Tree service · Casselberry, FL · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty71−2.9Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#48 of 55 tree removal servicesiPosition by Experts Score among all companies we track in this category. · better than 13%
4.8★★★★★1,079 Google reviews · 24 photos
90%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
5.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Kevin's Tree Service highly, praising punctual crews, thorough cleanup, and consistent communication during tree removal and trimming jobs. Customers frequently note reasonable pricing and professional conduct, though the owner responds to nearly all feedback. Recurring criticisms in lower-rated reviews involve missed appointments, delayed estimates, and unresolved issues regarding incomplete stump grinding or price discrepancies.
Google rating: 4.8 out of 5 from 1,079 reviews (90% five-star).
Reviews on this page: 1,079 Google reviews (866 with written comments, 45 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 25, 2026.
Service: Tree Removal Service serving Casselberry, Florida.
Data from Google, last updated October 26, 2026.
Score profile vs other tree removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Kevin's Tree ServiceTree Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kevin's Tree Service: 79/100 on this factor. Category median: 95.B
79
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kevin's Tree Service: 66/100 on this factor. Category median: 94.B
66
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kevin's Tree Service: 71/100 on this factor. Category median: 99.B
71
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kevin's Tree Service: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kevin's Tree Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kevin's Tree Service: 100/100 on this factor. Category median: 73.A
100
Bar = this company · dark tick = category median.
Star ratings
1,079 Google reviews we collected
4.8of 5
5 stars97490%
4 stars484%
3 stars71%
2 stars81%
1 star424%
Praise vs complaints
Phrases our text analysis found in 866 written reviews
97%praise
Praise1,93997%
Complaints673%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2622%
Reasonable9176%
Overpriced00%
Not sure33%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results41421%
Speed & response41120%
Staff & attitude39119%
Price & value33917%
Would recommend30615%
Communication945%
Honesty & trust513%
What customers talk about
We read 866 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did a great job with stump grinding, start to finish.”
“Again, I empathize, but I again don't understand what that has to do with the terrible communication.”
“Professional, dependable, knowledgeable, friendly… quick and easy process!”
“Never received a phone call or text to explain why the delay.”
“Friendly work crew and immaculate clean up after the job.”
“DISRESPECTFUL AS COMPANY THEY literally start CHOPPING TREES AT 8:00 in the FREAKING MORNING DO NOT GIVE THESE NUMB NUTZ BUSINESS”
“I have used Kevin's Tree service several times over the years, always has been highly professional and reasonably priced Expert, reliable tree service”
“They would either not call me back, not show up for a job, overcharge me and one even killed my favorite tree.”
“This is the second time we’ve used Kevin’s Tree Service and would highly recommend to anyone looking for tree trimming and removal.”
“Subpar work and rude to my wife…I have used Kevin’s multiple times in the last 12 years and would not recommend after our last experience.”
“Great communication and efficient work - wonderful resource”
“They only brought that up after the fiield tech, Paul, and Erin at the front office ignored my calls for over a week.”
“We highly recommend them if you're looking for a reliable and high quality tree work.”
“…h, and they never came back, called back or e-mailed back, they just took my money and did not finish the job.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Kevin's Tree Service for 6 kinds of job. Pick one to see what they paid and said.
We had a tree removed that was right up against our house and hanging over the roof. They removed the tree and stump. Cleaned and hauled everything away. You can’t tell there was ever a tree there. Quick responses. Great communication before, during, and after. We had to reschedule a couple of times due to…
Great priceTree stump grindingTree removal
Kim11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Professional, dependable, knowledgeable, friendly… quick and easy process! We’ve used Kevin’s for years! Highly recommend!
Great priceTree removal
Theresa3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Kevin's Tree Service provided a skilled work crew of four men with chain saws, and other equipment necessary to trim branches and remove trees. They completed the tree work, mulched the tree wood, then raked and remove all landscape debris.
Cheryl7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Kevin's tree service did a great job! It's hard to get people to show up these days. They were very efficient and cleaned everything up nicely! Would recommend!
