How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%71+17.2Value 14%90+12.7Replies to reviews 7%62+4.4Craft & service penalty95−0.5Momentum penalty93−0.7Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREKens Automotive
Philadelphia, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 98 auto glass repair · 4.8★ from 812 Google reviews
Report card
Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Kens Automotive for 8 kinds of job.
Kens Automotive for oil change
Clear ✕All 82 Google reviews tagged “Oil change” · showing 20
As long as I’m in Philly I’m go to Ken’s for auto services. I always trust their word and work for my car. Inspection, repairs, oil changes, they get it done and do it well. The koi fish make for a nice surprise.
If I could give this place 0 stars I would. Dropped the car off at 11am told us to come back around 1:30-2pm. Came back and they did not start it until we arrived. Got an oil change for $122 seems ridiculously high for not being competent enough to do it in a timely manner. Had to call an uber to get to work because…
I’ve been going here for over 10 years! Quick & friendly responses, very knowledgeable, and very fair prices.
New to Philly, had to pass safety check 2004 Toyota Prius for PA plates. Read the reviews and they did not lie! Ken’s team is one of a kind, well oiled machine. Hit the brakes on everyone else and hit the gas on Kens, you will be happy you did. After one year returned for safety check and emission test, vehicle…
They have recently updated their hours for booking (oil changes at least to my knowledge) to be between 9-11 am on weekdays. Severe reduction in options for making appointments as well as very inconvenient for anyone with a job with regular hours. I recently went in for an oil change, having to take a half-day off…
I started using Kens Automotive in 2022. I found them via my neighborhood Facebook page. I noticed that every time someone posted about needing an automotive shop: Kens was always mentioned. The words/reviews that folks stated were always great! I have an automobile from the late 90’s. I actually had to get a jump…
I have been taking my car to Ken’s for almost 10 years and have never been disappointed with their work. Pricing has always seemed reasonable. They are very clear with the breakdown of pricing and work to be done on the invoice, which they always send over after diagnostic and before continuing work or ordering…
Ken’s Auto was great! I just registered my car from out of state so I took it in for an inspection and an oil change, and they had everything done before noon. Great communication and kind employees!
We've been here several times but I can't leave multiple reviews. Thankfully we have only needed maintenance and inspections and they are great for all of it. Scheduling, drop off and pick up are seamless, everyone there is professional and friendly, and they do great work. Thank you!
Very friendly and competent team. Reasonable prices and quick turnaround.
The mechanics are very good; these guys really know what they're doing. I've used them on a number of occasions and Ken even set up my dash cam, something I wasn't able to do.
This place is great! Efficient, communicative, trustworthy, and they won’t try to upsell or swindle you on things the car doesn’t need!
These guys are great! Super communicative and reasonable pricing.
This place was great! Transparent about the service and timing, also nice and friendly/welcoming. Being a solo female, showing up to a shop can be super intimidating but these guys were nothing but professional and friendly, very much appreciated and will be my new go to spot!
Courteous and , professional Great, prompt service!
Professional, courteous, and prompt service.
Great service. Usually can get an oil change the next day or same day if you call when they open.
Easy scheduling, good work and fair prices.
I’m a loyal customer of Ken’s auto for years only place I trust to work on my car more then some dealerships
Ken’s Auto really did their thing. Straight up Scotty and Psy are top-tier service writers. They kept it real with me, broke everything down so I understood what was going on with my vehicle, and didn’t give me the runaround. Communication was on point, timing was solid, and the whole process was smooth. You can…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 82 | — |
| Vehicle Inspection | 75 | — |
| Vehicle safety inspection | 61 | — |
| General repairs & maintenance | 51 | — |
| Tires | 47 | — |
| Brakes | 32 | — |
| Auto emissions testing | 29 | — |
| Wiper blade installation | 14 | — |