One of the worst experiences I’ve had at a studio. The service was disappointing, the experience was frustrating, and for what they charge, I expected a completely different level of professionalism. I would not go back or recommend Kika Stretch Studio to anyone.

Kika Stretch Studios Montclair
Kika Stretch Studios Montclair at a glance
Google reviewers rate Kika Stretch Studios Montclair 4.8 out of 5 based on 230 reviews, with the owner responding to 66 percent of them. Customers frequently praise the personalized assisted stretching sessions, noting improved flexibility, better sleep, and a relaxing atmosphere provided by knowledgeable staff. However, several low-star reviews highlight significant difficulties with booking appointments, receiving communication regarding cancellations, and reaching the studio via phone or email.
- Google rating: 4.8 out of 5 from 230 reviews (93% five-star).
- Reviews on this page: 230 Google reviews (154 with written comments, 1 with photos).
- Owner responses: the business replied to 66% of reviews.
- Most recent review: August 25, 2026.
- Service: Stretching Studio serving Newark, New Jersey.
Data from Google, last updated November 5, 2026.
Score profile vs other stretching studios
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: momentum.
Bar = this company · dark tick = category median.
Star ratings
230 Google reviews we collected
- 5 stars21593%
- 4 stars83%
- 3 stars00%
- 2 stars00%
- 1 star73%
Praise vs complaints
Phrases our text analysis found in 154 written reviews
- Praise11695%
- Complaints65%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude4033%
- Would recommend2924%
- Quality & results2621%
- Speed & response119%
- Communication76%
- Price & value54%
- Honesty & trust43%
What customers talk about
We read 154 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“If you are looking for a professional who combines expertise, positivity, and genuine care, Jewel is the one!”
“I highly recommend Kika Stretch Studios to anyone who wants to improve their health and well-being.”
“I don't recommend this place at all.”
“He said you guys were so knowledgeable and very thorough!”
“Horrible customer service and communication skills!”
“I felt a noticeable difference right away and always leave feeling lighter, more flexible, and refreshed.”
“She also communicated throughout the stretch where I needed to make enhancements.”
“Great place for a stretch after a long day working from home sitting on zoom call all day, it was well worth it.”
“I had no idea how much assisted stretching can help but it makes sense when you think about how it’s trusted by professional athletes.”
People customers mention
- Jewel 5 reviews
- Ashlee 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
One of the worst experiences I’ve had at a studio. The service was disappointing, the experience was frustrating, and for what they charge, I expected a completely different level of professionalism. I would not go back or recommend Kika Stretch Studio to anyone.
Its extremely difficult to book an appointment. Even if you do book an appointment, the instructor will call you and cancel or change the appointment time. I bought a 10 pack session and regret it so much. Tried contacting the website/phone number listed/ e-mail and zero response. I hate leaving bad reviews but this one deserves it.
I have been a long time Kika Studio customer. After over a year with a wonderful trainer Nyjah who left for PT school i was introduced to Kaitlyn. Yesterday’s session was incredible. Had the best nights sleep and this AM at the gym I was so loose and flexible. Truly glad of the benefits stretch has had on me
It's very difficult getting someone on the phone or to respond to inquiry. I've tried every avenue to reach them to no avail.
Jewel Flowers is absolutely amazing! She greets you with a big smile every time and instantly makes you feel comfortable. Her positive energy is contagious, and her deep knowledge and skill really shine through in every session. What I appreciate most is how interactive and customized each stretch session is —…
I enjoyed my experience so much at Kika stretch that I had to come back and bring my 16-year-old daughter (Who also now loves it and wants to come with me every time). Victorie is amazing. This method is so therapeutic and effective, I can tell the difference in my workouts. My range Of motion has improved and my…
Photos
Customer reviews
4.8 ★★★★★ 230 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Its extremely difficult to book an appointment. Even if you do book an appointment, the instructor will call you and cancel or change the appointment time. I bought a 10 pack session and regret it so much. Tried contacting the website/phone number listed/ e-mail and zero response. I hate leaving bad reviews but this one deserves it.
I have been a long time Kika Studio customer. After over a year with a wonderful trainer Nyjah who left for PT school i was introduced to Kaitlyn. Yesterday’s session was incredible. Had the best nights sleep and this AM at the gym I was so loose and flexible. Truly glad of the benefits stretch has had on me
It's very difficult getting someone on the phone or to respond to inquiry. I've tried every avenue to reach them to no avail.
Hi Donnie! How are you? We are so sorry for this. As you can see, we almost have a perfect 5 star rating, so this is not something that happens often. Our staff was away for training. Please give us a call at 9736928670. Talk soon
Jewel Flowers is absolutely amazing! She greets you with a big smile every time and instantly makes you feel comfortable. Her positive energy is contagious, and her deep knowledge and skill really shine through in every session. What I appreciate most is how interactive and customized each stretch session is — Jewel listens carefully and tailors everything to your specific needs. I felt a noticeable difference right away and always leave feeling lighter, more flexible, and refreshed. If you are looking for a professional who combines expertise, positivity, and genuine care, Jewel is the one!
Thank you so much ! We appreciate you so much
I enjoyed my experience so much at Kika stretch that I had to come back and bring my 16-year-old daughter (Who also now loves it and wants to come with me every time). Victorie is amazing. This method is so therapeutic and effective, I can tell the difference in my workouts. My range Of motion has improved and my strength, as well. I’m definitely going to continue with my Kika Stretch sessions- now I can’t imagine life without it!
Thank you so much for coming 🙏🏽 We appreciate you.
Had a superb experience at Kika Stretch Studios! I went in there feeling a little tight, and Coach Jewel got me right! I love that they ask for any focus areas beforehand and really make sure that we involve stretches to address those areas. Also, the atmosphere was super relaxing. I had no idea how good a combination of oils and assisted stretching was, haha. Another highlight was the conversation. Time flew by (even through some of the more challenging stretches) because of the great coaching and conversation. It was like therapy, a massage, a stretch, and a conversation all in one. I definitely recommend and will be coming back!
Thank you so much!
My boyfriend has been RAVING about his session since he finished on Sunday. He insisted I come up here and leave a review. He said you guys were so knowledgeable and very thorough! He left feeling 20 times better. Thank you for taking care of him. He’ll be back and I’ll be with him this time so I can experience the greatness lol
Thank you so much for coming! We look forward to seeing you too!
Jewel has been so accommodating. I have to admit I am not the best with timeliness but she is kind and patient with me (I will get better I promise) The sessions are really great. I went to other studios in the past and almost gave up assisting stretching altogether but I am glad I gave it another chance because Jewel has been an absolute gem and the studio overall has a great atmosphere. I have already recommended it to a couple people. DB
Thank you soooooo much for your support. We truly appreciate you 🙏🏽
Great experience! Went in tight and in pain. Left out feeling AMAZING! 10 out of 10! The staff, TOP TIER! Friendly, knowledgeable, easy to talk with, and THEY LISTEN! Will DEFINITELY be making regular visits!
Thank you so much! We appreciate you more than you know.
Business details
- Address: 50 Upper Montclair Plaza Ste 201, Montclair, NJ 07043
- Phone: (973) 692-8670
- Website: kikastretchstudios.com
- Service area: Newark, NJ