Photographer · Santa Rosa, CA · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#64 of 191 pet photographyiPosition by Experts Score among all companies we track in this category. · better than 67%
5.0★★★★★38 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the photographer five stars based on thirty-eight reviews, with the owner responding to ninety-five percent of comments. Clients frequently cite newborn, family, maternity, senior, and wedding sessions, noting that the photographer provides outfit suggestions, directs poses, and remains patient with children or pets. Recurring themes include reasonable pricing, fast turnaround times, and a comfortable environment that makes subjects feel at ease. No specific criticisms appear in the provided excerpts, as all reviews are positive.
Google rating: 5.0 out of 5 from 38 reviews (100% five-star).
Reviews on this page: 38 Google reviews (38 with written comments, 8 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: October 15, 2026.
Service: Pet Photographer serving Santa Rosa, California.
Data from Google, last updated November 5, 2026.
Score profile vs other pet photography
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Michelle DeMoss PhotographyPet Photography median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Michelle DeMoss Photography: 100/100 on this factor. Category median: 99.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Michelle DeMoss Photography: 99/100 on this factor. Category median: 99.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Michelle DeMoss Photography: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Michelle DeMoss Photography: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
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Bar = this company · dark tick = category median.
Star ratings
38 Google reviews we collected
5.0of 5
5 stars38100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 38 written reviews
100%praise
Praise47100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price457%
Reasonable229%
Overpriced00%
Not sure114%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1634%
Would recommend817%
Quality & results715%
Speed & response715%
Communication49%
Honesty & trust36%
Price & value24%
What customers talk about
We read 38 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It’s also really nice to just have some photos of myself that I can look back on.”
“If you are looking for a talented, kind, professional photographer, look no further!”
“My family & I had such an amazing experience with Michelle for newborn and wedding photos.”
“…te to the party- Michelle was so accommodating and got my son in and promptly worked on and got his gallery ready for me (in time to complete his year…”
“Michelle is easy to work with and puts everyone at ease.”
“I also like that it is just upfront pricing and you are released the images for printing on your own or sharing.”
“Her pricing is reasonable and the quality of her work is exactly what we were hoping for.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Michelle DeMoss Photography for 3 kinds of job. Pick one to see what they paid and said.
CCortneyLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Michelle is amazing!! She is very professional and easy to work with. She is very knowledgeable about where and how to stand to get the best photos. I couldn’t be happier with how our family photos turned out. This is our 2nd time getting family photos with her and we will definitely work with her again! If you are…
Family and group
EEmilyLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We hired Michelle to do our newborn/family photos and we had a very positive experience with her. Being newly postpartum with a newborn, I appreciated that she came to our house and brought outfit options for both myself and my baby which really took the pressure off of me to plan everything. Her pricing is…
Reasonable priceNewborn photography
LLaura3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I am so thankful I chose Michelle!! She was wonderful, I can’t say enough nice things about our experience! She was professionally, attentive, kind, patient, everything a first time parent wants during their newborns photos!
Great priceNewborn photography
AAdelayda2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I've known Michelle for years and always wanted to have my pictures taken with my kids, but always felt too insecure and couldn't be vulnerable. I finally did and I was in tears looking at the photos. I'll cherish these images forever and will definitely do this again as we age!
CCapriLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Michelle is incredible! We have booked 4 sessions with her and I can’t wait to book again. She makes each session so easy going and even helps with location and attire! She captures everything I want and I cant wait to get my pictures up in my house! Thank you thank you thank you!!!
Ggigi1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Family and extended family photos. Michelle was incredible in capturing our family so beautifully and is always a pleasure to work with!
Michelle is amazing!! She is very professional and easy to work with. She is very knowledgeable about where and how to stand to get the best photos. I couldn’t be happier with how our family photos turned out. This is our 2nd time getting family photos with her and we will definitely work with her again! If you are looking for a talented, kind, professional photographer, look no further! I can’t recommend Michelle enough!
