How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%83+20.1Value 14%83+11.7Replies to reviews 7%98+6.9Craft & service penalty83−1.7Momentum penalty91−0.9Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREKesap House Cleaning Service - Plainfield
Batavia, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 44 move-in/move-out cleaning services · 4.8★ from 456 Google reviews
Report card
Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Kesap House Cleaning Service - Plainfield for 7 kinds of job.
Kesap House Cleaning Service - Plainfield for general housekeeping
Clear ✕All 80 Google reviews tagged “General housekeeping” · showing 60
Maria and her team did a great job! Would definitly use them in the future and would recommend them to friends
Very polite, thorough and friendly. I will definitely have them back. Very respectful. Punctual. Suanne, Billie and Shanika did a fantastic job and were all very friendly.
We had Suanne, Billy, and Chaneka today to do the initial clean on our house. They did a great job, were cordial and communicated very well and asked questions whenever necessary. Looking forward to their periodic cleanings going forward.
I had a great experience with Suanne and her team! They were incredibly detailed, kind, and professional. Everything looked and smelled so clean, and you could tell they took their time and did a thorough job. They paid attention to the little details and left my home looking amazing.
Really friendly and thorough. Very pleased with the quality and care taken. Worked at a steady pace and made sure to check in throughout to be e sure our needs and expectations were met. I am hiring them to clean every four weeks.
Sara, Brook, and Maritza did a wonderful job getting my house cleaned and ready to be showed for sale! They were wonderful to work with and all were super friendly.
Amazing crew — positive energy, nonstop work, and spot‑on results. They helped me get ready for my dad’s return from the hospital, and they exceeded every expectation.
At the start of the service, I was told there would be three cleaners, but only two arrived due to a call, which I understood. I was also informed that I would need to evaluate the cleaning, which I did. During my initial inspection, a quick glance at each room made everything appear clean, and the home smelled…
The team Kesap sent out. Suanne, Maritza and Brooklyn were pleasant and professional and overall outstanding. Suanne really knows her stuff about cleaning products and procedures. Love this team. I will be scheduling regular cleaning going forward.
Had my house cleaned by Maria and Mich for my first detailed cleaning. They were fantastic and so detailed. The house looked and smelled amazing. They were so attentive to my needs and looked for insight as to my preferences. They were very prompt and professional. I look forward to using Kesap Cleaning again.
It was so easy to secure, the team arrived promptly,. They just knew what to do to make my house sparkling clean. They were kind, professional and very hardworking. I look forward to my next cleaning appointment. I got the first clean which was a deep cleaning and really was impressive
The Kespa house cleaning service ladies, Suzanne, Madison & Stazia did a Great job cleaning my house. Thank you, ladies!
I was happy with my first cleaning. I plan to set up reoccurring cleanings. Kat, Mia and Brooklyn showed up and cleaned for 2.5 hours. I felt like my first cleaning was a bit pricey but we’ll see how it goes. I was told reoccurring cleanings are quite a bit less than the first cleaning. They hit places other house…
Today, we had Sue Ann, Vera and Chris in to deep clean the main floor of our home. I was thrilled with the results. It looks and smells amazing. The team was professional and worked efficiently together. As a bonus, they also worked well around three large dogs. I would use them again in the future! Thank you guys!
Susan and AJ just did a 3-hour move-in deep cleaning for us. They did a fantastic job! We hope to see you again on our next appointment!!
Susan and Michelle came out today 3/5 and did and absolutely amazing job, appreciate the level of care and attention to details. my house looks fantastic!!!! Definitely recommend!
Suanne, Chris and Angela were phenomenal! Very professional and very thorough with cleaning our home. Also extremely friendly and helped work around me working from home.
Great, quality work. Friendly people. But insanely expensive and over-estimate. $400+ to clean a kitchen, powder room, and master bath/br.
Susan, Michelle and Vera do a great job! We are happy with our choice to hire Kesap Clean
The service is awesome! I love this company. My house sparkles
Last month my house was cleaned by Susan and Angela with Kesap Clean and they did a superb job so I wanted to acknowledge them. Susan and her crew came back yesterday and did another amazing job because they pay attention to the small details and communicate with me if there are any questions or issues. I trust them…
We have been using Kesap Clean for over 15 years for a monthly cleaning. The team cleaning our home has changed over the years but Suanne and her team performed the most recent cleaning. Suanne noted that our range hood needed a good deep cleaning and offered tips for both the range hood and range grating. Kesap…
Suanne and her team of Haylee and Mikaila did an excellent job for the first clean of my service with Kesap. They were respectful, friendly, and made sure I was satisfied with the service. My kitchen has never looked as clean as it does now! Will recommend Kesap, and especially this specific team, to anyone interested in repeat cleaning service!
I was extremely pleased with Susan's team. I've had housekeepers in the past that have let me down so I was skeptical from the start. But much to my amazement they went above and beyond my expectations. I was also so pleased with Christian, on the team!
We used Kesap cleaning for the first time and got the great service and thorough cleaning we were hoping for. Suanne and her team were very friendly, polite, and communicated well to understand what services we wanted and level of cleaning we were expected to make sure we were satisfied. They worked quickly,…
Whadijah Jimia , and Jada were very professional and did a outstanding job! they came on time and meet all expectations! Good job! Highly recommended!
I love that you can reschedule your routine cleaning. Today I had a rescheduled cleaning with an amazing team! Katie, AJ, and Khadijah did an excellent job! They did a deep clean to ensure my house sparkled! I highly recommend this team! Kesap is a great service with excellent employees.
This is the first time that I've used Kesap Services, Vera and Suanne did a great job. The house looks great. Thank you.
