Experts Reviews · Company report
Kil Mor Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%96+13.6Replies to reviews 7%5+0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Kil Mor Pest Management

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 81 termite control services · 5.0★ from 1,840 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kil Mor Pest Management is better than 96% of termite control services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kil Mor Pest Management is better than 97% of termite control services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kil Mor Pest Management is better than —% of termite control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kil Mor Pest Management is better than 96% of termite control services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kil Mor Pest Management is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kil Mor Pest Management is better than 5% of termite control services.F
5

Reviews for your job

Customers hired Kil Mor Pest Management for 8 kinds of job.

Kil Mor Pest Management for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$156
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 58
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 56 Google reviews tagged “Cockroach extermination”

Mattie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

On time. Sprayed outside and inside. Courteous technician who dressed my concerns.

Paid $160–180Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
ChrisLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very thorough and informative.

Paid $120–140Reasonable priceHornet & wasp exterminationTermite inspectionCockroach extermination
Emily12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My first experience with professional pest control, and it was incredibly efficient, courteous, and no scare tactics or pressure to do more. I would recommend KilMor and Bruce to my friends and family.

Paid $120–140Reasonable priceCockroach exterminationBug & insect exterminationAnt extermination
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

He was very thorough with his work. Very respectful as well.

Paid $160–180Reasonable priceCockroach extermination
LindaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very nice. Explained everything he was doing, and very knowledgeable. Very impress with him., would love to have him back on my 3 month appt.

Paid $120–140Reasonable priceRodent exterminationSpider exterminationCockroach extermination
Alan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ty was very kind and professional, and explained everything he was doing for termite inspection and spraying for pests. Highly recommend.

Paid $120–140Reasonable priceTermite inspectionGeneral pest inspectionCockroach extermination
Doris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Sprayed for bugs all over the house and yard. Very friendly and did a good job. I have dead bugs today. I would recommend.

Paid $80–100Reasonable priceCockroach extermination
orlando2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jeremy is a very personable man who did his job thoroughly and answered my questions. He went above and beyond to get rid of the wasps. I hope he comes to my house on a regular basis.

Paid $80–100Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jeremy has a dozen years of experience and really cares about his customers and the quality of his work.

Paid $80–100Great priceRodent exterminationSpider exterminationGeneral pest inspection
Ralph9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very thorough, conscientious, and conversant; explained all questions in detail..Also personable!!

Paid $80–100Great priceHome inspectionGeneral pest inspectionCockroach extermination
Andrés9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Careful and attentive service paired with a great conversation and insight of the general location are always as a surprise and very welcomed. Anthony is great to have and he’s an expert at what he does.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
fleslieboyd4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jamal’s was very courteous and thorough. He responded politely to all my requests.

Paid $80–100Reasonable priceCockroach exterminationBug & insect extermination
Katie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jeremy was fantastic. He listened and answered my questions about the chemicals, their effectiveness, and pet safety. He sprayed indoors, including in my attic, and around my house, and he did a great job removing spider webs from my porch roof, windows, and eaves. My house even looks better now!

Cockroach exterminationBug & insect extermination
Mt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Anthony is always on time and does a good job when he is here

Paid $60–80Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
jsschnc14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Trevor is a great guy. He is very friendly and thorough when treating my house. I would recommend him highly to any prospective customers.

Paid $60–80Reasonable priceGeneral pest inspectionCockroach exterminationAnt extermination
Jay6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jarrell was great at spraying problem spots and is always does a great job. Kil Mor is the best. He even plays with my dog who wants to play.

Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
WandaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional, corteous and respectful. Made reccomendations for addressing debris that may be attreacting bugs.

Paid $60–80Reasonable priceCockroach extermination
Lisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My tech today, Bruce, was thorough and professional.

Paid $80–100Reasonable priceCockroach extermination
Virginia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have been working with Aaron at Kimor for years now. He is consistently punctual, friendly, I formative and thorough in his work. I always ask for Aaron, even though other techs have been equally excellent.

Paid $60–80Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
DonaldLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have used Kil-Mor for a number of services over the years including roach treatments and pest inspections before purchasing properties. They always provide great customer service

Cockroach extermination
Rodney6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jeremy did an excellent job.:Listened to concerns and very responsive and described details of what he wa s doing. And on time.

Home inspectionRodent exterminationSpider extermination
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Bruce did a thorough and efficient treatment of our house. He was very friendly and helpful and made sure our cats didn’t escape.

Great priceCockroach exterminationBug & insect extermination
Charlene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★

He was great.. but the spray didn't work I still saw bugs last night .. in dinning room and kitchen.. my house is very clean and neat so I don't know what to do next..

Paid $40–60Great priceCockroach extermination
Terra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Josh was very thorough. He explained what he was going to do in detail and took time to answer questions. Thank you for great customer service!

