Experts Reviews · Company report
Kil Mor Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%96+13.6Replies to reviews 7%5+0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Kil Mor Pest Management

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 81 termite control services · 5.0★ from 1,840 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kil Mor Pest Management is better than 96% of termite control services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kil Mor Pest Management is better than 97% of termite control services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kil Mor Pest Management is better than —% of termite control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kil Mor Pest Management is better than 96% of termite control services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kil Mor Pest Management is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kil Mor Pest Management is better than 5% of termite control services.F
5

Reviews for your job

Customers hired Kil Mor Pest Management for 8 kinds of job.

Kil Mor Pest Management for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.51
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 71
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 51 Google reviews tagged “Rodent extermination”

Chia-Chun12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cristian is so nice and responsible and patient, he answer my questions and help me to check the mice issue in my unfinished room and also help me to spray pepticide. I hope there is no more mice in my house

Paid $100–120Reasonable priceRodent extermination
Sherrie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Kil Mor Pest Management provided professional and ON TIME!

Rodent extermination
MaxieLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jordan was professional and understanding about our fog’s barking (he was in a crate). Explained everything, did a sweep of the house, laid out a trap in basement, and locked up the gate when he finished outside. Glad I called Kil-Mor. Thanks, Jordan.

Paid $120–140Reasonable priceHome inspectionRodent extermination
wrb19617 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service?

Rodent extermination
LindaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very nice. Explained everything he was doing, and very knowledgeable. Very impress with him., would love to have him back on my 3 month appt.

Paid $120–140Reasonable priceRodent exterminationSpider exterminationCockroach extermination
Dedrick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jeremy did an outstanding job! When he sprayed in my crawl space area he found a water and I notified my plumber immediately! Thanks again Jeremy for the wonderful service I will definitely request him to come back again in the future!!

Paid $160–180Reasonable priceRodent extermination
Theresa12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Brandon did spray around the perimeter of the house. However, I was of the understanding that they spray 3’ up and 3’ out but that was not done.

Paid $80–100Reasonable priceRodent exterminationBug & insect exterminationAnt extermination
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I was not home at the time of the service, but my wife let me know that Anthony’s service was excellent. Thank you.

Paid $100–120Reasonable priceRodent exterminationTermite inspectionBug & insect extermination
JeffLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Anthony was great walking me through what he was going to do and why and then sharing back what he found. Very clear and helpful!

Paid $100–120Reasonable priceRodent exterminationTermite inspectionGeneral pest inspection
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jeremy has a dozen years of experience and really cares about his customers and the quality of his work.

Paid $80–100Great priceRodent exterminationSpider exterminationGeneral pest inspection
Andrés9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Careful and attentive service paired with a great conversation and insight of the general location are always as a surprise and very welcomed. Anthony is great to have and he’s an expert at what he does.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Janet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great asset

Reasonable priceRodent extermination
SharleneLocal Guide · 182 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

KilMor addressed exactly where we had concerns. Anthony was friendly, informative, and professional as he completed his work. He even wiped away spider webs across our back windows and porch! We've used this company for over 25 years and definitely recommend them. And if something unusual pops up, they're right there to help.

Paid $60–80Great priceRodent exterminationGeneral pest inspectionBug & insect extermination
Denise8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Quarterly service performed on time and with adequate notice. Always friendly from office staff to service personnel. If a call back is needed , scheduled and performed quickly. Jalen asked about problems then performed great.

Paid $60–80Reasonable priceRodent extermination
Laurie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Bruce did a fabulous job.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
Susan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Always accommodating with perfect service, extremely thorough

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
Miles4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Trevon with Kil Mor goes the extra mile to make sure the problem gets taken care of. We appreciate his dedication!

Not sureRodent exterminationGeneral pest inspection
monique5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Good guy great job

Great priceRodent extermination
Virginia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have been working with Aaron at Kimor for years now. He is consistently punctual, friendly, I formative and thorough in his work. I always ask for Aaron, even though other techs have been equally excellent.

Paid $60–80Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
sherriLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Jordan was great at being through during the pest control. He reported everything to me and made sure the bugs and critters are gone and stay away! I have used Kil Mor service for many years for my houses and always received the best service!

