Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts

Kicks and Giggles 3D 4D Ultrasound Studio logo

Kicks and Giggles 3D 4D Ultrasound Studio

Medical diagnostic imaging center · Santa Rosa, CA · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%94+65.1Reliability 31%95+29.2Experts Score= 94Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#156 of 191 pet photographyPosition by Experts Score among all companies we track in this category. · better than 18%
4.9 ★★★★★ 66 Google reviews · 22 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
20%reviews answered by the owner
Oct 2026latest review
📞 Call (707) 584-6070Request a call backWebsite ↗

Kicks and Giggles 3D 4D Ultrasound Studio at a glance

Customers report that the studio offers 2D, 3D, and 4D ultrasounds along with gender determination and blood draw services. Reviews consistently highlight the comfortable viewing environment, patient staff who take extra time to capture clear images, and reasonable pricing. While most visitors describe the experience as welcoming and stress-free, a minority noted that appointments can feel rushed or that specific medical information provided during brief sessions may be inaccurate.

  • Google rating: 4.9 out of 5 from 66 reviews (97% five-star).
  • Reviews on this page: 66 Google reviews (56 with written comments, 2 with photos).
  • Owner responses: the business replied to 20% of reviews.
  • Most recent review: October 30, 2026.
  • Service: Pet Photographer serving Santa Rosa, California.

Data from Google, last updated November 5, 2026.

Score profile vs other pet photography

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.

Satisfaction94Reliability95Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 94 (median 99)Reliability: 95 (median 99)Momentum: 100 (median 100)
This companyPet Photography median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kicks and Giggles 3D 4D Ultrasound Studio: 94/100 on this factor. Category median: 99.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kicks and Giggles 3D 4D Ultrasound Studio: 95/100 on this factor. Category median: 99.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kicks and Giggles 3D 4D Ultrasound Studio: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
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Bar = this company · dark tick = category median.

Star ratings

66 Google reviews we collected

  • 5 stars6497%
  • 4 stars00%
  • 3 stars12%
  • 2 stars00%
  • 1 star12%

Praise vs complaints

Phrases our text analysis found in 56 written reviews

  • Praise8497%
  • Complaints33%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3034%
  • Would recommend2326%
  • Quality & results1517%
  • Speed & response89%
  • Communication56%
  • Honesty & trust45%
  • Price & value22%

What customers talk about

We read 56 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Her kindness and helpfulness make you feel welcome and appreciated.”
  • “I had to leave her 5 stars just for that ⭐️👏🏻 If getting your blood drawn is something you’re nervous about, you’re in good hands here!”
    “Cannot wait to come back for a 3D/4D appointment and cannot recommend this place enough!”
  • “We had such an amazing experience at Kicks and Giggles!”
  • “Went in for a quick 2D ultrasound and my tech went above and beyond during my appointment!”
  • “We also loved that there was a technician who spoke Spanish, as it made communication much easier and helped us feel more comfortable during our visit.”
  • “You can tell this business was created from the heart, by someone who genuinely understands how meaningful these moments are for expectant families.”
  • “They have great affordable prices and my baby wasn’t cooperating and they are even letting me come back for another free session.”

People customers mention

  • Lexi 9 reviews
  • Alicia 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Tuvimos una experiencia muy bonita. Queremos destacar especialmente a Lexie, quien tiene una energía increíble, una actitud súper bonita y una calidez que se siente en el ambiente. Su amabilidad y disposición hacen que uno se sienta bienvenido y apreciado. También nos encantó que hubiera una técnica que hablara…

NancyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Went in for a quick 2D ultrasound and my tech went above and beyond during my appointment! Baby wasn’t cooperating and she took so much extra time to try to give me the right picture to capture my baby! There was also a super comfy couch and a large TV for my family to see what was happening! I will be coming back multiple times throughout my pregnancy!

