How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%75+5.3Craft & service penalty92−0.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREKilleen Plumbing Company
Bay Village, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.9★ from 530 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Killeen Plumbing Company for 8 kinds of job.
Killeen Plumbing Company for plumbing leak repair
Clear ✕All 18 Google reviews tagged “Plumbing leak repair”
Killeen did a great job! They made the repairs stress free, very professional and completed the work on time. We needed two sewer lines dug out and repaired. One through a kitchen cabinet to the outside and the, other one in a utility room under a wall into a half bathroom. Two huge jobs that could not have gone smoother. Thank you for everything!
Brian did a great job, explaining as he went along (multiple small jobs).
Cylis was awesome! Very knowledgeable, went to great lengths to diagnose our leak and help us fix it in the most cost effective way possible. He took videos and pictures and explained everything to me. Will definitely use Killeen and request him in the future!
I had a tub faucet emergency that required fast replacement of my entire bathtub faucet area as well as a conversion from 3 faucet to 1 center one. Not only did they fit me in first thing the following morning, but my professional, John Krey and his associate did a fantastic job. He replaced all my old pipe and…
Cylis arrived at my home with a friendly attitude, and ready to work on my plumbing problem. He showed me the cause of the leak, and described the best way to repair it. After completing the work, he explained the charges. I will recommend Killeen Plumbing and Cylis to my family, friends, and neighbors.
Fantastic company to provide these types of services. They went above and beyond to complete our storm drain extravaganza, were knowledgeable and upfront about costs and were kind the entire length of the process. Highly recommend calling them if you have any plumbing issues. Corey and George were great.
Ryan came out and removed our old cement laundry room sink and replaced with a Mustee wall mounted laundry sink. He update the faucet, and replaced two outdoor hose bibs. He finished the job in less than the time frame quoted and adjustments were made to our labor cost to reflect this. He was kind & courteous as was…
Would give 10 stars if we could!! We had an emergency with a major leak (in the middle of winter), so we called the Cleveland Division of water emergency line to get the water shut off at the street. After calling them 3 times, a total of waiting 4 hours with water pouring into our basement, we called Killeen.…
Very good communication between company and customer
Killeen has performed two plumbing jobs for us in last year and very pleased with their work. From the front office to the plumbers very professional and prompt. While plumbers are not cheap, they are very reasonable and do quality work. We would highly recommend them for folks on west side of Cleveland.
We had an abrupt failure of our basement main valve, and of course this requires involvement with CLE water, but the seriously great dispatchers at Killeen advised us on how to handle it with the water department and they stayed completely connected throughout the process, moving our scheduling from day to day,…
I had a plumbing emergency that required a same day appointment. Other contractors were giving me dates 3 to even 10 days out, which was astonishing to me since I had water actively flowing out of a pipe in my laundry room. So, I called Killeen. They were here within 2.5 hours of my call. ANDY and ANDREW were…
We always use and recommend Killeen Plumbing. We called around 8am this morning and they were here by noon to fix our leaking toilet. Alex was fast, professional and super nice! ***** Thank you!
Always reliable, friendly and professional. I’ve used them many times and will continue to do so. It’s always been a good experience with reasonable prices.
I have had Killeen Plumbing do a number of plumbing jobs over the years and they are by far the most professional, efficient and skilled contractor I have ever worked with. They may not be a super discount plumber, but you get what you pay for, and I’d rather have the work done right the first time!! Thank you
Killeen came out and arrived on time. They were courteous and professional. If you're looking for a plumber there is no reason to go with anyone else. A had other businesses that weren't in the plumbing trade recommend these guys. Later I found out they also went to a friends house and repaired his plumbing. He was…
Had some water under our kitchen sink that was coming from a pipe. Alex was able to get in and out in. I time to fix it. Super friendly and very willing to answer any questions.
We had Killeen recommended to us by my aunt after another place we contacted for a leak said they couldn't come out for over a week. Killeen was able to come out in two days. Tony from Killeen was very polite and professional. We are still being COVID cautious and he offered to put on a mask as soon as he saw I…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 36 | $148–$393 |
| Plumbing services | 35 | — |
| Plumbing pipe repair | 33 | $228–$988 |
| Toilet repair | 27 | $124–$417 |
| Plumbing leak detection | 27 | $122–$454 |
| Water heater installation | 22 | $1.1k–$2.4k |
| General repairs | 22 | — |
| Faucet installation | 19 | $161–$383 |