Paid $60–80Reasonable priceRodent extermination
Rodney6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jeremy did an excellent job.:Listened to concerns and very responsive and described details of what he wa s doing. And on time.

Home inspectionRodent exterminationSpider extermination
Patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Aaron is efficient and pleasant.

Paid $60–80Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Sharlene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great job by Jordan! Always appreciate the web removal as I'm 78 and can't reach them!

Paid $60–80Great priceRodent exterminationGeneral pest inspectionBug & insect extermination
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mice in attic was the main issue. Christian came promptly. He is a very personable young man. He explained what he was doing and how it worked. (I am a detail-oriented person - I want to know how things work.) He also did the pest spraying outside and I liked that he took care to spray the thresholds.

Paid $80–100Reasonable priceRodent extermination
rustyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jeremy did a great job was very pleasant

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Ivis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rj was on time, wearing a uniform, and very pleasant. He addressed all my questions and finished his work efficiently. Excellent experience!

Paid $60–80Great priceRodent exterminationCockroach extermination
Cindy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jeremy was really informative about what I can do to keep the pest away and did a thorough spraying of all the areas I requested. He was very polite and I appreciated his feedback

Paid $60–80Reasonable priceRodent exterminationBug & insect extermination
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was very pleased with my latest Kil-Mor technician, Chris, who was not only professional and conscientious, but also informative and friendly. I have found all of the Kil-Mor technicians who come quarterly to be very knowledgeable and willing to answer any questions, which I appreciate.

Rodent exterminationTermite exterminationSpider extermination
Mitch2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Anthony did a great job. I've always had positive experiences with the Kilmor techs.

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Cheryl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This is my first experience with Kil-Mor. Jamale, the technician was pleasant, cooperative and knowledgeable. He explained what service he was providing and answered all my questions. He was thorough in his inspection and extermination. I spoke to the office personnel and they provided prompt service as well. Jamale…

Paid $100–120Great priceRodent exterminationGeneral pest inspection
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service

Paid $40–60Reasonable priceRodent extermination
Noel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very thorough review of areas requiring attention. I also learned more about the pests and their entry points into our home. Polite and thoughtful in his delivery about these unwanted pests.

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
JessicaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Quickly scheduled, reasonably priced and the technician was professional. Thanks!

Reasonable priceRodent extermination
Sarva2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

service was provided as expected

Reasonable priceHome inspectionRodent extermination
Amy3 weeks ago★★★★★

Rating only, no written review.

Paid $180–200Reasonable priceRodent extermination
Ruta2 months ago★★★★★

Rating only, no written review.

Reasonable priceRodent exterminationCockroach exterminationBug & insect extermination
Duke2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Rodent extermination
ChelleLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Reasonable priceRodent extermination
Hill5 months ago★★★★★

Rating only, no written review.

Great priceRodent exterminationSpider exterminationGeneral pest inspection
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Rodent extermination
John6 months ago★★★★★

Rating only, no written review.

Great priceRodent exterminationGeneral pest inspectionCockroach extermination
Stacey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $80–100Reasonable priceHome inspectionRodent extermination
SusanLocal Guide · 113 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $180–200Reasonable priceRodent extermination
Maggie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Reasonable priceRodent exterminationBug & insect extermination
Beth9 months ago★★★★★

Rating only, no written review.

Paid $80–100Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
DanEdited 10 months ago★★★★★

Rating only, no written review.

Rodent exterminationTermite inspection
christine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceRodent exterminationTermite exterminationBug & insect extermination
Richarda year ago★★★★★

Rating only, no written review.

Paid $1–20Great priceRodent extermination
Lewis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceRodent extermination
Kaye4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceHome inspectionRodent extermination
Erina year ago★★★★★

Rating only, no written review.

Great priceRodent exterminationBug & insect extermination

Price

$96+6% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 66%Overpriced 1%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection192$56–$144
General pest inspection126$50–$106
Bug & insect extermination125$56–$108
Termite inspection103$121–$282
Cockroach extermination56$58–$156
Rodent extermination51$68–$323
Ant extermination45$61–$161
Hornet & wasp extermination33$58–$156

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