How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%75+5.3Craft & service penalty92−0.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREKilleen Plumbing Company
Bay Village, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.9★ from 530 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Killeen Plumbing Company for 8 kinds of job.
Killeen Plumbing Company for drain cleaning
Clear ✕All 36 Google reviews tagged “Drain cleaning” · showing 20
We’ve called Killeen over the past year for three seperate issues. Each time they consistently shown up prompt, have clear communication and are very efficient. I would highly recommend them to anyone. The cost is very reasonable and we are thankful to know reliable plumbers to call as needed. They have jetted our…
Cylis came out on 10/15/26 and successfully stopped the banging of our water pipes!! He was kind, thorough and we always request him!! The best!!
Cylis is an exceptional plumber who provides outstanding service. He replaced a leaky hot water tank, removed the old unit and left the work area cleaner than he found it. After completing the replacement, he was also able to address an unexpected clogged sink. He was able to clear the drain efficiently. Cylis also…
Cylis was a fantastic help to us during an emergency we had over the weekend. He arrived at our home quickly and resolved the problem right away. We are so grateful he helped us out!
Contacted Killeen Plumbing on late Friday afternoon before the 3 day Labor Day weekend regarding a blocked kitchen drain. Was contacted within an hour and was told a plumber was on the way. Andrew was personable, professional and competent. The problem drain was cleared in no time. Thank you Killeen and Andrew…
Wonderful experience! They were fast, friendly and honest. Another company quoted considerably more for the same job. It's refreshing to find a company that values honesty and great work. I will definitely call them again for any future needs!
Our service worker Silas was very professional, kind, knowledgeable efficient and very well trained! We will hire him back every time. We were 100% satisfied!
Called them twice and both times they were prompt, professional, and affordable. Even squeezed in an appointment within several hours of calling. Highly recommend.
This was our first time using Killeen Plumbing and they were fantastic to work with. Cylis was so nice and fixed our problem after 2 other companies left with us still having issues. I highly recommend them and will be using them again should any issues arise.
I called late in the day and whoever i talked to was going to try to send a tech out ASAP. I told him the next day would be fine. The tech showed up on time, cleaned my drain and was done. Caleb was a very personable young man, keep me updated on what he was doing, and offered suggestions on how to prevent this…
Highly recommend! Responsive, honest, friendly, professional. Josh gave us an up front estimate and talked us through everything. He and Matt were great with repairs and clean up.
Slow drain in basement. Two plumbers out the next day. Sorry only remember Joe. Snaked the line. Also bathroom sink slow. Both draining well now. Super nice men. On time as promised. Polite friendly and made quick work of the problem . Very reasonably priced. Would definitely use again. Props to Alex who answered…
GREAT JOB!!!!!
We asked Killeen to come give us a second opinion on repairs needed for our sewer line. They were referred to us by multiple neighbors! Dan was their tech and he did a great job explaining our options and answering our questions. He even helped snake two huge root balls that were stuck in our line. The company…
After my wife originally booked Roto Rooter, we received a quote of more than $13,000 to fix our sewer backup. I knew something wasn't right and wanted a second opinion. So I asked around and did some searching on Google and numerous people told me about Killeen Plumbing. George and Josh came out and worked their…
My basement drain was backed up and there was standing water in the drain. I called another company from Avon Lake and they told me (without using a camera to diagnose the problem) I needed to have my drain jetted and quoted me a price over $1000. I contacted Killeen and they got Joe and Josh out here the same day.…
I reached out to Killeen Plumbing after getting a quote that was literally 10 times the cost that I ended up paying for Killeen to clear out the sewer line backing up our sump pump. They had the work done within 4 hours of making the call! Couldn’t be happier, and they’ve got a new loyal customer!
As an update Killeen was back at my house this past week installing a sump pump and back flow system and waterproofing. Corey and Nick worked tirelessly for 3 days excavating, cleaning out pipes all around my house in addition to installing the sump pump and battery backup They answered all my questions and were…
Nick and Corey jetted out the drain pipe around my house. They were prompt, friendly, efficient and informative. They completed the work within the minimum time estimated. I would highly recommend them.
Joe from Killeen Plumbing came out to snake a couple of drains in my house that were draining slowly. Joe took care of both drains in a very short time and when I mentioned that I was also having trouble with my toilet he said he could also fix that today. Joe was extremely polite, efficient, and knowledgeable and…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 36 | $148–$393 |
| Plumbing services | 35 | — |
| Plumbing pipe repair | 33 | $228–$988 |
| Toilet repair | 27 | $124–$417 |
| Plumbing leak detection | 27 | $122–$454 |
| Water heater installation | 22 | $1.1k–$2.4k |
| General repairs | 22 | — |
| Faucet installation | 19 | $161–$383 |