Services: Family and group
E
Emily CarricoLocal Guide · 27 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
We hired Michelle to do our newborn/family photos and we had a very positive experience with her. Being newly postpartum with a newborn, I appreciated that she came to our house and brought outfit options for both myself and my baby which really took the pressure off of me to plan everything. Her pricing is reasonable and the quality of her work is exactly what we were hoping for. I like her natural photography style and also appreciate her soft but beautiful editing skills. It’s also really nice to just have some photos of myself that I can look back on. It’s not an easy stage in life and I don’t have time to take nice photos of myself and my baby so these will be beautiful memories my family and I will cherish for a lifetime. Thank you Michelle!
Price assessment: Reasonable price
Services: Newborn photography
L
Laura Aguilar3 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
I am so thankful I chose Michelle!! She was wonderful, I can’t say enough nice things about our experience! She was professionally, attentive, kind, patient, everything a first time parent wants during their newborns photos!
Price assessment: Great price
Services: Newborn photography
Response from the owner · 2 months ago
Thank you for having me over to capture your beautiful family
H
Heide Gergus2 reviewsiTotal number of Google reviews Heide has written across all businesses on Google Maps, not just this one.
I've known Michelle for years and always wanted to have my pictures taken with my kids, but always felt too insecure and couldn't be vulnerable. I finally did and I was in tears looking at the photos. I'll cherish these images forever and will definitely do this again as we age!
Response from the owner · 5 months ago
Lyda, I’m so happy you let me finally take your pictures. You are so beautiful.
C
CapriLocal Guide · 19 reviewsiTotal number of Google reviews Capri has written across all businesses on Google Maps, not just this one.
Michelle is incredible! We have booked 4 sessions with her and I can’t wait to book again. She makes each session so easy going and even helps with location and attire! She captures everything I want and I cant wait to get my pictures up in my house! Thank you thank you thank you!!!
Response from the owner · 2 months ago
I appreciate the kind words 💗
G
gigi golan1 reviewiTotal number of Google reviews gigi has written across all businesses on Google Maps, not just this one.
This is my first kiddo getting senior photos so I’m a newbie at this. Which means I was late to the party- Michelle was so accommodating and got my son in and promptly worked on and got his gallery ready for me (in time to complete his yearbook page before the deadline). She took photos at not one, not two, but three great locations (including my son’s choice of the Pacific Coast Air Museum). She has a great eye for locations and light and makes the subject feel at ease.
I also like that it is just upfront pricing and you are released the images for printing on your own or sharing. I’d much rather pay upfront and have access to all the images than pay over-inflated prices for prints (like some other photographers) or debate with myself about how many images I want to purchase.
My son was very pleased and proud of his photos and had a great time on his shoot. Now we have great senior year photos to remember this special year! Thanks Michelle!
Services: Senior class photography
Response from the owner · 8 months ago
I had a great time with you and M! I know he will do great the future.
S
Sheila Monson2 reviewsiTotal number of Google reviews Sheila has written across all businesses on Google Maps, not just this one.
What a great experience! Michelle made my daughter feel so comfortable despite her not liking to take pictures and captured who she is for her senior portrait session. The pictures turned out beautifully.
Response from the owner · 10 months ago
🥰 thank you so much
D
Dede Stanley1 reviewiTotal number of Google reviews Dede has written across all businesses on Google Maps, not just this one.
Michelle did a fabulous job with my son’s senior photos. He’s a very reluctant subject and her warmth and kindness coaxed him out of his shell. She came prepared with suggested poses that she could show him on her phone which helped him quickly know what to do and be more comfortable. We were late to get on her schedule and the light fades early in November, but the location she chose had so many versatile options for backgrounds, it felt like we were in multiple locations. She processed the images quickly, even giving us a sneak peek the evening of. We are so impressed the her professionalism and ability to put everyone at ease. 100% would recommend.
Price assessment: Great price
Services: Senior class photography
Response from the owner · 11 months ago
Thank you so much for trusting me with your senior pictures.
