How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%71+17.2Value 14%90+12.7Replies to reviews 7%62+4.4Craft & service penalty95−0.5Momentum penalty93−0.7Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREKens Automotive
Philadelphia, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 98 auto glass repair · 4.8★ from 812 Google reviews
Report card
Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Kens Automotive for 8 kinds of job.
Kens Automotive for oil change
Clear ✕All 82 Google reviews tagged “Oil change” · showing 80
As long as I’m in Philly I’m go to Ken’s for auto services. I always trust their word and work for my car. Inspection, repairs, oil changes, they get it done and do it well. The koi fish make for a nice surprise.
If I could give this place 0 stars I would. Dropped the car off at 11am told us to come back around 1:30-2pm. Came back and they did not start it until we arrived. Got an oil change for $122 seems ridiculously high for not being competent enough to do it in a timely manner. Had to call an uber to get to work because…
I’ve been going here for over 10 years! Quick & friendly responses, very knowledgeable, and very fair prices.
New to Philly, had to pass safety check 2004 Toyota Prius for PA plates. Read the reviews and they did not lie! Ken’s team is one of a kind, well oiled machine. Hit the brakes on everyone else and hit the gas on Kens, you will be happy you did. After one year returned for safety check and emission test, vehicle…
They have recently updated their hours for booking (oil changes at least to my knowledge) to be between 9-11 am on weekdays. Severe reduction in options for making appointments as well as very inconvenient for anyone with a job with regular hours. I recently went in for an oil change, having to take a half-day off…
I started using Kens Automotive in 2022. I found them via my neighborhood Facebook page. I noticed that every time someone posted about needing an automotive shop: Kens was always mentioned. The words/reviews that folks stated were always great! I have an automobile from the late 90’s. I actually had to get a jump…
I have been taking my car to Ken’s for almost 10 years and have never been disappointed with their work. Pricing has always seemed reasonable. They are very clear with the breakdown of pricing and work to be done on the invoice, which they always send over after diagnostic and before continuing work or ordering…
Ken’s Auto was great! I just registered my car from out of state so I took it in for an inspection and an oil change, and they had everything done before noon. Great communication and kind employees!
We've been here several times but I can't leave multiple reviews. Thankfully we have only needed maintenance and inspections and they are great for all of it. Scheduling, drop off and pick up are seamless, everyone there is professional and friendly, and they do great work. Thank you!
Very friendly and competent team. Reasonable prices and quick turnaround.
The mechanics are very good; these guys really know what they're doing. I've used them on a number of occasions and Ken even set up my dash cam, something I wasn't able to do.
This place is great! Efficient, communicative, trustworthy, and they won’t try to upsell or swindle you on things the car doesn’t need!
These guys are great! Super communicative and reasonable pricing.
This place was great! Transparent about the service and timing, also nice and friendly/welcoming. Being a solo female, showing up to a shop can be super intimidating but these guys were nothing but professional and friendly, very much appreciated and will be my new go to spot!
Courteous and , professional Great, prompt service!
Professional, courteous, and prompt service.
Great service. Usually can get an oil change the next day or same day if you call when they open.
Easy scheduling, good work and fair prices.
I’m a loyal customer of Ken’s auto for years only place I trust to work on my car more then some dealerships
Ken’s Auto really did their thing. Straight up Scotty and Psy are top-tier service writers. They kept it real with me, broke everything down so I understood what was going on with my vehicle, and didn’t give me the runaround. Communication was on point, timing was solid, and the whole process was smooth. You can…
Excellent service as usual
After coming here for 4 years for their overpriced and deceptive services, I'm taking my business elsewhere from now on. Granted that I don't know much about cars, I initially trusted the highly rated google reviews on this place since they seem to be run by honest people who are trustworthy. I really should've…
Always great work and reliability. Easy to work with, love these guys!
Yesterday my second time coming here, the first time was great! That mechanic was amazing and helpful. This second time around the staff at the front desk were rude / dismissive. I called ahead in the morning for an oil change & they said they had time to take me. They proceeded to take 5 hours to complete it. A…
Timely, honest, and gets the job done efficiently.
The guys at Ken's ROCK! First, it's fun to walk into the place. The guys at the front desk and friendly, knowledgeable, and efficient. You'll get an appointment quickly and their excellent work is done on time, at a reasonable cost. No job too small, no problem too big. It's a no-brainer: go now!
I’ve been going to Ken’s for the past few years now and don’t have anything negative to say. These guys are awesome, always easy to communicate with and they’re great at taking care of my car needs.
They've always been honest, straightforward, and on time... year after year. Great job!
Highly recommended. Never had anything but good luck here. Great shop to work with and the staff is friendly and communicative. They don't push unnecessary work and are reasonably priced for their services, I've found. It's a little bit of a drive to Chinatown from West Philly, but it's worth it for the reliable…
Ive been taken my car to this guys since before the pandemic. They are nice, professional, always on time… they dont overcharge! I will continue working with them and highly recommend them.
I took my car to Ken's for an oil change. I dropped it off at 9am, and it was done by 12:30. The staff was welcoming and professional, and the price was as promised verbally by phone the week before. Happy with my experience, and I recommend Ken's if you need service or inspection.
Thanks for being flexible with drop off time. My vehicle was serviced same day, and a technician diagnosed another issue upon drop off.
I called Ken’s Automotive first thing in the morning to check on availability for an oil change. They told me to drop it off as soon as possible, gave me an estimated time it would be ready, and even told me the exact amount I’d pay out the door ...no surprises, no nonsense. I showed up about 20 minutes before the…
Great auto shop! Always helpful and informative with their work and and any questions I've had.