Paid $120–140Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
Uma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Quarterly pest treatment works great for me. Anthony Neville is always thorough and explains everything he did or that needs to be done.

Paid $80–100Reasonable priceHome inspectionCockroach exterminationBug & insect extermination
KarleneLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Robert is friendly. Professional and thorough

Cockroach extermination
TicaLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jamale of Kilmor did such an excellent job! He's incredibly professional, punctual and kind. I was a little nervous about having the inside of my home treated, but he was super careful and really took his time and explained how everything worked. He was extremely thorough, especially in the areas near my kitchen and…

Customer photo from Tica's reviewCustomer photo from Tica's reviewCustomer photo from Tica's reviewCustomer photo from Tica's review
Hornet & wasp exterminationCockroach extermination
Susannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bruce was awesome! Knowledgeable, friendly, and even good with my dog.

Reasonable priceGeneral pest inspectionCockroach exterminationAnt extermination
Beth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jamale was polite and efficient. I particularly appreciated that he made sure that the gates were closed when he left as he knew I had dogs.

Paid $80–100Great priceSpider exterminationCockroach exterminationBug & insect extermination
mikeLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jordan was very friendly and knowledgeable. He didn't leave until he knew we were satisfied. I appreciated his attention to detail.

Paid $180–200Reasonable priceSpider exterminationCockroach extermination
Jessie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Anthony was very friendly and knowledgeable! Had a great first experience.

Paid $100–120Reasonable priceCockroach extermination
Bryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joshua did an awesome job and went above and beyond.

Reasonable priceCockroach exterminationBug & insect extermination
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Anthony is super knowledgeable and communicative and we always get great customer service. Thank you!

Paid $80–100Reasonable priceTermite inspectionCockroach exterminationBug & insect extermination
Jordan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bruce came to my house and was very friendly and knowledgeable. I'll definitely call Kil Mor again.

Reasonable priceCockroach extermination
Ivis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rj was on time, wearing a uniform, and very pleasant. He addressed all my questions and finished his work efficiently. Excellent experience!

Paid $60–80Great priceRodent exterminationCockroach extermination
Wordstream2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bruce was extremely helpful and went above and beyond to help us find the source of our German cockroaches.

Paid $200+Reasonable priceCockroach extermination
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was very pleased with my latest Kil-Mor technician, Chris, who was not only professional and conscientious, but also informative and friendly. I have found all of the Kil-Mor technicians who come quarterly to be very knowledgeable and willing to answer any questions, which I appreciate.

Rodent exterminationTermite exterminationSpider extermination
Will7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon was efficient and friendly, super great experience and I appreciate the time! Very pleased with the results

Paid $120–140Great priceSpider exterminationCockroach extermination
Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joshua came out today to help us with an insect problem we were having. Not only did he do the treatment, but he talked to me about how to slow things down in the house and what we would do in the future. I appreciate his help in helping us keep our house pest-free!

Great priceCockroach extermination
Peter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Bruce was pleasant and efficient, was attentive to my directions about areas that needed to be sprayed. Good job, Bruce!

Paid $60–80Reasonable priceCockroach extermination
Leslee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always the best service with Kil-Mor!

Paid $60–80Great priceCockroach extermination
Victoria11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everyone from the people on the phone to the technician treating the house were wonderful. Professional, friendly. The tech listened to our concerns and addressed everything we were worried about.

Paid $80–100Great priceCockroach extermination
Margery2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Josh was on time, efficient, explained what he was doing and pleasant in demeanor.

Cockroach extermination
Evelyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $120–140Reasonable priceCockroach extermination
Prem2 months ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceCockroach extermination
Ruta2 months ago★★★★★

Rating only, no written review.

Reasonable priceRodent exterminationCockroach exterminationBug & insect extermination
476film2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $100–120Great priceSpider exterminationCockroach exterminationBug & insect extermination
John6 months ago★★★★★

Rating only, no written review.

Great priceRodent exterminationGeneral pest inspectionCockroach extermination
Beth9 months ago★★★★★

Rating only, no written review.

Paid $80–100Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Stacy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $120–140Reasonable priceCockroach extermination
Betsy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Cockroach extermination
Alejandroa year ago★★★★★

Rating only, no written review.

Reasonable priceTermite exterminationCockroach extermination
Barbara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceGeneral pest inspectionCockroach extermination
J4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Cockroach exterminationBug & insect exterminationAnt extermination
Kate2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceTermite exterminationCockroach extermination
phila year ago★★★★★

Rating only, no written review.

Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination

Price

$96+6% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 66%Overpriced 1%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection192$56–$144
General pest inspection126$50–$106
Bug & insect extermination125$56–$108
Termite inspection103$121–$282
Cockroach extermination56$58–$156
Rodent extermination51$68–$323
Ant extermination45$61–$161
Hornet & wasp extermination33$58–$156

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