Experts Reviews · Company report
Kil Mor Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%96+13.6Replies to reviews 7%5+0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Kil Mor Pest Management

Chapel Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 81 termite control services · 5.0★ from 1,840 Google reviews

Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Kil Mor Pest Management is better than 96% of termite control services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Kil Mor Pest Management is better than 97% of termite control services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Kil Mor Pest Management is better than —% of termite control services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Kil Mor Pest Management is better than 96% of termite control services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Kil Mor Pest Management is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Kil Mor Pest Management is better than 5% of termite control services.F
5

Reviews for your job

Customers hired Kil Mor Pest Management for 8 kinds of job.

Kil Mor Pest Management for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$139
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 64
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 29 Google reviews tagged “Spider extermination” · showing 20

Mattie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

On time. Sprayed outside and inside. Courteous technician who dressed my concerns.

Paid $160–180Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
LindaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very nice. Explained everything he was doing, and very knowledgeable. Very impress with him., would love to have him back on my 3 month appt.

Paid $120–140Reasonable priceRodent exterminationSpider exterminationCockroach extermination
orlando2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jeremy is a very personable man who did his job thoroughly and answered my questions. He went above and beyond to get rid of the wasps. I hope he comes to my house on a regular basis.

Paid $80–100Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jeremy has a dozen years of experience and really cares about his customers and the quality of his work.

Paid $80–100Great priceRodent exterminationSpider exterminationGeneral pest inspection
Andrés9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Careful and attentive service paired with a great conversation and insight of the general location are always as a surprise and very welcomed. Anthony is great to have and he’s an expert at what he does.

Paid $60–80Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
SLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Good communication and keeps the pests away. Also, Jeremy was very thoughtful and courteous. He was also helpful in answering questions and providing information.

Paid $80–100Reasonable priceSpider exterminationBug & insect extermination
Susan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Always accommodating with perfect service, extremely thorough

Paid $40–60Great priceRodent exterminationSpider exterminationGeneral pest inspection
Virginia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have been working with Aaron at Kimor for years now. He is consistently punctual, friendly, I formative and thorough in his work. I always ask for Aaron, even though other techs have been equally excellent.

Paid $60–80Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Rodney6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jeremy did an excellent job.:Listened to concerns and very responsive and described details of what he wa s doing. And on time.

Home inspectionRodent exterminationSpider extermination
Terra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Josh was very thorough. He explained what he was going to do in detail and took time to answer questions. Thank you for great customer service!

Paid $120–140Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
Beth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jamale was polite and efficient. I particularly appreciated that he made sure that the gates were closed when he left as he knew I had dogs.

Paid $80–100Great priceSpider exterminationCockroach exterminationBug & insect extermination
mikeLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jordan was very friendly and knowledgeable. He didn't leave until he knew we were satisfied. I appreciated his attention to detail.

Paid $180–200Reasonable priceSpider exterminationCockroach extermination
Amy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been using Kilmor pest for a few years now on both my properties. Our tech today was David and he was incredibly thorough. I highly recommend Kilmor!

Reasonable priceSpider exterminationBug & insect extermination
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very knowledgeable and engaging. Thanks for coming out today!

Home inspectionTermite inspectionSpider extermination
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was very pleased with my latest Kil-Mor technician, Chris, who was not only professional and conscientious, but also informative and friendly. I have found all of the Kil-Mor technicians who come quarterly to be very knowledgeable and willing to answer any questions, which I appreciate.

Rodent exterminationTermite exterminationSpider extermination
Will7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon was efficient and friendly, super great experience and I appreciate the time! Very pleased with the results

Paid $120–140Great priceSpider exterminationCockroach extermination
Brenda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bruce was a pleasure to work with. He was prompt, pleasant and professional. I was extremely happy with the service he provided.

Paid $120–140Reasonable priceSpider exterminationBug & insect extermination
Mitch2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Anthony did a great job. I've always had positive experiences with the Kilmor techs.

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
bricetube3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joshua was very professional, was on time and explained everything he did.

Reasonable priceHornet & wasp exterminationSpider extermination
Derek8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Christian has serviced our house multiple times and always takes his time to make sure our home gets the attention it needs with the proper treatment.

Spider exterminationBug & insect extermination

Show more spider extermination reviews (9 more) →

Price

$96+6% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 66%Overpriced 1%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection192$56–$144
General pest inspection126$50–$106
Bug & insect extermination125$56–$108
Termite inspection103$121–$282
Cockroach extermination56$58–$156
Rodent extermination51$68–$323
Ant extermination45$61–$161
Hornet & wasp extermination33$58–$156

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