I began using Kesap Cleaning service in December. I’m very glad that I chose this company. In fact, the crew that has been coming for the most part is led by Justine. They are prompt, On time, And get to work immediately. Moreover, All three of the ladies do their task, efficiently and diligently. They expressed…
Suanne and Jaylin are great!
We tried a bunch of cleaning services before finding Kesap Clean, and we’ve now been happily using them for biweekly cleanings for over a year. We HIGHLY recommend them to our friends and family! Gaby and her team are absolutely wonderful - they consistently do a fantastic job, and they’re incredibly kind on top of…
This was the first time using this service. I was highly impressed by the detailed cleaning and wonderful clean smell when I walked in the house later that night. The service came to clean at 8am and I did t get home until almost 8:30 that night. The smelled clean, as if they had just left. They even sent photos of…
Kesap Clean is the absolute best! I regularly have the team of Susan, Maria and Jaylin and they always go above and beyond. They’ve done both deep cleanings and regular cleanings for my home, and every time I am thrilled with the results! They pay close attention to detail and treat your home with such care. Beyond…
Kesap have been cleaning our house for a few months now, and we are more than satisfied with their services. The management is very responsive and actually answers calls (you don't go through endless automated or virtual help to speak to them). The cleaning teams are efficient, clean, professional and autonomous (my…
Had a great experience with Gaby, Kenny, and Amber!
I recently tried Kesap's cleaning services and I was extremely pleased. Suanne, Sara, and Mia did a fantastic job going above and beyond when cleaning my home. I greatly appreciate the assistance they provided as my schedule is very busy and hectic. I would recommend Kesap services in the future.
Suanne and her team did a great job cleaning our home and gave some tips on how to keep the vacuum cleaner fresh. We have service every 2 weeks.
Susan is the best. Her and the team (Nykki and Christian) are fast, efficient, and make my home sparkle. My dog sheds a TON and that is no problem for them! Every nook is dust and dog hair free, including the couch! Having Kesap Clean come through once a month has been so worth it. I don't know how I'd do it without them.
Thank you for always doing a great job. Suzanne, Vera and Mia you are great and thank you for your hard work I really appreciate you.
Suanne and Brie did a super job with their work.They were polite and friendly and very thorough. Very helpful.
Gaby, Kenya and Ofelia did an amazing job cleaning our home. They went above and beyond with their services and even asked us to check their work before their departure to make sure everything looked good. I was very content with their work and will definitely hire them again. :)
Have been with Kesap Cleaning for over two years and they continue to do an excellent job! I appreciate their timeliness and thorough job with house cleaning. It is a joy to come home to a clean house! Thank you to the team of Stefanie, Janette and Cora.
My crew was here yesterday Gaby and Maricela and Ana. They did an excellent job! These 3 need to stay together and be my permanent team.
Suanne, Susan and Paris just left and did an amazing job as usual. I really appreciate their attention to detail and to making sure things are done to my satisfaction. Thanks so much ladies! Happy Holidays!
Charli, Vera, JJ Did a great job on the house! They asked what my priorities were and followed through. I will definitely call Kesap again!
Suanne, Susan and Paris do a great job! Have been using Kesap for years. They are great with my nervous dog as well!
They always send at least 2, but most times 3 very friendly and hard working ladies. I love that they send a crew and they are in and out in a very time efficient manner. They always do a great job, I highly recommend if you’re looking for a cleaning service .
Susanne,Susan and rosy are great. They do a good job cleaning the whole house. They are always very pleasant. Suanne is an excellent manager. She checks on the other two besides doing her own work. She explains the cleaning process.
We are so thankful for Sarah and her team! They are dependable and consistent in the wonderful job they do.
Kesap clean always does an amazing job cleaning my home! Suanne, Paris, Crystal and Susan went above and beyond today to make my home sparkle! I highly recommend them!
Sue, Sue Ann, and Paige were excellent! They provided quality efficient cleaning!
Suanne Susan & Paige did a fantastic job this morning for my son & daughter in laws home. Everything looks and smells fantastic. They were all friendly and courteous.
Had a great cleaning today from Keesap Cleaning Service with Suanne, Paris Liz and NiNi. They listen to what products I like to use, how I like certain things cleaned and make sure I am happy with the cleaning before they leave. It feels so nice to have the whole house so clean! I definitely recommend Keesap…
Suanne, Paris, Liz and Nino are thorough and quick. The house is clean and detailed through and through. They are very personable, professional and take customer service very serious.
Kylee and Kaylas do a great job for us!
We’ve been using Kesap for several years now between 2 different homes, and they are always professional and courteous and do a great job. Specifically - Suanne, Paris, and Paige are very efficient, timely, and professional and we’ve been very pleased with the great service we continue to receive from this crew.
We have used Kesap for a while now and Kayla, Kylie and V were fantastic. They do such a great job!
Suanne, Melissa & Paige were wonderful to work with. They were very professional and asked questions to make sure all our needs were met!
Recently moved into a home that hadn't had a deep clean in a long time. I requested service for cleaning and was able to have a crew in the next day. Suanne, Angela, and Melissa were able to get to the house early, paid great attention to detail, and had the place looking like new in just a couple hours. They also…
We were very impressed with the communication and professionalism from Madison when scheduling our services. Brin and Cristal exceeded our expectations when doing a deep clean of our new home. They took pride in their work as if the house were their own. We are so excited to have a house that has a fresh, clean slate for us to call home!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General housekeeping | 80 | $158–$335 |
| Deep clean | 38 | $347–$614 |
| Standard cleaning | 27 | $158–$233 |
| Moving-related cleaning | 12 | $334–$809 |
| Office & workplace cleaning | 6 | — |
| Interior & exterior window cleaning | 6 | $164–$637 |
| Cleaning | 2 | — |