I’ve always had a great experience here and use them regularly. Def recommend!
Quick service, fair pricing, and cool, friendly staff
Once again…Great service & friendly people. Happy to have found Ken’s. Highly recommend for people in the city.
Had oil change and a point check on my vehicle everything was fine prompt service and reasonable. Highly recommend Ken auto service.
I came here for an inspection and an oil change. Dropped my car off in the morning and it was done by 11am! None of the employees were condescending or rude and I wasn't pushed into getting anything done that wasn't necessary. The pricing was fair. I will definitely be back for my inspection next year.
These guys are great! It's easy to make appointments, the service is quick, efficient, and reasonably priced, and they're a very personal bunch. I trust them completely with my car.
Super friendly, helpful & prompt!
Fantastic service in a timely manner. This was my not first time using them, and will use them again. I came to them after I was almost scammed by another mechanic. They’re honest, quick and no drama. I can see why they’re rated so high. I definitely recommend them. Love these guys. They are the best! They even have cute fish!
Ken and Sy were great to work with. They walked me through everything, gave me options. I was actually thinking I’d pay more for my services but it was very reasonable and done in a short amount of time. I’ll be bringing both cars back to them when service is needed. Update February 2025- They are still a great…
Quick, simple and to the point. I even heard words I *never* thought I’d hear while getting my car tended to: ‘it’ll be fine until your next oil change.’ They’ve got a new fan for sure. Update: still the best.
Great as always. Only place I will allow to touch my car
I have been going to kens automotive since 2019. They are trustworthy, honest and helpful. As long as I live in Philadelphia I will use kens to service my car!
Great work and great people. They treat my old 90s truck with care and attention. Highly recommend!
Ken's has been my go to auto shop since moving to Philadelphia. They communicate well and have always treated me fairly.
Consistently honest, knowledgeable and friendly. I feel zero hesitation recommending Ken's auto to my friends and family.
I always go to Ken’s auto for my services and annual inspection. Friendly and efficient service without upselling. Pragmatic not pushy on their recommendations. Highly recommend
Ken’s Auto is quite literally the best mechanic I’ve ever used. They’re knowledgeable and competent and will go above and beyond for you. I’m someone who knows nothing about cars but I never have to worry that they’re trying to pull one over on me (like the countless dealerships or retail auto shops I used to…
My "go to" auto shop.
Did a great job with my rear brakes the first time I went. I’ll be going back to have them work on the front brakes. Great place, good people and they even fit me in for my last minute oil change need.
Most recently just got my oil changed here and it was quick and went smoothly. They had previously helped me when my catalytic converter was stolen. They got me in right away and helped throughout the process. Very good communication. Would definitely recommend.
Through all my decades of driving (long time) Ken’s Auto, remains my best auto repair experience, ever. A friend and her husband, referred me to Ken’s. I’ve been using Ken’s Auto, close to 10 years. He’s honest, has integrity and does excellent work!!! He kept my old Nissan running for 20 years and I never, ever had…
Service is fast, reliable, and cost effective. Super nice people too.
Review Haiku: Ken’s is our go-to. Very communicative. Always a pleasure.
I've been coming to Ken's for about 2 years. They are reliable, quick and trustworthy. I would highly recommend them!
I have been going to this place for years. They work with you and tell you everything upfront, including cost breakdown. I've never felt like they were trying to con me. In fact, they gave me different options for tires and let me decide without feeling pressured. Honest business.
Had a very positive experience at Ken's. My car was finished when they said it would be and at the price I was quoted. They did not try to upsell me on any services or try to talk me into serviced I didn't need. I will use Ken's again in the future!
I’ve used Kens multiple times and every time they’ve been great, fixed the issue, nothing unnecessary, fair pricing.
We love Ken's. The team is phenomenal and very helpful in giving you options and dealing with emergencies as needed. As a women, they treat me equally and with respect, still a bit of a rarity among auto repair shops. Highly recommend.
I’ve been going to them for routin maintenance for over a year and the service is exceptional every time. They are knowledgeable, professional, and efficient. I recommend them.
I’ve gone to Ken’s a couple times now and I couldn’t be happier to have found a good, honest auto mechanic in the city. Fair prices and they’re upfront with what you should expect to pay. As a single woman, you don’t usually have this type of experience at a mechanic. Highly recommended.
The service I received was fine. The first time I went, I got an oil change. I had an appt and wanted to stay and wait for the car bc they said it would take 45 minutes. After an hour, I could see my car hadn't been taken back yet and I asked if I should come back for it. They apologized profusely and explained…
Straightforward, honest guys. Helped me out with my car that the dealership sold me in bad shape and were up front about everything and checked in to see how things were going. Definitely coming back here with whatever car I get next...and you should, too.
disclaimer: they asked me to give them 5 stars on Google. lots of services have asked for a 5 star review and i brushed it off, but this place really is excellent. reasonable prices, quick turnaround, clear explanations of work done, approachable workers, overall great place.
Ken is the most honest and knowledgeable mechanic I’ve ever been to! He will always try to save you money whenever possible.
I’ve been taking my 2007 Toyota Prius to Ken and his amazing team for the many, many, many years I have owned this car. When I first purchased it, I was a newly single mom who just moved to Center City and did not have very many people that I could trust, let alone someone in a field notorious for dishonesty. In…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 82 | — |
| Vehicle Inspection | 75 | — |
| Vehicle safety inspection | 61 | — |
| General repairs & maintenance | 51 | — |
| Tires | 47 | — |
| Brakes | 32 | — |
| Auto emissions testing | 29 | — |
| Wiper blade installation | 14 | — |


