Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Kil Mor Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%96+13.6Replies to reviews 7%5+0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Kil Mor Pest Management

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 81 termite control services · 5.0★ from 1,840 Google reviews

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Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kil Mor Pest Management is better than 96% of termite control services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kil Mor Pest Management is better than 97% of termite control services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kil Mor Pest Management is better than —% of termite control services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kil Mor Pest Management is better than 96% of termite control services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kil Mor Pest Management is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kil Mor Pest Management is better than 5% of termite control services.F
5

Reviews for your job

Customers hired Kil Mor Pest Management for 8 kinds of job.

Kil Mor Pest Management for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.126
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$106
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 66
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 126 Google reviews tagged “General pest inspection” · showing 20

SusanLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Bruce was extremely pleasant and explained everything to us. I am very impressed with this service and would recommend them to anyone who needs pest control

Paid $80–100Great priceGeneral pest inspectionBug & insect extermination
Paola4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The best is Kilmor Pest control. They're staff to technicians are superb! Don't leave your home unprotected from pests, weather changes bringing unwanted issues etc. Get Kilmor!

Paid $120–140Great priceGeneral pest inspectionBug & insect extermination
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

It was a pleasure working with Jarrell. Very polite young man.

Paid $60–80Great priceGeneral pest inspection
Stephanie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Kil-Mor was great today at our office as they usually are! Professional, efficient, and reliable!

Paid $80–100Reasonable priceGeneral pest inspection
Alan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ty was very kind and professional, and explained everything he was doing for termite inspection and spraying for pests. Highly recommend.

Paid $120–140Reasonable priceTermite inspectionGeneral pest inspectionCockroach extermination
Stefanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jeremy did a great job! He went above and beyond. We were very pleased with our experience!

Paid $160–180General pest inspection
BrianaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jarrell is amazing. He was very thorough and took his time. He took the time to listen to exactly what I needed and treated the house with my 10 month old crawling baby in mind. No spray inside, and handy insect traps out of reach of baby. 10/10 ask for Jarrell and give him a tip! He deserves it.

Great priceGeneral pest inspectionAnt extermination
JeffLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Anthony was great walking me through what he was going to do and why and then sharing back what he found. Very clear and helpful!

Paid $100–120Reasonable priceRodent exterminationTermite inspectionGeneral pest inspection
Katherine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Trevon was professional, personable and did a great and thorough job. A great experience.

Paid $100–120Great priceGeneral pest inspectionBug & insect extermination
orlando2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jeremy is a very personable man who did his job thoroughly and answered my questions. He went above and beyond to get rid of the wasps. I hope he comes to my house on a regular basis.

Paid $80–100Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jeremy has a dozen years of experience and really cares about his customers and the quality of his work.

Paid $80–100Great priceRodent exterminationSpider exterminationGeneral pest inspection
Ralph9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very thorough, conscientious, and conversant; explained all questions in detail..Also personable!!

Paid $80–100Great priceHome inspectionGeneral pest inspectionCockroach extermination
CarolLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Bruce arrived on time, was efficient, thorough, friendly and courteous.

Reasonable priceGeneral pest inspectionBug & insect extermination
Penny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Robert gave excellent service again today . He is always extremely nice and always makes sure I’m satisfied with his service. Glad he can get a bonus!

Paid $80–100Not sureGeneral pest inspection
MarkLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Always responsive, David was very professional. Went above and beyond

General pest inspection
Janice6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

David from Kil Mor was great. He communicated well and was very helpful in answering my questions. He arrived early and did a thorough job. He sent the paperwork and invoice for the quarterly treatment in a very timely manner afterward. We recently moved. At our old house, we used ClearDefense for quarterly pest…

Paid $120–140Great priceTermite inspectionGeneral pest inspectionService not listed
Jordan14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I've used Kil-Mor for several years and highly recommend the company. They are family-owned and consistently provide friendly service with reasonable prices. The service techs are very respectful and always happy to visit with the dogs!

Great priceHome inspectionGeneral pest inspectionAnt extermination
SharleneLocal Guide · 182 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

KilMor addressed exactly where we had concerns. Anthony was friendly, informative, and professional as he completed his work. He even wiped away spider webs across our back windows and porch! We've used this company for over 25 years and definitely recommend them. And if something unusual pops up, they're right there to help.

Paid $60–80Great priceRodent exterminationGeneral pest inspectionBug & insect extermination
Phil6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kil Mor (and Brandon) were great. Very kind folks, answered all questions I had, and went above and beyond during my initial service. Highly recommend!

Paid $80–100Reasonable priceTermite inspectionGeneral pest inspectionAnt extermination
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

David does a great job when he comes. He is always helpful when I ask questions.

Paid $60–80Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination

Show more general pest inspection reviews (106 more) →

Price

$96+6% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 66%Overpriced 1%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection192$56–$144
General pest inspection126$50–$106
Bug & insect extermination125$56–$108
Termite inspection103$121–$282
Cockroach extermination56$58–$156
Rodent extermination51$68–$323
Ant extermination45$61–$161
Hornet & wasp extermination33$58–$156

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