Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Kesap House Cleaning Service - Plainfield logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%83+20.1Value 14%83+11.7Replies to reviews 7%98+6.9Craft & service penalty83−1.7Momentum penalty91−0.9Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Kesap House Cleaning Service - Plainfield

Batavia, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 44 move-in/move-out cleaning services · 4.8★ from 456 Google reviews

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Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kesap House Cleaning Service - Plainfield is better than 82% of move-in/move-out cleaning services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kesap House Cleaning Service - Plainfield is better than 83% of move-in/move-out cleaning services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kesap House Cleaning Service - Plainfield is better than 83% of move-in/move-out cleaning services.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kesap House Cleaning Service - Plainfield is better than 83% of move-in/move-out cleaning services.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kesap House Cleaning Service - Plainfield is better than 91% of move-in/move-out cleaning services.A
91
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kesap House Cleaning Service - Plainfield is better than 98% of move-in/move-out cleaning services.A
98

Reviews for your job

Customers hired Kesap House Cleaning Service - Plainfield for 7 kinds of job.

Kesap House Cleaning Service - Plainfield for cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Cleaning”

ShaneLocal Guide · 211 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kesap cleaning did a great job helping me get my house move out ready to hit the market. Got a deep cleaning a few months prior and then went with biweekly cleanings until contract. I'll probably use them for a final move out cleaning once I'm all moved out. Highly recommend Kesap Cleaning, very professional,…

CleaningDeep cleanStandard cleaning+ Punctuality+ Quality+ Professionalism
rebecca5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kesap cleaning is professional, dog friendly, and has great communication. I have used them with two houses now and the window washing services. They are fast and adhere to all covid ppe protocols while visiting.

CleaningMoving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality

Price

$262+6% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 59%Overpriced 7%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General housekeeping80$158–$335
Deep clean38$347–$614
Standard cleaning27$158–$233
Moving-related cleaning12$334–$809
Office & workplace cleaning6—
Interior & exterior window cleaning6$164–$637
Cleaning2—

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