonable priced! I found a reliable mechanic for my car now!!!
It’s rare to find an Auto Repair shop that you trust! I felt very comfortable and felt folks were good honest people and fixed what was needed and didn’t add on anything extra. I think I found a new mechanic!
Fast work, trustworthy! Psy, the man who runs the desk and phone, communicates patiently and clearly about what's going on. He recommended I seek reimbursement from Hyundai because the car was still under warranty--that's a step I wouldn't have thought of doing! A great garage, if you're in Philly!
Through all my decades of driving (long time) Ken’s Auto, remains my best auto repair experience, ever. A friend and her husband, referred me to Ken’s. I’ve been using Ken’s Auto, close to 10 years. He’s honest, has integrity and does excellent work!!! He kept my old Nissan running for 20 years and I never, ever had…
Ken is great. They serviced my SUV which had a hole in the gas tank. It only took them 1 day to find and fix the issue and Ken was completely transparent about the costs and service up front. I would 100% recommend and come back to Ken's shop.
My family and I have serviced our car here for years. They are very professional and they do not charge for work that's not needed.
I've been coming to Ken's for about 2 years. They are reliable, quick and trustworthy. I would highly recommend them!
I’ve used Kens multiple times and every time they’ve been great, fixed the issue, nothing unnecessary, fair pricing.
I’ve been going to them for routin maintenance for over a year and the service is exceptional every time. They are knowledgeable, professional, and efficient. I recommend them.
I’ve gone to Ken’s a couple times now and I couldn’t be happier to have found a good, honest auto mechanic in the city. Fair prices and they’re upfront with what you should expect to pay. As a single woman, you don’t usually have this type of experience at a mechanic. Highly recommended.
Ken and his guys are professional, honest, and thorough. I’ve trusted them with big jobs and small, and I recommend them to anyone I can.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 82 | — |
| Vehicle Inspection | 75 | — |
| Vehicle safety inspection | 61 | — |
| General repairs & maintenance | 51 | — |
| Tires | 47 | — |
| Brakes | 32 | — |
| Auto emissions testing | 29 | — |
| Wiper blade installation | 14 | — |