Cynthia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The experience at Kicks and Giggles 3D 4D Ultrasound Studio was amazing! Very friendly staff, positive energy, comfortable and cozy viewing room, and it was easy and quick to book an appointment. From my initial reach out on their website, it was a great process. Prices are also reasonable. Highly recommend :)

Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Lexi is amazing!! She just has a glowing energy about her, that makes you instantly feel comfortable. We had such an amazing experience at Kicks and Giggles! If you are thinking about going to her studio, think no more! Just go! The viewing room was comfortable and roomy! I will be referring all my pregnant friends!…

Cathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I am writing my second review for this establishment, and I must inform you that it is truly exceptional - extremely clean, cozy, and welcoming. Lexi demonstrates exceptional skill in her work, making clients feel at ease during their visit. Her positive attitude is noteworthy. Without hesitation, I give it a ⭐️5-star rating.

MeganLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Lexi and her team are amazing!!! We had an IVF pregnancy after years of struggling to conceive, and she was flexible, reassuring, and kind throughout. Cannot recommend highly enough!

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Photos

Customer reviews

4.9 ★★★★★ 66 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jessica Menjura1 reviewTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tuvimos una experiencia muy bonita. Queremos destacar especialmente a Lexie, quien tiene una energía increíble, una actitud súper bonita y una calidez que se siente en el ambiente. Su amabilidad y disposición hacen que uno se sienta bienvenido y apreciado. También nos encantó que hubiera una técnica que hablara español, ya que hizo que la comunicación fuera mucho más fácil y nos sintiéramos más cómodos durante la visita. Sin duda, vale totalmente la pena vivir este momento tan especial aquí. Es una experiencia hermosa y una oportunidad muy bonita para crear recuerdos inolvidables durante el embarazo. Además, es uno de los pocos lugares en el área de la Bahía donde se puede disfrutar de una experiencia como esta. ¡Mi recomendación es 1000/100! ❤️ Gracias, Lexie y a todo el equipo, por su atención, su calidez y por hacer que esta etapa tan especial sea aún más memorable. 👶🏻💕

Nancy PurtellLocal Guide · 17 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Went in for a quick 2D ultrasound and my tech went above and beyond during my appointment! Baby wasn’t cooperating and she took so much extra time to try to give me the right picture to capture my baby! There was also a super comfy couch and a large TV for my family to see what was happening! I will be coming back multiple times throughout my pregnancy!

Cynthia Mordecai7 reviewsTotal number of Google reviews Cynthia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The experience at Kicks and Giggles 3D 4D Ultrasound Studio was amazing! Very friendly staff, positive energy, comfortable and cozy viewing room, and it was easy and quick to book an appointment. From my initial reach out on their website, it was a great process. Prices are also reasonable. Highly recommend :)

Melissa Barboza2 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lexi is amazing!! She just has a glowing energy about her, that makes you instantly feel comfortable. We had such an amazing experience at Kicks and Giggles! If you are thinking about going to her studio, think no more! Just go! The viewing room was comfortable and roomy! I will be referring all my pregnant friends! Thank you for our beautiful photos that we will forever cherish! 🩷

Cathy Martinez8 reviewsTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am writing my second review for this establishment, and I must inform you that it is truly exceptional - extremely clean, cozy, and welcoming. Lexi demonstrates exceptional skill in her work, making clients feel at ease during their visit. Her positive attitude is noteworthy. Without hesitation, I give it a ⭐️5-star rating.

Megan SchillLocal Guide · 15 reviewsTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lexi and her team are amazing!!! We had an IVF pregnancy after years of struggling to conceive, and she was flexible, reassuring, and kind throughout. Cannot recommend highly enough!

Sarah Wangsgard7 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Such a great place! So accommodating and kind. Definitely come here if you want to check on your pregnancy and get quality service.

Heather U (DatingInYour20s)2 reviewsTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This place was great!! They have great affordable prices and my baby wasn’t cooperating and they are even letting me come back for another free session. For the prices it’s so awesome 👏!! what a fun experience! Great staff going to tell everyone I know about this place.

Lily Cortez1 reviewTotal number of Google reviews Lily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I came here last month and my experience was wonderful. They go above and beyond to get you the best pics and views of your baby.

maggie Hoefer1 reviewTotal number of Google reviews maggie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kicks and giggles is absolutely amazing! The staff is all so sweet and make you feel so comfortable , I could not recommend any other place. So cozy and overall such a great experience. Definitely recommend!!

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