How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%75+5.3Craft & service penalty92−0.8Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREKilleen Plumbing Company
Bay Village, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.9★ from 530 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Killeen Plumbing Company for 8 kinds of job.
Killeen Plumbing Company for toilet repair
Clear ✕All 27 Google reviews tagged “Toilet repair” · showing 20
Great service & response time. Terry & Christain were very respectful of the property. They were efficient & did the job well. I’d recommend them if you can. Took lead pipe & replaced with new PVC without damaging walls, floors or anything unneeded.
Brian did a great job, explaining as he went along (multiple small jobs).
Cylis did a great job repairing our toilet issue. He was super professional and very smart. Also assisted in ordering the hand held shower proponents. We highly recommend him for any plumbing problems you may have. Thank you Cylis. Kathy Lefko
This was our second time having Killeen out. We have had them install a shower head, repair a faucet, and fix a clog. Each service was scheduled quickly (we got on the schedule same day) and done efficiently (both times they were here for less than an hour). Their employees are always kind, communicative about ETAs…
Highly recommend - great Customer Service and quality workmanship. Cylis great asset to company - very professional quality workmanship.
I've always had great service from Killeen and recommend them. Most recently, Cylis came out and provided excellent service. He didn't waste time and was out of here in no time at all.
Cylinder was AMAZING, PROMPT, POLITE, EFFICIENT and so much more. Found this company on line on a whim and I feel like we hit the jackpot with Killeen Plumbing. Will definately use them in the future and will request Cylis. He knows his plumbing!! I will recommend this service to ALL in need of plumbing services. Way to go!
Just an absolute incredible experience all the way through.
Tony did an excellent job. He explained all the details of the work to be done, gave us some options, and everything is now all set. Also greatly appreciated knowing the fee schedule upfront.
Called them twice and both times they were prompt, professional, and affordable. Even squeezed in an appointment within several hours of calling. Highly recommend.
I had the PLEASURE of working with Killeen on several jobs. No amount of words can express my sincere gratitude for the kindness and compassion conveyed by the entire team, and I’d like to especially recognize Cylis. Not only do he and his team do excellent work, but they convey empathy and understanding to a…
Called for a clogged toilet at 7:51 am - plumber arrived at 8:50 am and the issue was resolved by 9:10 am - talk about fast service! Andy was great and overall I am very impressed with the experience. I would definitely hire again.
Killeen Plumbing provided outstanding service. Aaron was my technician, and he was absolutely amazing. He took his time to explain everything clearly, was efficient, and did truly excellent work. He even went out of his way to offer helpful advice on future projects I’m planning. I highly recommend Killeen Plumbing and will definitely use them again.
After being burned by two other companies I was fortunate to work with Caleb and Johnathan from Killeen! They were so responsive , knowledgeable and professional! They corrected what a previous plumber had "rigged" and solved the problem the same morning I called. I couldn't be more satisfied!
My client and I loved Joe C and Brayden. Very professional, kind and friendly. Explained everything and even gave my client a discount. They knew how important this job was as my client is elderly and cannot go to the upstairs bathrooms now. I highly recommend Killeen. A++
As an update Killeen was back at my house this past week installing a sump pump and back flow system and waterproofing. Corey and Nick worked tirelessly for 3 days excavating, cleaning out pipes all around my house in addition to installing the sump pump and battery backup They answered all my questions and were…
Joe from Killeen Plumbing came out to snake a couple of drains in my house that were draining slowly. Joe took care of both drains in a very short time and when I mentioned that I was also having trouble with my toilet he said he could also fix that today. Joe was extremely polite, efficient, and knowledgeable and…
I called Killeen to come out due to a sewer back up in my basement. I called as soon as they opened at 8am and by 1pm they were at my house. @Joe Conway was able to find a clean out in my front yard and clear years of tree roots plus run a camera inspection of the pipes. He was super friendly - even looking at a…
Killeen plumbing is a amazing company with fair prices and they are the only plumbing company I trust. Andy their plumber is a super nice and detailed guy. He does great work and makes sure his work is right the first time. Andy is always willing to do additional tasks beyond the oringal quoted job. A++++++
I was very pleased with the service provided from Killeen Plumbing. From setting up the visit, to the service itself, I found them very professional and responsive. Randy and Josh were great—they explained everything thoroughly did a fantastic job on the work done. It was a pleasure working with them!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 36 | $148–$393 |
| Plumbing services | 35 | — |
| Plumbing pipe repair | 33 | $228–$988 |
| Toilet repair | 27 | $124–$417 |
| Plumbing leak detection | 27 | $122–$454 |
| Water heater installation | 22 | $1.1k–$2.4k |
| General repairs | 22 | — |
| Faucet installation | 19 | $161–$383 |