Reasonable priceTree trimming & pruning
Penny5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Very professional, very courteous. The guys couldn't have been more thorough. The best service I have had done in quite some time. Also, the crews were very respectful not to block my road for all other neighbors.
AlanLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
I have used Kevin's Tree service several times over the years, always has been highly professional and reasonably priced Expert, reliable tree service
We had a tree removed that was right up against our house and hanging over the roof. They removed the tree and stump. Cleaned and hauled everything away. You can’t tell there was ever a tree there. Quick responses. Great communication before, during, and after. We had to reschedule a couple of times due to equipment and Mother Nature (rain) but they kept us informed every step. Would highly recommend Kevin’s Tree Service!
Price assessment: Great price
Services: Tree stump grinding, Tree removal
Kim11 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Professional, dependable, knowledgeable, friendly… quick and easy process! We’ve used Kevin’s for years! Highly recommend!
Price assessment: Great price
Services: Tree removal
Response from the owner · 3 days ago
Thank you so much, Kim, for your kind words and for trusting us over the years. We’re grateful for your recommendation and are always here to help with your tree care needs.
Kevin's Tree Service
Benjamin Levitt4 reviewsiTotal number of Google reviews Benjamin has written across all businesses on Google Maps, not just this one.
Thank you, Benjamin! We're glad to hear you were satisfied with the timing and cost of our work. If you ever need assistance again, let us know.
Kevin's Tree Service
Theresa Bivins3 reviewsiTotal number of Google reviews Theresa has written across all businesses on Google Maps, not just this one.
Kevin's Tree Service provided a skilled work crew of four men with chain saws, and other equipment necessary to trim branches and remove trees. They completed the tree work, mulched the tree wood, then raked and remove all landscape debris.
Price assessment: Reasonable price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 4 days ago
Thank you, Theresa, for your thoughtful review! We're glad our team could assist with your tree needs and leave your property clean and tidy. We truly appreciate your kind words.
Kevin's Tree Service
Scott Mallwitz5 reviewsiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Kevin's tree service did a great job! It's hard to get people to show up these days. They were very efficient and cleaned everything up nicely! Would recommend!
Price assessment: Reasonable price
Services: Tree trimming & pruning
Response from the owner · a week ago
Thank you, Cheryl! We’re glad you were satisfied with the efficiency and cleanup. Your recommendation means a lot to us, and we’re here if you need anything in the future.
Kevin's Tree Service
Penny Corns5 reviewsiTotal number of Google reviews Penny has written across all businesses on Google Maps, not just this one.
Very professional, very courteous. The guys couldn't have been more thorough. The best service I have had done in quite some time. Also, the crews were very respectful not to block my road for all other neighbors.
Price assessment: Reasonable price
Services: Tree stump grinding, Tree trimming & pruning, Tree removal
Response from the owner · a week ago
Thank you for sharing your experience! We're thrilled you found the service thorough and professional, and we’re glad the crew respected your neighbors. Your kind words mean a lot to us!
Ralph Howe11 reviewsiTotal number of Google reviews Ralph has written across all businesses on Google Maps, not just this one.
I have used Kevin's Tree service several times over the years, always has been highly professional and reasonably priced Expert, reliable tree service
Price assessment: Reasonable price
Services: Tree trimming & pruning
Response from the owner · a week ago
Thanks, Alan—really appreciate you coming back to Kevin’s Tree Service over the years. I’m glad our crew has consistently been professional, reliable, and reasonably priced for you.
Michael Nanus9 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Kevin’s Tree Service did a fabulous job in removing a dead tree from our front yard. All the proper care was taken and clean up was great. I would recommend them anytime.
Price assessment: Reasonable price
Services: Tree stump grinding, Tree removal
Response from the owner · 3 weeks ago
Thank you for your kind words! We're thrilled to hear you were happy with the tree removal and cleanup. Your recommendation means a lot to us!
