How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%75+5.3Craft & service penalty92−0.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREKilleen Plumbing Company
Bay Village, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.9★ from 530 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Killeen Plumbing Company for 8 kinds of job.
Killeen Plumbing Company for plumbing leak detection
Clear ✕All 27 Google reviews tagged “Plumbing leak detection” · showing 20
Cylis was awesome! Very knowledgeable, went to great lengths to diagnose our leak and help us fix it in the most cost effective way possible. He took videos and pictures and explained everything to me. Will definitely use Killeen and request him in the future!
Cylis from Killeen provided outstanding customer service! We had a leak coming from our bathroom that was not visibly obvious and he took the time to investigate and explain what he thought the issue might be, answer any questions I had and walk me through the proposed solution. He was super knowledgeable, made the…
Easy quick and cost efficient. Will definitely use again
This is a great, honest, and fair plumbing company. We're young first time homebuyers have a sanitary sewer line back up with a cracked pipe shortly after moving in. Called one of the big corporate companies to come out they way overcharged us to clean out the line and quoted us over $10K to fix it. We called…
Plastic supply line of sink developed a small leak, spraying water this past Saturday. I knew to shut off the main water & call Killeens. Within 1.5 hours, Cylis arrived. He diagnosed the problem and replaced the line with a stainless steel one. He also assessed an old toilet water turn off. We appreciated his…
Would give 10 stars if we could!! We had an emergency with a major leak (in the middle of winter), so we called the Cleveland Division of water emergency line to get the water shut off at the street. After calling them 3 times, a total of waiting 4 hours with water pouring into our basement, we called Killeen.…
Extremely professional and customer oriented. A the new water meter they had installed was leaking. They arrived within 2 hours to make the repair.
We've been using Killeen Plumbing since we moved into our house in 2015. Last week, an old water softener unit, which we "thought" wasn't working, suddenly sprung a dime-size diameter leak through the basement piping into the utility sink. We called Killeen right away and they sent Caleb out immediately. If they…
We asked Killeen to come give us a second opinion on repairs needed for our sewer line. They were referred to us by multiple neighbors! Dan was their tech and he did a great job explaining our options and answering our questions. He even helped snake two huge root balls that were stuck in our line. The company…
As an update Killeen was back at my house this past week installing a sump pump and back flow system and waterproofing. Corey and Nick worked tirelessly for 3 days excavating, cleaning out pipes all around my house in addition to installing the sump pump and battery backup They answered all my questions and were…
I had a plumbing emergency that required a same day appointment. Other contractors were giving me dates 3 to even 10 days out, which was astonishing to me since I had water actively flowing out of a pipe in my laundry room. So, I called Killeen. They were here within 2.5 hours of my call. ANDY and ANDREW were…
Alex fixed a leak in my kitchen floor. He was wonderful, very professional and did it in a timely manner. I plan on having him install my new dishwasher. Always had a great experience using Killeen!
I have had Killeen Plumbing do a number of plumbing jobs over the years and they are by far the most professional, efficient and skilled contractor I have ever worked with. They may not be a super discount plumber, but you get what you pay for, and I’d rather have the work done right the first time!! Thank you
I’ve used Killeen plumbing for probably about 13 years now (since we moved to the area) for all my plumbing needs from basic services (leaky bathroom sinks, broken kitchen faucets, garbage disposal replacement, sump pump replacement, etc) to a couple of special investigations / projects and they’ve always done a…
The workers were informative and helpful. They arrived early within the 2-hour timeframe I was given, including a call to say they were on their way.
Simply the best! Kindest most professional service around!
This plumbing company is just the best! My dad recommended them to me several years ago when my husband and I first bought our house and we’ve used them anytime we’ve needed a plumber. Recently, Matt and Aaron came out to inspect a leak for us. What could have been a costly job ended up not being so. They found…
We had several odd plumbing jobs around our house that we'd been putting off. Pat and John came and were kind, efficient, walked me through what they did once completed and did a great, affordable job. Highly recommend!
Patrick and John did a great job for us today....would always recommend Killeen Plumbing to anyone. Thank you for a job well done
Overall, very pleased with the service. I set my appointment two weeks ago for the time frame for arrival between 8AM-10AM. I am understanding when other jobs may take longer and Killeen called to advise they were running behind schedule and called again when the plumber was on their way. Patrick was very thorough…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 36 | $148–$393 |
| Plumbing services | 35 | — |
| Plumbing pipe repair | 33 | $228–$988 |
| Toilet repair | 27 | $124–$417 |
| Plumbing leak detection | 27 | $122–$454 |
| Water heater installation | 22 | $1.1k–$2.4k |
| General repairs | 22 | — |
| Faucet installation | 19 | $161–$383 |
